Customer Service Representative Internship

Your Impact

We’re looking for a motivated and detail-oriented Customer Service Representative Intern to join our team full-time. This is a paid, entry-level opportunity designed for someone eager to gain hands-on experience in customer service, sales support, and operations within a dynamic, fast-paced environment. This position is hiring immediately and will run through Labor Day. You’ll play a key role in supporting our customers and dealer network while learning the ins and outs of our business. If you’re someone who enjoys problem-solving, working with people, and keeping things organized – this could be a great fit.

Bonus: This position offers strong growth potential for a motivated intern looking to grow into a long-term role with us.

What You’ll Do   

• Handle day-to-day customer service tasks including order entry, inbound phone calls, emails, and web chats
• Assist customers through our online web portal (Kustomer)
• Process Shopify and dealer orders through our internal ordering system (Microsoft Dynamics D365)
• Review and check product availability and inventory
• Become familiar with all Aquapark and Lakefront products
• Deliver a positive brand experience through knowledgeable, helpful responses to customer inquiries
• Provide accurate product information and timelines to both end users and Dealer Representatives
• Support customer claims and work toward timely, effective resolutions

Who We’re Looking For

• Strong customer service experience with a focus on sales functions
• Strong typing and data entry skills; ability to use MS Office products with ease (highly proficient in MS Excel)
• Professional and friendly phone manner
• Ability to multi-task in a fast-paced environment
• Excellent attention to detail
• Strong verbal and written communication skills
• Ability to navigate difficult situations with minimal assistance
• Self-starter with strong initiative and a solution-minded approach

Why Join Aquaglide?
• Paid, full-time internship with real-world experience
• Opportunity to grow within the company
• Work with a passionate, outdoor-oriented team
• Be part of a brand that creates fun, memorable experiences on the water