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Program Manager

Pune, India

The mission of Arkose Labs is to create an online environment where all consumers are protected from online spam and abuse. Recognized by G2 as the 2023 Leader in Bot Detection and Mitigation, with the highest score in customer satisfaction and largest market presence four quarters running, Arkose Labs offers the world's first $1M warranties for credential stuffing and SMS toll fraud. With 20% of our customers being Fortune 500 companies, our AI-powered platform combines powerful risk assessments with dynamic threat response to undermine the strategy of attack, all while improving good user throughput. Headquartered in San Mateo, CA, with employees in London, Costa Rica, Australia, India, and Argentina. Arkose Labs protects enterprises from cybercrime and abuse.

Responsibilities:

As a Program Manager, you will play a pivotal role in overseeing the successful delivery of multiple projects within our organization. Your primary focus will be on managing and coordinating the execution of various projects to ensure their timely completion and alignment with organizational goals.

You will be the driving force behind cross-functional collaboration and effective communication, ensuring that milestones and activities are synchronized across multiple teams. Your contributions will directly impact project outcomes and the overall success of our initiatives. Key responsibilities include:

  • Project Management: Lead the end-to-end project management process, including project planning, execution, monitoring, and closure. Develop and maintain comprehensive project plans, ensuring that tasks are well-defined, resources are allocated appropriately, and timelines are met.
  • Cross-Team Coordination: Collaborate closely with different teams to synchronize project activities, resolve interdependencies, and facilitate efficient resource utilization. Foster a cohesive and collaborative work environment to drive shared goals.
  • Milestone Tracking: Monitor project milestones and deliverables, tracking progress and addressing potential delays promptly. Ensure that projects stay on track and align with overall program objectives.
  • Communication: Regularly communicate project status, updates, and risks to the management team and stakeholders. Provide clear and concise reports that highlight accomplishments, challenges, and actionable insights.
  • Risk Management: Identify potential risks and issues that could impact project timelines or outcomes. Develop mitigation strategies and contingency plans to address these challenges proactively.

Must have:

  • Project Management Expertise: Proven experience in managing complex projects from initiation to completion. Familiarity with project management methodologies, tools, and techniques.
  • Leadership and Collaboration: Strong leadership skills with the ability to motivate and guide cross-functional teams. Excellent collaboration and interpersonal abilities to foster teamwork and drive results.
  • Communication Proficiency: Exceptional verbal and written communication skills. Able to convey complex information clearly and succinctly to various audiences, including senior management.
  • Strategic Thinking: Capacity to understand the big picture while also paying attention to detail. Ability to align project outcomes with overarching organizational strategies.
  • Problem Solving: Effective problem-solving skills to address challenges and roadblocks that arise during project execution. Proactively identify solutions and make informed decisions.
  • Time Management: Excellent time management skills to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
  • Adaptability: Flexibility to adapt to changing project requirements, scope adjustments, and unforeseen obstacles. Resilience in the face of challenges.

Nice to have:

  • While not required, the following qualifications and skills would be advantageous:
  • Certification: Project management certification (PMP, PRINCE2, etc.) is a plus.
  • Industry Knowledge: Familiarity with Cloud Security or Bot Management and its specific project requirements.
  • Advanced Tools: Proficiency in project management software and tools for efficient planning, tracking, and reporting.
  • Change Management: Experience in change management processes to facilitate smooth transitions during project implementation.
  • Stakeholder Management: Ability to engage and manage diverse stakeholders, including clients, partners, and vendors.

Join our dynamic team as a Program Manager and drive the successful delivery of projects that shape our organization's future. Your leadership and expertise will be instrumental in ensuring our projects achieve their objectives efficiently and effectively.

Why Arkose Labs?

At Arkose Labs, our technology-driven approach enables us to make a substantial impact in the industry, supported by a robust customer base consisting of global enterprise giants such as Microsoft, Roblox, OpenAI, and more. We’re not just a company; we’re a collaborative ecosystem where you will actively partner with these influential brands, tackling the most demanding technical challenges to safeguard hundreds of millions of users across the globe.

Why do top tech professionals choose Arkose Labs?

  • Cutting-Edge Technology: Our high-efficacy solutions, backed by solid warranties, attract leading, global enterprise clients.
  • Innovation and Excellence: We foster a culture that emphasizes technological innovation and the pursuit of excellence, ensuring a balanced and thriving work environment.
  • Experienced Leadership: Guided by seasoned executives with deep tech expertise and a history of successful growth and equity events.
  • Ideal Size: We’re structured to be agile and adaptable, large enough to provide stability, yet small enough to value your voice and ideas.

Join us in shaping the future of technology. At Arkose Labs, you’re not just an employee; you’re part of a visionary team driving global change

The most recognizable brands in the world select Arkose Labs, including OpenAI, Roblox, Microsoft, Adobe, Expedia, Snapchat, Zilch, and ZipAir.

We value your unique contributions, perspectives, and experiences. Be part of a diverse and high-performing environment that prioritizes collaboration, excellence, and inclusion. We hire the best, focus on their professional development, and offer support for continuing education.

We value:

  • People: first and foremost they are our most valuable resource. Our people are independent thinkers who make data driven decisions and take ownership and accountability in all the things they do.
  • Team Work. We demonstrate respect, trust, integrity, and communicate openly with a positive can do attitude and constructively challenge one another
  • Customer Focus. We empathize with our customers and obsess about solving their problems
  • Execution with precision, professionalism and urgency
  • Security. It’s the lens through which we implement our processes, procedures, and programs

Benefits:

  • Competitive salary + Equity
  • Beautiful office space with many perks 
  • Robust benefits package
  • Provident Fund
  • Accident Insurance
  • Flexible working hours and work from home days to support personal well-being and mental health

Arkose Labs is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Arkose Labs will provide reasonable accommodations for qualified individuals with disabilities.

#LI-Hybrid #LI-Midsenior

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