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Director of Operations
About Archive Health:
At Archive Health, we’re redefining healthcare by seamlessly integrating behavioral and physical health into a personalized, whole-person experience. Through direct partnerships with employers, we make it easy for employees to access the care they need — when they need it. By aligning individuals with the right providers and embedding care into the workplace, we’re driving better outcomes and healthier communities. We’re growing fast and building something meaningful — and we need smart, agile, and driven people to help us get there.
The Role
Archive Health is seeking a strategic and experienced Director of Operations to oversee and optimize the day-to-day execution of our growing onsite and virtual clinic network. This individual will serve as the operational lead translating big-picture strategy into scalable, high-quality delivery. A successful candidate will bring deep experience working with companies that provide onsite or near-site healthcare services to employers, and be adept at driving complex projects from ideation to implementation.
What You’ll Do:
- Oversee the successful launch and ongoing management of onsite, near-site, shared, mobile, and virtual employer-based health clinics.
- Lead cross-functional project management efforts across clinic operations, technology, process development, communications, and marketing, ensuring all initiatives are delivered on time, within scope, and aligned with strategic goals.
- Drive the end-to-end project lifecycle: scoping, timelines, delegation, resourcing, performance metrics, and retrospectives.
- Strategize and assist with building out/onto our delivery model, refining workflows, supporting the rapid deployment of new clinic locations and programs.
- Partner with the C-Suite/executive leadership to translate growth plans into operational execution, identifying and mitigating risks across business functions.
- Works closely with sales team to prospect and provide supporting data in presentations to potential customers and clients.
- Ensure clinic operations meet all compliance, accreditation, and regulatory requirements.
- Act as the operational bridge between our executive team and clinic staff.
- Manage operational budgets, analyze financial data, and implement cost-saving strategies while maintaining service quality.
- Build and refine SOPs to support clinic onboarding, provider workflows, and partner coordination.
- Implement continuous improvement processes based on performance metrics and feedback from staff, providers, and employer partners.
- Support partnership development and operational readiness for new employer contracts.
- Collaborate with legal counsel on contract management and risk oversight.
- Prepare presentations and operational updates for internal and external stakeholders.
Who You Are:
- Bachelor’s degree in Business Administration or a related field.
- 5–8 years in a senior operational management role within onsite or employer-sponsored healthcare clinic organizations required.
- Demonstrated ability scaling operational systems and leading multi-site healthcare delivery teams.
- Strong background in healthcare project management, especially in opening new clinics or launching new services required.
- Skilled in using data to drive decision-making and process improvements.
- Hands-on experience managing departmental budgets and meeting margin targets.
- A confident communicator with exceptional organizational and leadership skills.
- Tech-savvy, adaptable, and energized by fast-paced, mission-driven environments.
- Excellent communicator, verbal and written, with strong interpersonal skills.
- Proactive and flexible, excited to learn new systems and jump into evolving needs.
- Calm under pressure, highly organized, and juggles multiple priorities with ease.
USA Pay Range
$175,000 - $200,000 USD
Why Archive Health:
- 100% remote and flexible work environment.
- Mission-driven team with a passion for improving access to quality care.
- Fantastic opportunity to work in a disruptive ground-breaking industry.
- Work directly with the executive team while shaping a new role.
- Great benefits, and more!
More About Archive
Working with a range of healthcare providers, such as nurse practitioners, doctors, psychotherapists and nutritionists, Archive operates onsite healthcare clinics across America and Mexico. Our vision is to create beautiful healthcare spaces, run by compassionate, insightful professionals dedicated to helping people flourish mentally and physically. For more information, check out our website at archivehealth.com and archivetherapy.com or our LinkedIn page.
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