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Revenue Operations Systems Administrator

Remote

About Trucker Tools:

The transportation and logistics industry is at a major inflection point; brokers, carriers, and shippers alike are undergoing a massive digital transformation. At Trucker Tools, we are on a mission to empower freight brokers and carriers by enabling them to find, book, and track freight with efficiency and build enduring relationships to grow their businesses.

We are an integrated SaaS platform that automates freight broker workflow, including tracking, digital booking, and carrier sourcing. We’re integrated with over 25 leading TMS providers and 600+ freight brokerages. Our mobile app improves the lives of truck drivers by helping them book loads and find the best fuel prices, parking and routes, all in a single app. We’re the #1 downloaded app in transportation, with 2.5M+ downloads and 350K+ carriers using us to track loads, book freight, and navigate life on the road.

We’re been recognized across the industry as a leader in innovation in transportation and logistics, by platforms including FreightWaves, FreightTech100, and Gartner. We’re backed by Alpine Software Group (alpinesg.com), a leading software company that buys and grows world class vertical SaaS businesses. We’re hitting an inflection point in our trajectory and are accelerating our annual growth. Our team includes team members from leaders in tech and logistics, including Uber, DAT, Walmart, Nolan Transportation Group, GlobalTranz, Denim/Axle Payments, and Bungalow. We’d love to have you be a part of this exciting journey.

About the job:

This is an incredible opportunity to join one of the leaders in transportation and logistics and build the future of freight. We are looking for an exceptional RevOps System Administrator to join our team and make an immediate impact.

As a RevOps System Administrator, you will play a key role in maintaining and optimizing our Salesforce instance as part of Trucker Tools' evolving Revenue Operations organization, reporting to the Revenue Operations Manager. You will collaborate with business stakeholders to design, implement, test, and troubleshoot existing functionality, enhancements, and improvements within our instance. 

What you’ll do:

  • Work with each of the functional team leaders to understand our customers, products, and systems
  • Understand the current state of systems configuration, architecture, and integrations
  • Over time, develop a deep knowledge of the core processes that power the GTM, Post-Sale, and Support teams
  • Collaborate with the Revenue Operations Manager to optimize sprint planning and intake of enhancement requests
  • Partner with our GTM, Post-Sale, and Support teams to provide technical support and issue resolution for end-users of revenue systems as needed
  • Identify initial opportunities for automation, data integration, and workflow optimization to enhance operational efficiency
  • Participate in the implementation, configuration, and ongoing administration of Salesforce and other revenue-related systems
  • Work closely with Revenue Operations Manager to execute tasks on larger strategic projects
  • Proactively seek opportunities to optimize system configurations and integrations

What We Are Looking For

  • 1+ year(s) of experience as a Salesforce Administrator; Salesforce Certification(s) strongly preferred
  • Experience in Salesforce configuration with a working knowledge of the following tools: Flows, Validation Rules, Salesforce Service Cloud
  • Ability to translate vague requirements into prioritized problems to solve
  • Process oriented; high level of organizational, project, and time management skills
  • Problem-solving mindset
  • Ability to ruthlessly prioritize the most impactful work
  • Stay up-to-date on Salesforce releases, features, and best practices, as well as complementary GTM technologies that could have a positive revenue impact 
  • Troubleshoot and resolve technical issues related to Salesforce systems and provide recommendations for improvement
  • Experience with any of the following technologies a plus: HubSpot (Marketing Hub), Gong, DocuSign, StaxBill, Jira

Other information:

  • Location: Fully remote
  • Compensation: $80,000-95,000 base salary (based on experience) + target annual bonus
  • Other Benefits: Medical, Dental, Vision, Life & AD&D insurance, 401k, and beyond
  • High Growth Opportunity: Opportunity to be part of a high-growth success story, with limitless potential for advancement. Learn from the best across Alpine Software Group’s portfolio of companies
  • People First Mindset: The guiding principle of our success is working with, learning from, and developing exceptional people
  • Culture: high-energy, fast-moving, passionate atmosphere in a casual environment where we care deeply about our customers and are on a mission to transform the transportation industry

All official emails and messages regarding opportunities at ASG, LLC and our operating companies will come from our alpinesg.com email domain. Please be wary of communications from similar domains that may contain misspellings or slight variations. These could be attempts at phishing or impersonation. ASG will never ask you for sensitive personal information during the hiring process such as social security numbers, banking information or other personal details.

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We’re better together when we’re different, together.

At ASG, we strive to create engaged and inclusive workplaces that celebrate and reflect the global nature of our employees and the customers we serve. We believe that talent is based on what you can do, not what you’ve done. And we know that supporting a diverse team with varied lived experiences advances equality, inspires innovation, and ultimately drives better business outcomes. Our mission is to build vertical SaaS platforms that are a force for good for their employees, customers, and the world. So we’ve built a company (of many companies) where difference is valued, learnings are shared, and potential is unleashed. Join us.

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