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Partner Success Manager

North America

Armis, the cyber exposure management & security company, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. In a rapidly evolving, perimeter-less world, Armis ensures that organizations continuously see, protect and manage all critical assets - from the ground to the cloud. Armis secures Fortune 100, 200 and 500 companies as well as national governments, state and local entities to help keep critical infrastructure, economies and society stay safe and secure 24/7.

Armis is a privately held company headquartered in California.

Partner Success Manager

Location: East Coast - Remote

 

At Armis, our Partner Success Manager is an integral part of our mission within our Partner Success Team at Armis.  The Partner Success team at Armis is highly team-oriented; we strongly believe that strategies yielding account success in one area can be utilized to replicate success elsewhere.  Our Partner Success Manager's  thrive on doing whatever it takes to make our customers and partners successful, and have proven themselves over years of working in a variety of customer facing, technical positions.

Responsibilities:

  • Work with partners to be a trusted advisor delivering solutions that increase customer satisfaction and product engagement, grow partner adoption, and deliver exceptional quality service
  • Build and maintain strong relationships with multiple contacts within assigned partner organizations
  • Train and assist partners on the product and program management
  • Contribute to team goals around partner retention, expansion, and satisfaction
  • Come up with creative ways to engage with partners

What You Bring To The Team:  

  • 2+ years experience in customer/partner success role, Partner or Direct Sales role, ideally focused on mid-market and below (SMB Market)
  • Strong knowledge of the MSP and professional services space, preferably related to the cyber-security industry
  • Passion about working in the partner community and worked in or built a partner program in the past. 

 

Salary range guidance for this position is: $117,000 - $158,000 

The salary range listed does not include other forms of compensation or benefits (e.g. i.e. bonuses, commissions, stocks, health insurance benefits, etc.) offered to candidates. Visit our careers site for more information on benefits at Armis.

The choices you make in your career journey matter. You want to do interesting work in an important field while also having time to live your life, which is why we place so much value in your life-work balance. Armis sets you up for success with comprehensive health benefits, discretionary time off, paid holidays including monthly me days, and a highly inclusive and diverse workplace. Put your unique experiences and perspective to work in an environment where they will enable you to thrive, grow, and live your life with integrity.

Armis is proud to be an equal opportunity employer. We never discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected (or not) status. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization.

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