Partner Program Operations Manager

Armis is looking for a few of the very best people in their field to join our A-team of big thinkers, doers, movers, and shakers. This unique opportunity truly offers the best of all worlds—start up culture, enterprise level benefits and security, and top pay for the industry. Got your attention yet? Good, keep reading, it only gets better.

Ok, so what exactly does Armis do?

We are THE Asset Intelligence Cybersecurity Company. Armis specializes in protecting enterprises from the ever-evolving threat landscape. Our innovative platform is designed to discover, monitor, and secure all connected devices within an organization, providing unparalleled visibility and control. With a focus on IoT (Internet of Things) security, Armis is at the forefront of safeguarding businesses against cyber threats.

We See, Protect and Manage all physical and virtual assets, whether they're IT, OT, IoT or medical, from the ground to the cloud. Ensuring that the entire attack surface is both defended and managed in real time.

Location: 100% remote role in EST 

 

About the Role:

Armis seeks a Partner Operations & Infrastructure Manager to streamline processes, drive operational efficiency, and foster a partner-friendly environment. This pivotal role demands a strategic mindset, operational acumen, and a hands-on approach. You'll thrive in a dynamic, innovative environment, leveraging your channel expertise to deliver results-oriented solutions backed by data-driven insights.

 

What you'll do:

Partner Tools & Operations

• Manage and maintain multiple partner systems, including the portal, Salesforce, account mapping tool, learning management system, and partner university.
• Collaborate with Armis business system teams to continuously improve, troubleshoot, and optimize the performance of partner systems.
• Introduce and integrate new partner tools into our platform ensuring they are delivered on time and to the desired quality standards and adoption.
• Implement and maintain monitoring and alerting systems to proactively detect and resolve problems.
• Create comprehensive documentation for all partner systems to support user understanding and adoption.
• Provides daily assistance to partners and internal teams, troubleshooting inquiries on portal access, agreements, programs, and more.
• Design, implement, and manage efficient partner processes for onboarding, opportunity registration, SPIFFs, opportunities, and tenant management, leveraging technology and automation to optimize scalability and satisfaction.

Partner Performance Reporting and Analytics

• Collaborate with the analytics team to create and manage comprehensive reports and dashboards that track partner performance.
• Analyze partner performance data to identify trends, identify areas for improvement, and uncover opportunities for increased revenue.
• Track partner performance against established APEX KPIs, ensuring adherence to program commitments and policies.
• Contribute to the preparation of presentation materials for Quarterly Business Reviews (QBRs) or other leadership presentations, providing insights into partner performance and identifying areas for improvement.

Partner Programs

• Enhance partner incentive programs and design new ones that align with goals, maximize value for partners, and drive desired behaviors. Manage the entire lifecycle of these programs, from concept to execution and measurement.
• Spearhead strategic projects that deliver substantial value to partners, accelerate revenue growth, and enhance the partner experience including but not limited to marketplace adoption, and portal improvements. 

 

What we expect:

• 4 - 6 years of experience in SaaS companies, preferably working in Partner Operations, Partner Program, and with Partners (Resellers, MSPs, GSIs, Marketplace, Distributors, Service Partners) across multiple geographies   
• Proficiency in CRM, BI tools and other partner tools such as Crossbeam, Impartner, etc
• Excellent communication and interpersonal skills
• Ability to build and maintain strong relationships with channel partners
• Strong analytical and problem-solving skills
• Bachelor's degree in business, marketing, or a related field

 

We know there is a lot to consider when applying for a new job, and quite often job descriptions provide a lot of detail for candidates… but here at Armis, we strongly encourage you to try to avoid the ​​confidence gap​.​​ We don’t expect you to meet each of the listed requirements perfectly to be considered for any of our roles.

 

Salary range guidance for this position is: $90,000-$100,000 per year.

The salary range listed does not include other forms of compensation or benefits (e.g. i.e. bonuses, commissions, stocks, health insurance benefits, etc.) offered to candidates. Visit our careers site for more information on benefits at Armis.

The choices you make in your career journey matter. You want to do interesting work in an important field while also having time to live your life, which is why we place so much value in your life-work balance. Armis sets you up for success with comprehensive health benefits, discretionary time off, paid holidays including monthly me days, and a highly inclusive and diverse workplace. Put your unique experiences and perspective to work in an environment where they will enable you to thrive, grow, and live your life with integrity.

Armis is proud to be an equal opportunity employer. We never discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected (or not) status. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization.

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