Senior Payroll Concierge

HD Growth Partners (White Glove Payroll), Senior Payroll Concierge

 

Position Summary

Our CPA led team has experience with many different payrolls. We focus on businesses with less than 100 employees that want more than a call center for customer service. Our clients prefer a local team member that knows their business. Payroll is generally every business’ most important expense so why would you trust that service to someone with very little experience? We want to make sure that we do everything we can to help clients focus on what's important.

We are quickly growing and looking for motivated individuals with payroll experience to join our ever-growing company at White Glove Payroll.

The Sr. Payroll Concierge will be responsible for supporting our clients perform basic functions within their White Glove Payroll software. The Payroll Services team assists customers across the country. Payroll regulations and White Glove Payroll software are constantly evolving and this role is a client resource providing support and training as requested.

Because we are searching for a committed individual looking for a long-time career, White Glove Payroll will work with his/her strengths and preferences as time passes to ensure maximum growth for all parties.

 

Key Responsibilities

• Knowledge of payroll practices and procedures.
• Knowledge of the payroll aspects of employee benefits policies, procedures, and reporting requirements.
• Knowledge of all relevant payroll, employment, and income tax laws, regulations, and operating guidelines.
• Analyzes, prepares, and inputs payroll data. Uses an automated system to produce accurate and timely payroll.
• Ensures compliance with all applicable state and federal wage and hour laws.
• Reconciles monthly, quarterly, and year-end reports for management.
• Ability to accurately perform data entry, to formulate, process and generate computerized reports.
• Ability to communicate effectively, both verbally and in writing.
• Ability to maintain confidentiality.
• Ability to handle multiple tasks and meet deadlines.
• Responsible for the accuracy of pay rates, withholding allowance, benefits deductions, garnishments, etc.
• Ad-hoc tasks and special projects, as needed.

 

Knowledge, Skills, and Abilities

• 4-year degree or equivalent experience
• 3-5 years’ payroll experience
• Desire to work well with others
• Possess integrity and must maintain privacy and confidentiality of information
• Proficiency in the use of computers and automated accounting systems
• Excellent organizational, analytical and problem-solving skills
• Ability to work in a dynamic and changing environment
• Self-starter, ability to identify issues and resolve problems
• Dedication and requisite skills to meet critical business deadlines
• Experienced organizational, written and verbal communication skills
• Experience with Karbon, Payroll Relief, or similar preferred (not required)

 

About Ascend

Ascend empowers entrepreneurial CPAs to reach their goals with an innovative growth model that brings their firms into the new age. Backed by private equity from people-focused Alpine Investors, Ascend is building a modern platform for regional accounting firms that enables them to stay independent while accessing the resources of a large CPA firm to help them grow. Ascend provides access to growth capital, robust talent acquisition, best-of-breed technology, a catalytic leadership system, shared back-office services, and modernized equity incentives so that firms can surmount today’s industry challenges and reach their full potential. Founded in January 2023, the Company attained revenues sufficient to qualify it as a Top 100 U.S. accounting firm within six months of operation. For more information, visit ascendtogether.com.

About Alpine Investors

Alpine Investors is a people-driven private equity firm that is committed to building great companies by working with, learning from, and developing exceptional people. Alpine prides itself on fostering cultures where people value empowerment, diversity, fairness, integrity, and intellectual honesty. Founded in 2001, Alpine specializes in investments in companies in the software and services industries. Alpine has over $15 billion in AUM and has offices in San Francisco, New York, and Salt Lake City.

For more information on the firm, visit www.alpineinvestors.com

At Ascend, we provide a fair and equal employment opportunity for all candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Ascend hires and promotes individuals solely based on qualifications for the position to be filled and business needs.