EMEA Resilience Manager

At Aspire, we’re more than just a FinTech company—we’re the leading all-in-one financial operating system built to empower the world’s innovators and entrepreneurs. We are on a mission to reinvent business finance, empowering startups and businesses to realise their full potential.

Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors. In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures. To power our solutions, we have partnered with some of the best companies in the world such as Visa and Wise and empowered more than 50,000 businesses using our suite of products.

Aspire has consistently been recognized for excellence, earning Best Employer and Startup of the Year by the Asia FinTech Awards in 2022 and 2023, ranked as LinkedIn’s Top Startup in Singapore, and listed on CB Insights’ Top 100 Global Fintech in 2023 and 2024.

You will be amazed by the energy and experience of our team! Aspire serves as an environment for you to innovate and drive change with our team of ex-entrepreneurs, ex-founders, and high-achievers with international and diverse backgrounds.

Are you a top talent who is passionate about entrepreneurship? Join our rapidly growing team to make an impact in the fintech space! 

About the role:
Aspire is a fast-growing fintech company providing digital financial solutions across multiple jurisdictions, including payments, credit, cards, and investments. As we expand our footprint in the EMEA region, we are committed to enhancing our IT and operational resilience to meet evolving regulatory expectations, including EU DORA, GDPR, PSD2, and UK safeguarding requirements.
We are looking for an EMEA Resilience Manager to drive the implementation and oversight of our IT and operational resilience framework in compliance with regulatory requirements. This role will work closely with cross-functional teams, regulators, and senior management to ensure Aspire's resilience capabilities are robust, scalable, and aligned with global best practices.

Key Responsibilities

• Operational Resilience & Regulatory Compliance
  • Develop, implement, and maintain IT and operational resilience frameworks in line with EU DORA, UK FCA/PRA, and local regulatory requirements.
  • Conduct regulatory gap assessments and implement controls to address identified gaps.
  • Ensure compliance with business continuity, disaster recovery, and third-party risk management standards across Aspire’s EMEA operations.
• Incident & Crisis Management
  • Establish and maintain incident response and crisis management protocols to minimize business disruptions.
  • Lead resilience testing exercises, including scenario testing and impact assessments.
  • Oversee root cause analysis and remediation efforts for major incidents affecting IT systems, operations, or third-party services.
• Business Continuity Planning (BCP) & Disaster Recovery (DR)
  • Oversight business continuity and disaster recovery plans for Aspire’s EMEA entities.
  • Partner with IT and security teams to ensure resilient system architecture and cybersecurity.
  • Coordinate resilience testing (e.g., penetration testing, failover testing, tabletop exercises).
• Third-Party & Cloud Resilience Oversight
  • Oversight third-party vendors' resilience capabilities, ensuring alignment with regulatory expectations.
  • Collaborate with Aspire’s third-party risk management team to evaluate critical service providers.
  • Ensure compliance with outsourcing and cloud resilience regulations (e.g., DORA’s ICT risk management).
• Stakeholder Engagement & Governance
  • Work closely with EMEA and Global compliance, risk, technology, and operation teams to integrate resilience practices.
  • Provide regular reports to senior management and regulators on resilience risks and controls.
  • Act as the primary resilience contact for regulatory inquiries and audits related to operational resilience.

Qualifications 

• 5+ years of experience in operational resilience, IT risk, or business continuity management within financial services, fintech, or a regulated industry.
• Strong knowledge of EU DORA, UK FCA/PRA operational resilience frameworks, GDPR, PSD2 related regulations.
• Experience with business continuity planning, disaster recovery, and incident response.
• Familiarity with third-party risk management, cloud resilience, and cybersecurity best practices.
• Strong project management skills with the ability to drive regulatory implementation in a fast-paced environment.
• Excellent communication skills, with the ability to engage with senior stakeholders, regulators, and cross-functional teams.
• Professional certifications such as CBCP (Certified Business Continuity Professional), CISSP, CISM, or ITILare a plus.

What we offer

• Uncapped flexible annual leave.
• Hybrid work arrangement. 
• Training subsidy for your professional growth.
• Wellness benefit.
• Team bonding budget to foster collaboration and sense of belonging.
• Flexibility to work from anywhere (for up to 90 days per annum).
• Culture is Key: We always strive to cultivate a special culture that brings special talents together - You can learn more about our culture on our careers site and LinkedIn Life page.
  

Equal Opportunity Statement 

Aspire is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by applicable laws. 

Please note: by submitting your application, you acknowledge that you have read and understood Aspire’s Data Protection Policy for Employees, Freelancers, Contractors and Job Applicants (the “Policy”), and consent to the collection, use and disclosure of your personal data by Aspire for the purposes set out in the Policy. You may withdraw consent for such collection, use and disclosure, and make an access or correction request in respect of your personal data, in accordance with the Policy by emailing people@aspireapp.com.