Back to jobs

Resident Engineer UK

London, England, United Kingdom

Armis is looking for a few of the very best people in their field to join our A-team of big thinkers, doers, movers, and shakers. This unique opportunity truly offers the best of all worlds—start up culture, enterprise level benefits and security, and top pay for the industry. Got your attention yet? Good, keep reading, it only gets better.

Ok, so what exactly does Armis do?

We are THE Asset Intelligence Cybersecurity Company. Armis specializes in protecting enterprises from the ever-evolving threat landscape. Our innovative platform is designed to discover, monitor, and secure all connected devices within an organization, providing unparalleled visibility and control. With a focus on IoT (Internet of Things) security, Armis is at the forefront of safeguarding businesses against cyber threats.

We See, Protect and Manage all physical and virtual assets, whether they're IT, OT, IoT or medical, from the ground to the cloud. Ensuring that the entire attack surface is both defended and managed in real time.

The role:

The Armis Resident Engineer is a full-time Armis resource that will be embedded as part of the customer team. The Armis Resident Engineer works closely with the customer to accelerate the time to value by being a dedicated resource in the planning, deploying, and operationalizing of the Armis platform. Once operationalized, our engineer will help with a continuous improvement plan by managing the platform on a daily basis and ensuring that new features are adopted and integrated into your operational plans. They will also ensure that product value is being delivered by managing all reporting, dashboards, policies, and overall configuration of the Armis platform. The Armis Resident Engineer will provide expert support, analysis and research into complex problems. This is a highly technical, hands-on role and will be required to develop and maintain an expertise on the products and solutions deployed within the Customer's network.

 

What You'll Do:

  • Work in collaboration with the Armis TAM and Armis CEM to refine and translate complex requirements and execute on best practice solutions
  • Ensure operational uptime of customer platform by performing health checks
  • Ensure the customer deployments and configurations align with business use cases as defined by the TAM and drive Armis adoption and implementation plans
  • Learn and understand the customer’s business requirements and the threat landscape that is most applicable to their industry’s vertical sector
  • Build trusted relationships with relevant, technical users and manage stakeholders within assigned accounts
  • Provide technical subject matter expertise where applicable according to the Resident Engineer area(s) of proficiency
  • Apply analytical skills and technical knowledge to solve product and network problems of moderate to high complexity.
  • Provide technology/product training and intellectual property material as needed
  • Effectively use moderate to sophisticated lab setups to recreate and solve problems.
  • Submit complete and accurate bug reports in your area of expertise.
  • Determine root cause and resolution for previously unknown problems.
  • Interact across TAM/CSM/Sales teams and development teams at peer level.
  • Analyze logs and events from the solution and provide threat analysis reports, providing input and direction as applicable.  
  • Build custom security policies and application signatures; Interact with the Armis TAMs to troubleshoot and diagnose cases
  • Mitigate web-based threats in a timely manner; 
  • Support direct manager in managing business needs through weekly reports and Quarterly Business Reviews

What we expect…

  • 5+ years experience as full-time onsite Resident Engineer highly preferred or as a Professional Services Engineer, Consultant, or IT/Operations Engineering
  • 5+ years experience in a combination of the following; designing, deploying, configuring, supporting, troubleshooting, debugging and coordinating Unified Communications products, devices, solutions, and technologies for small, medium, large and/or enterprise businesses
  • 3+ years experience working in Security/IT/Healthcare/ICT/Commercial sectors
  • Applied knowledge of the Networking industry, products, and protocols
  • Track record of successful problem solving and delivering known solutions with a high level of customer happiness.
  • Experience analyzing, use and configuring medium to enterprise networks
  • Ability to work effectively in an interrupt driven environment and provide mentorship to other members of the work group
  • Typically requires BS in a technical field (CS/EE preferred) or equivalent plus 4 to 8 years related experience.

Technical Skills

  • B.S in IT, IS, CS, MIS, (or equivalent degree) and/or relevant industry qualifications (CISSP, Security +,CEH) desired
  • Understanding of API based security and compliance standards
  • Familiarity/Experience in Cyber Security i.e Endpoint, SOAR, SIEM
  • Linux Operating System basic operation and troubleshooting (i.e. Redhat Linux /  CentOS)
  • Security Certificates, SSL, TLS
  • Python, C, C++
  • Networking (LAN/WAN, Routing/Switching protocols, Network Security)

 

The Team

Our technical post-sale team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

The choices you make in your career journey matter. You want to do interesting work in an important field while also having time to live your life, which is why we place so much value in your life-work balance. Armis sets you up for success with comprehensive health benefits, discretionary time off, paid holidays including monthly me days, and a highly inclusive and diverse workplace. Put your unique experiences and perspective to work in an environment where they will enable you to thrive, grow, and live your life with integrity.

Armis is proud to be an equal opportunity employer. We never discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected (or not) status. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization.

Please click here to review our privacy practices.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Armis Security’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.