Senior Professional Lines Technical Claims Specialist-Contractor

Argo Group is a leader in specialty insurance with a vibrant culture built on respect, equality, wellness and opportunity. We’re an innovative organization that’s small enough to be agile and big enough to make a difference in our industry.  

Our collaborative workplace is continuously evolving to ensure all employees feel: 

• Comfortable bringing their whole selves to work. 
• Confident that they will be treated respectfully. 
• Recognized for their performance and provided with equal opportunities to succeed. 

At Argo, skill meets opportunity. If you’re wired to raise your hand and ask, “Where can I help?”, you’ll thrive with us. 

At Argo Group, you can make a direct impact while working in an organization small enough to be agile and big enough to make a difference. We ask you to bring a growth mindset and a desire to share your unique perspective with our dynamic teams.

Argo Group, a global multiline underwriter of specialty insurance and reinsurance products in the property and casualty market, offers a comprehensive line of high-quality products and services designed to meet the unique coverage and claims handling needs of our clients. We foster an inclusive culture that embraces diversity and design thinking, relies on innovation and agility, promotes collaborative service delivery, frequent, integrated communication, and authentic recognition of excellence.

A Brief Overview
We are looking for a highly capable Senior Professional Liability Technical Claims Specialist to help us on a temporary  assignment ending mid May 2025 and work from anywhere in the United States. This position reports into our VP, Head of Professional Liability Claims, located in Boston. As this is a temporary assignment, only government-mandated benefits will be provided.

How You Will Make an Impact:

• Under technical management direction, adjudicate complex Management Liability claims requiring specialized knowledge and expertise.
• Report to senior management and underwriters regarding claims trends and developments
• Experience handling Securities and Employment Litigation Claims
• Recognized as an internal resource providing technical guidance, assistance, and training to lower level associates.
• Analyze claim forms, policies and endorsements, client instructions and other records to determine whether the loss falls within the policy coverage
• Investigate claims promptly and thoroughly.
• Interview involved parties
• Manage claims in litigation
• Manage diary timely and complete tasks to ensure that cases move to the best financial outcome and timely resolution.
• Properly set claim reserves.
• Identify, assign, and coordinate the assignment and coordination of expertise resources to assist in case resolution.
• Prepare reports for file documentation
• Applying creative solutions which result in the best financial outcome.
• Negotiate settlements
• Responsible for telephone calls and written correspondence to/from various parties (insured, claimant, etc.).
• Have an appreciation and passion for strong claim management.

Qualifications:

• Must have good business acumen (i.e. understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers’ ability to be profitable).
• A J.D. Degree from an accredited university is  preferred.
• A minimum of seven years’ experience adjudicating professional liability claims with experience with exposure of $100,000 or more.
• Must  possess or have ability to quickly obtain a license in each jurisdiction requiring a license to adjudicate first party claims.
• Ability to prioritize workload and handle multiple tasks.
• Ability to articulate the financial value of your work at multiple responsibility levels inside our clients’ business which may include the CEO.
• Desire to work in a fast paced environment.
• Excellent evaluation and strategic skills required.
• Strong claim negotiation skills a must.
• Must possess a strong customer focus.
• Must work independently and demonstrate the ability to exercise sound judgment.
• Proficient in MS Office Suite and other business-related software.
• Polished and professional written and verbal communication skills.
• The ability to read and write English fluently is required.
• Must demonstrate a desire for continued professional development through continuing education and self-development opportunities.
   

The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package.

• Colorado outside of Denver metro, Maryland, Nevada, and Rhode Island Pay Ranges: $74.47 - $89.33 per hour

• California outside of San Francisco metro area, Connecticut, Chicago metro area, Denver metro area, Washington State, and New York State (including Westchester County) Pay Ranges: $81.88 - $98.22 per hour

• New York City and San Francisco metro areas Pay Ranges: $89.38 - $107.26 per hour

PLEASE NOTE:  At this time, Argo Group will not sponsor an applicant for employment authorization for this position.

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Argo Group, please contact our Benefits Department at 210-321-8400. 

To all recruitment agencies:  Unless you have been requested to work on this position, or other positions with Argo Group, please do not forward any resumes to Argo Group employees.   Argo Group is not responsible for any fees related to unsolicited resumes.

Argo Group International Holdings, Inc. (“Argo” or the “Company”) is a wholly owned subsidiary of Brookfield Wealth Solutions, Ltd. (“BWS”), a New York and Toronto-listed public company. Argo, with over $8 billion of assets on its balance sheet, is a leading underwriter of specialty insurance products in the property and casualty (P&C) market, working with independent agents, wholesale brokers, and retail brokerage partners to deliver collaborative solutions for niche markets.

BWS is a leading wealth solutions provider, focused on securing the financial futures of individuals and institutions through a range of wealth protection and retirement services, and tailored capital solutions. BWS is backed by Brookfield Corporation, a leading global investment firm whose asset management business manages more than $1 trillion in assets as of September 30, 2024.

We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics. 

The collection of your personal information is subject to our HR Privacy Notice

Our Benefits

Developing our employees professionally and personally strengthens our organization.
Argo Group offers an attractive Total Rewards package that includes:

• A culture that recognizes performance and empowers employees to excel, offering competitive compensation and merit driven profit sharing.
  
  
• Workplace policies that support employee well-being include flex time and floating holidays.
  
  
• Comprehensive health, wellness, and financial planning options that employees can tailor to meet their personal and family needs.  In addition to traditional health and wellness plans, benefits include dental, disability, life insurance, medical, and vision insurance, matching 401(k) retirement savings, generous paid time off (21 days of PTO, 11 paid company holidays, 3 floating holidays and a paid voluntary day), paid caregiver and parental leave, paid bereavement, jury duty/court appearances, and military (up to 14 days) leave, employee assistance program (EAP), and an array of voluntary benefits.  
  
  
• Argo Academy, a digital and instructor-led platform that offers continuous learning and professional development – Training magazine lists Argo among the Training "Top 125" Companies.   Argo encourages career mobility and continuing education to pursue and maintain professional and industry designations, in addition to traditional university and higher education programs.
  
  
• An inclusive culture that develops and sponsors diverse teams, encourages cross-functional engagement and collaboration, builds community through employee resource groups (ERGs), and provides an environment that welcomes ongoing dialogue, creative innovation, professional and personal development.
  
  
• Active community outreach and volunteer programs.
  
  
• A generous Employee Referral program that results in approximately 25% of all new hires annually.