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Administrative Assistant

San Francisco, CA

What we do

Ascend is transforming the $10T global insurance industry by combining AI automation with embedded fintech. While insurance makes up 7.2% of global GDP, outdated financial infrastructure—PDFs, emails, and manual reconciliation—slows the industry down. Ascend is the first and market-leading finance automation platform built specifically for insurance, driving its rapid digital transformation.

In just three years, we’ve:

  • Acquired 3,000+ customers, including multiple top insurance distributors
  • Processed billions in transactions annually, growing 200%+ per year.
  • Built a world-class team of 50+ people in our San Francisco and Columbus offices.

How we do it

Ascend automates the entire insurance financial lifecycle—from collections and accounting to reconciliations and disbursements—helping businesses streamline operations and increase profitability.

In the AI era, software alone is no longer enough. For decades, software costs have declined, and with AI, they are now in free fall. As both software buyers and builders, we fully embrace this shift—it makes technology more powerful and accessible. However, businesses must also maximize monetization, and the future belongs to those that embed themselves into financial flows rather than simply selling SaaS.

That’s why AI + fintech is our edge—seamlessly integrating financial automation into transactions to create real, lasting value. Customers don’t just buy software; they unlock powerful financial efficiencies with a 5-7x ROI.

Why we do it

Insurance is a $10T+ industry running on legacy systems. AI alone won’t fix it, but AI-powered automation embedded into payments and transactions will.

Ascend’s mission is to become the leading financial automation platform for insurance by 2030—powering the entire industry’s financial operations while transforming the way trillions of dollars move.

Your role

We’re hiring an Administrative Assistant to provide high-level administrative support to executives and ensure the efficient operation of the office. The ideal candidate will be detail-oriented, possess excellent communication skills, and have the ability to multitask in a fast-paced environment.

Responsibilities will include

Objective #1: In your first 30 days, you will:

  • Support and lead efforts for the new office transition, overseeing daily office operations to ensure efficiency and organization.
  • Oversee office logistics, including supplies, snacks, meals, and workspace organization.
  • Manage relationships with vendors, including office leasing, cleaning services, and IT support.
  • Establish and enhance administrative systems and processes to improve operational efficiency.

Objective #2: In your first 60 days:

  • Manage and coordinate executive calendars, scheduling, appointments, and meetings, as well as arrange travel itineraries, accommodations, and reports.
  • Organize and prepare materials for leadership meetings, all-hands meetings, and off-sites.
  • Act as the point of contact for internal and external stakeholders on behalf of executives.
  • Draft and manage correspondence on behalf of executives, ensuring timely follow-up on action items.

Objective #3: In your first 90 days, and beyond, you will:

  • Plan and execute company events, including happy hours, team retreats, off-sites, and all-hands meetings.
  • Support company-wide onboarding, including setting up new hire desks, account setup, and HR compliance enablement.
  • Enhance internal processes to improve efficiency and productivity across departments.
  • Proactively anticipate executives' needs, problem-solve, and facilitate smooth workflows.

You might be a good fit if you are/have

  • 3+ years of experience in administrative, executive assistant, office management, or operations roles (preferably in a startup or high-growth environment).
  • Strong organizational skills with the ability to manage multiple priorities simultaneously.
  • Excellent communication and problem-solving skills.
  • Proactive and resourceful—able to anticipate needs before they arise.
  • Experience with tools such as Google Workspace, Slack, Notion, and expense management platforms.

Base Salary Range: $90k - $125k annually

 

Benefits

  • Competitive base salary and meaningful equity in a fast-growing company

  • 100% health premiums covered for you and your dependents

  • 401k with employer matching options

  • Unlimited PTO

  • Monthly company-paid commuter benefit options, and fitness stipends

  • Parental and family leave

  • Lunch provided when in office

  • Company outings and off-sites

  • Dog-friendly office!

Join Ascend and be part of our mission to revolutionize the insurance industry and contribute to global financial modernization. Your leadership can make a significant impact on improving the $1T+ insurance industry.

Equal Opportunity

We are committed to equal opportunity employment and embrace diversity within our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We encourage candidates to apply even if their experience doesn't precisely match this opportunity. We value diversity and are dedicated to equal opportunity employment.

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