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Director of Clinical Services

Ocala, FL

At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose, and your growth is supported.

Role Snapshot

  • Position: Director of Clinical Services
  • Focus: Multi-site clinical leadership and regulatory oversight
  • Schedule: Full-time
  • Work Setting: Office-based with regular field presence
  • Coverage: North Central Florida service area within the posted location

Role Summary

As Director of Clinical Services overseeing Arc Hospice & Palliative Care’s North Central Florida locations, you will lead interdisciplinary teams across Gainesville, Ocala, and Leesburg, ensuring clinical excellence and regulatory readiness across a multi-site region. This role is ideal for an experienced RN leader with hospice expertise and a passion for empowering teams.

Overview

The Director of Clinical Services is responsible for the overall leadership, management, and coordination of hospice and palliative clinical operations across assigned locations. This role ensures high-quality, patient-centered care in compliance with Medicare Conditions of Participation, state licensure requirements, and organizational policies while fostering a culture of accountability, compassion, and excellence.

Key Responsibilities

  • Provide leadership for all direct and indirect patient care services delivered by the hospice clinical team
  • Plan, organize, implement, and evaluate clinical operations to promote quality, efficiency, and regulatory compliance
  • Ensure timely, accurate, and complete clinical documentation and maintenance of patient records
  • Lead quality assessment, performance improvement initiatives, and survey preparedness activities
  • Recruit, hire, train, evaluate, and counsel clinical staff as needed
  • Conduct performance evaluations and ensure ongoing staff competency and professional development
  • Serve as a clinical resource for complex patient care needs in collaboration with the Medical Director and IDG
  • Support orientation, in-service education, and mentoring of emerging clinical leaders
  • Oversee clinical supplies, equipment, and infection prevention practices
  • Build and maintain relationships with community partners and referral sources
  • Uphold patient- and family-centered care aligned with individual goals and preferences
  • Perform other duties as assigned

Qualifications

  • Graduate of an accredited nursing program; Bachelor of Science in Nursing preferred
  • Current RN license in the state of operation or valid multistate compact license, meeting all state-specific lead clinical requirements
  • Minimum of three (3) years of hospice or related home health management experience
  • At least two (2) years of supervisory or administrative experience in hospice or related healthcare setting as required by state regulation
  • Demonstrated ability to lead and supervise interdisciplinary clinical teams
  • Strong knowledge of Medicare Conditions of Participation and state hospice regulations
  • Excellent leadership, communication, and interpersonal skills
  • Proficiency with EMR systems, Microsoft Office, and clinical reporting tools
  • Valid driver’s license and reliable transportation
  • Commitment to Arc Hospice & Palliative Care’s mission and values

The compensation range for this position is shown below and reflects the expected pay range for the role. Arc Hospice & Palliative Care is committed to transparency and equity in all compensation practices.

Final pay is determined based on factors such as experience, licensure, location, and business needs at the time of hire. Some roles may be eligible for additional compensation components consistent with Arc Hospice & Palliative Care practices.

Compensation

$120,000 - $140,000 USD

Arc Hospice & Palliative Care is an Equal Opportunity Employer and welcomes applicants from all backgrounds to join us in delivering compassionate, inclusive care. Explore the impact you can make with Arc Hospice today.

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