Clinical Manager, LCSW, LMFT, LPCC

Ascend Healthcare is committed to providing fully integrated, quality psychiatric and behavioral health services in a compassionate, convenient, and affordable manner.  We work with external partners to provide services to patients across the country through integrated psychiatric medication management, substance use disorder treatment, counseling services, peer support and care coordination for seamless patient care. We believe in a “no wrong door” treatment model which finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere. This approach reflects our values of improved patient and clinician experience, better outcomes, and lower costs.

About us 

Ascend Healthcare fosters a professional, collaborative, and rewarding workplace culture, dedicated to making a profound impact on diverse communities through exceptional patient care. 

Our work environment includes: 

• Patient-First Mindset 
• Fully-Remote
• Business Casual 
• Emphasis on Career Growth, Collaboration and Teamwork 

What we do: 

Our team of Psychiatry Providers and Mental Health Therapists treat all mental health and substance use disorders to a patient population of age 6 and up. Our philosophy is to incorporate all areas of care into a patient's well-being. We believe in a “no wrong door” treatment model that finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere. 

Position Overview:

The Clinical Manager is responsible for the development and oversight of the daily operations of all outpatient clinical services within the practicing location. The Clinical Manager is responsible for evaluating standards of quality and service, adhering to compliance and regulatory standards, and the direct/indirect supervision of all staff. The Clinical Manager collaborates with internal and external stakeholders to address systemic needs and issues to enhance patient care. The Clinical Manager will also be expected to model strong clinical decision making for staff and support staff in the provision and management of service delivery. This position will also be responsible for patient services to include individual therapy, clinical interventions, crisis management, family therapy, and case management. This position will oversee all workflow development needed for patient care. 

Key Areas of Ownership:

• Provides patient care modalities of evidence-based practices to best meet the clinical needs of the patients. Estimated 10 hours per week.  
• Documents all services and patient activities appropriately. Ensures documentation complies with best clinical practices, contracts, regulatory and other legal requirements.  
• Monitor the clinical programming components of Ascend Healthcare’s strategic goals and organizational vision.  
• Ensures accurate reporting of critical performance metrics and data, including monthly record audits.  
• Establishes expectations for clinical outcomes and ensures ongoing programmatic excellence.  
• Works closely with the Executive Leadership team on the development of programming, clinical workflows, and processes.  
• Participates in the investigation and follow up on patient complaints to ensure timely response.  
• Provide leadership in development of team communication and cohesiveness, sustaining culture and supporting staff during organizational growth.  
• Responsible for onboarding and training all new clinical staff.  
• Performs other duties as assigned. 

Qualifications:

• Active, unrestricted Independent Mental Health Licensure (LCSW, LMFT, LPCC) in the state of California
• Board certification is required to provide clinical supervision for the practicing location.  
• 5 years of experience in supervising/management 

Physical Requirements: This is a fully remote position but may require in-person attendance as company needs arise. Please be aware the below physical requirements should be considered prior to applying to the position: 

• Prolonged Sitting: Ability to sit for extended periods during working hours. 
• Manual Dexterity: Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment. 
• Visual Requirements: Adequate vision for reading computer screens and documents. 
• Communication: Clear verbal and written communication skills for virtual meetings and correspondence. 
• Hearing: Sufficient hearing ability for participating in phone calls or virtual meetings. 
• Work Environment: Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity.  

Perks 

• Competitive Salary 
• Medical, Dental, Vision, Life and LTD benefits 
• PTO + Company Holidays 
• Yearly CEU Stipend 
• Collaborative Environment 
• Remote-first setting 
• Clinician Founded and Operated 

Benefits: 

• 401(k) 
• 401(k) matching 
• Dental Insurance 
• Health insurance 
• Life insurance 
• Paid time off 
• Professional development assistance 
• Vision insurance 

Ascend Healthcare is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Ascend Healthcare participates in conducting comprehensive background checks and drug screenings for all potential employees as a contingency to gaining employment status.