Research Billing Manager

 

About Us:

Arizona Liver Health (ALH) is dedicated to driving high standards of care and advancing medical innovation through leading clinical trials, ensuring patient safety and regulatory compliance, and generating high-quality clinical data. Our network of multiphase, multitherapeutic research, standard of care, and VEN Centers sites is staffed by skilled providers, research, clinic, pharmacy, and patient outreach professionals. ALH operates state-of-the-art facilities and programs to meet the evolving needs of clinical research and overall patient treatment.

 

Job Summary:

Arizona Liver Health/Arizona Clinical Trials is looking for qualified candidates for the Research Billing Manager position in Chandler, AZ.

---

Title: Research Billing Manager

Compensation: $75,000 - $85,000 per year, depending on experience

Status: Full-time, Salary, Exempt

Reports to: Director of Business Development 

---

Essential job functions/duties 

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.  

• Oversee the preparation and submission of invoices related to clinical trial activities, ensuring accuracy and timeliness.
• Manage the reconciliation of accounts receivable, ensuring payments align with sponsor contracts and study budgets.
• Monitor and resolve billing discrepancies, including denied or unpaid invoices.
• Maintain an organized system for tracking billing milestones and deliverables.
• Responsible for the overall invoicing and collection of all research-related operations.
• Regular reporting of application activities and timely management of all accounts receivable (AR) aging components.
• Maintain and improve sustained cash flow through diligent and aggressive monitoring of sponsor accounts.
• Ensure compliance with federal, state, and institutional guidelines, including Good Clinical Practice (GCP), and applicable billing regulations.
• Collaborate with regulatory and compliance teams to implement and enforce billing policies.
• Stay informed about changes in clinical research billing regulations and update processes accordingly.
• Work closely with contract and budget teams to align billing practices with agreed-upon terms.
• Work directly with the Budgets & Contracts, QA/QC department, and other team members to understand all aspects related to research billing.
• Supervise and mentor the Research Accounts Receivables (AR) Team by providing guidance, training, and performance evaluations.
• Train, oversee, and work with virtual employees assigned to assist the Research Accounts Receivables (AR) Team.
• Foster a collaborative environment with clinical research coordinators, investigators, and finance teams.
• Train and mentor staff members in the department to ensure optimal performance and adherence to organizational standards.
• Develop tools to evaluate areas of importance, including SOPs and workflow analysis.
• Collaborate with the Research Department on tasks such as data entry and maintaining training for delegated responsibilities.
• Assess risks to business operations and implement strategies to mitigate them.
• Generate and analyze reports on billing performance, payment status, and revenue cycles.
• Present findings and recommendations to leadership to enhance financial operations.
• Monitor key performance indicators (KPIs) to track and improve billing efficiency.
• Calculate data to inform organizational operations and support decision-making

Knowledge/Skills/Abilities Required 

• At least two (2) years of relevant work experience
• Experience working with an ERP system
• 5+ years’ experience in accounting and/or finance preferred
• Prior experience working in healthcare industry preferred
• Proficient in use of Microsoft applications
• Professional demeanor and skill in working with internal and external customers
• Time and stress management necessary to work in a fast-paced, dynamic environment
• Self-management in terms of initiating and/or completing complex, multi-faceted projects in a timely manner
• Unquestionable integrity and trustworthiness
• Proficiency with Microsoft Office Suite (PowerPoint, Word) heavy Excel work
• Ability to provide innovative solutions to accounting problems
• Ability to handle large amounts of data while also prioritizing workload effectively
• Understanding of healthcare industry preferred
• Clinical Trial/Research knowledge preferred

Education, credentials, and/or trainings required

• Bachelor's Degree in Management, Finance, or related field
• Two (2) years or more in accounting or billing experience in a clinical hospital or healthcare setting or relevant work experience 
• Clinical Research experience a plus
• 5+ years’ experience in accounting and/or finance preferred
• Prior experience working in healthcare industry preferred
• Clinical Trial/Research knowledge preferred

Supervisory responsibilities

• A/R Specialists, including others who are assigned to the Billing Department - Research

Work environment

• Office setting

Physical demands

• Able to lift at least 15 lbs.
• Able to sit for long periods (at least 50%)
• Able to type and do computer work for long periods

Travel Requirements

• Some interoffice travel may be required with use of company vehicle or mileage reimbursement

Benefits & Perks:

• Health, Dental, Vision (with HSA plans and employer contribution)
• 3 weeks PTO
• 5 days Sick Time
• 7 Company Paid holidays + 2 Paid Half-days
• 401K with 6% company match
• Short & Long Term Disability
• Educational Assistance
• Shared company vehicles for required travel

Our company requires COVID-19 vaccinations for all current and future employees. Exemptions can be requested for those with a reasonable health or a religious/sincerely-held belief accommodation.

EEO statement

It is the policy of the Institute for Liver Health DBA Arizona Liver Health and Arizona Clinical Trials to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate. 

Notice to Staffing Agencies: It is our policy that any and all contact with third party staffing or recruitment vendors come through our Talent Acquisition Team directly. We have an established and preferred network of contracted partners that we engage if and when we deem it necessary. We request that staffing agencies refrain from repeatedly contacting our hiring managers or employees directly. Unsolicited resumes, onsite solicitations, and inquiries will not be considered or responded to. Overly persistent and pushy inquires may also be blocked across our network as spam. Thank you for your understanding and cooperation.