Launch Senior Manager, Operations

Aspire is the leading all-in-one finance operating system for growing businesses in APAC. We are on a mission to reinvent business finance for a new generation of entrepreneurs and business owners, empowering startups and MSME to realise their full potential. 

Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors. In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures. To power our solutions, we have partnered with some of the best companies in the world such as Visa and Wise and helped more than 50,000 businesses using our suite of products.

For 2 consecutive years in 2022 & 2023, Aspire has been awarded Best Employer of the Year and Startup of the year by Asia FinTech Awards, and also LinkedIn’s Top Startup in Singapore. In 2023, we also made it to CB Insights’ Top 100 Global Fintech List. 

You will be amazed by the energy and experience of our team! Aspire serves as an environment for you to innovate and drive change with our team of ex-entrepreneurs, ex-founders, and high-achievers with international and diverse backgrounds.

Are you a top talent who is passionate about entrepreneurship? Join our rapidly growing team to make an impact in the fintech space! 

About the Team

At Aspire, we are committed to empowering our customers throughout their journey with us. Our Operations Team ensures customers can operate seamlessly on our platform, and guarantee the best customer experience possible. 

About the Role

You will report to the Head of Expansion & Transformation.

Key responsibilities:

• Coordinate and manage the end-to-end launch of new product offerings across various countries to support Aspire’s growth aspirations.
• Design the operations launch playbook for new product offerings.
• Work with Strategy, Product, Compliance, and Operations leadership at Aspire to design new product launch requirements.
• Design and develop launch plan, and program manage the launch activities.
• Manage the set-up of policies and processes to ensure our operations are compliant and well documented. 
  Identify risks, issues and mitigation plans to ensure on-time and frictionless launch. 

Minimum Qualifications

• You are analytical - You can create & clearly communicate strategies and support it with data
• You are a true owner - You are detail oriented, and know your projects in depth while also being able to understand strategic priorities and connecting the dots with business goals
• You are resourceful - You may have never faced a problem before, but you will find a solution
• You are hungry to drive change - You have a positive attitude, you are self-motivated, hands-on, and ready to learn; Startup life is not always the easiest, but at least you make it fun
• You have strong communication skills - You can communicate very well on the phone and in writing, with internal and external stakeholders. Your communication is clear, concise and professional.

Preferred Qualifications

• Previous experience in launching new product offerings (e.g. investment, savings, cards etc) - from day 0 planning through to day 1 operational go-live.
• Knowledge of local and general knowledge of fintech regulatory requirements.

What we offer

• Uncapped flexible annual leave.
• Hybrid work arrangement. 
• Training subsidy for your professional growth.
• Wellness benefit.
• Team bonding budget to foster collaboration and sense of belonging.
• Flexibility to work from anywhere (for up to 90 days per annum).
• Culture is Key: We always strive to cultivate a special culture that brings special talents together - You can learn more about our culture on our careers site and LinkedIn Life page.
  

Equal Opportunity Statement 

Aspire is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by applicable laws. 

Please note: by submitting your application, you acknowledge that you have read and understood Aspire’s Data Protection Policy for Employees, Freelancers, Contractors and Job Applicants (the “Policy”), and consent to the collection, use and disclosure of your personal data by Aspire for the purposes set out in the Policy. You may withdraw consent for such collection, use and disclosure, and make an access or correction request in respect of your personal data, in accordance with the Policy by emailing people@aspireapp.com.