Job Application for Senior Account Liaison – Strategic Hospice Care Consultant at Arc Hospice & Palliative Care

At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose and your growth is supported.

Looking to deepen your impact in hospice outreach? As a Senior Account Liaison at Arc Hospice & Palliative Care, you'll lead strategic growth efforts and serve as a valued partner to providers across Marion, Alachua, and surrounding counties. This role is perfect for a seasoned outreach professional ready to mentor others, drive meaningful relationships, and expand access to compassionate care in the communities we serve.

Overview

The Senior Account Liaison serves as a high-performing, field-based ambassador responsible for developing strategic relationships with key referral sources and supporting market growth across the assigned territory. This role collaborates with operational and clinical leaders to identify growth opportunities, coach newer team members, and contribute to the development of referral strategies. The Senior Liaison brings extensive experience in hospice outreach, referral generation, and conversion, often serving as a resource for complex referral scenarios and provider partnerships.

Key Responsibilities

Represent Arc Hospice professionally and strategically in the community, fostering trust with key providers and partners.
Build and maintain high-value referral pipelines through consistent outreach and meaningful engagement with physicians, facilities, and other referral sources.
Serve as a mentor and resource to Account Liaisons, sharing expertise and modeling best practices in referral generation and conversion.
Identify and address barriers to access by conducting in-depth provider discussions and presenting hospice as a solution-focused partner.
Meet with patients and families to review hospice benefits, answer questions, and obtain consent for services in complex or sensitive cases.
Support new site launches or expansions by sharing market intelligence and building early referral relationships.
Collaborate with the Director of Business Development and local leadership to align strategies with clinical capacity and operational priorities.
Analyze market data and referral patterns; communicate insights and trends that support informed decision-making.
Assist in planning and leading educational in-services, vendor fairs, and community events in collaboration with the Business Development team.
Maintain accurate and timely documentation in CRM or designated tracking systems as required.
Perform other duties as assigned.

Qualifications

Bachelor’s degree in a related field preferred but not required.
Minimum of five (5) years of hospice or healthcare business development experience required.
Strong knowledge of hospice services, referral processes, and Medicare regulations.
Proven ability to develop and sustain high-impact relationships with physicians, discharge planners, and community stakeholders.
Excellent communication, interpersonal, and presentation skills.
Demonstrated leadership and mentoring skills; ability to support peers and contribute to team development.
Valid driver’s license and reliable transportation required.
Demonstrated empathy, sensitivity, and ability to support patients and families from diverse backgrounds.
Demonstrates a strong commitment to delivering high-quality, person-centered care that reflects Arc Hospice & Palliative Care’s mission, values, and standards of dignity, respect, compassion, and integrity.

The starting compensation for this position is shown below. Arc Hospice is committed to transparency and equity in all compensation practices. The rate displayed reflects the starting hourly or salaried pay for the role and does not represent a range.

Compensation

$85,000 - $85,000 USD

We are an Equal Opportunity Employer and welcome applicants from all backgrounds to join us in delivering compassionate, inclusive care. Explore the impact you can make with Arc Hospice today.

Create a Job Alert

Interested in building your career at Arc Hospice & Palliative Care? Get future opportunities sent straight to your email.

First Name

Last Name

Preferred First Name

Country

Phone

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

School

Select...

Degree

Select...

Discipline

Select...

Are you at least 18 years old?

Select...

Are you legally authorized to work in the United States?

Select...

Will you now or in the future require visa sponsorship to work in the U.S.?

Select...

What is your current address?

Please provide your full residential or mailing address, including street, city, state, and ZIP code. This information is collected to meet state-specific hiring and compliance requirements. It will not be used for non-employment purposes.

For background check purposes, please list your current U.S. state of residence and any other states or territories where you have lived in the past 3 years.

What type of schedule are you seeking? *

Full-Time

Part-Time

PRN

Intern

Contract

Temporary

This role may require travel between offices, patient homes, facilities, and inpatient settings. Do you have reliable transportation and the ability to work in these environments?

Select...

Have you previously worked for Arc Hospice or any of its affiliates?

Select...

Do you currently have relatives employed by Arc Hospice or its affiliates? If yes, list their name/relationship. If no, type N/A.

I understand that a background check may be required as a condition of employment.

Select...

Were you referred to this position by a current Arc Hospice & Palliative Care or Hand in Hand Hospice employee? If yes, please list their full name. If not, type N/A.

What languages do you speak in addition to English? (optional)

This is a high-impact, performance-driven role that involves frequent in-person visits to healthcare facilities, senior communities, and patient homes. In addition to direct outreach, this role supports strategic relationship building and mentoring within the referral development team. Are you comfortable leading face-to-face conversations about hospice services and collaborating on growth initiatives?

Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Arc Hospice & Palliative Care’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Gender

Select...

Are you Hispanic/Latino?

Select...

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status

Select...

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Disability Status

Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Senior Account Liaison – Strategic Hospice Care Consultant

Apply for this job

Voluntary Self-Identification

Voluntary Self-Identification of Disability