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Ticket Operations Coordinator

Las Vegas, Nevada, United States

Job Title:  Ticket Operations Coordinator

Department: Ticket Operations 

Reporting to: Senior Director, Tickets & Premium

Job Classification: Non-exempt

Location (City, State): Las Vegas, NV


About the A's:

The A's are a baseball team founded in 1901. They have a rich history, having won nine World Series championships and 15 American League pennants. The A's are known for pioneering the "Moneyball" approach to team-building, which focuses on using statistical analysis to identify undervalued players.

In addition to their success on the field, the A's also have a positive and dynamic work culture. They have been recognized twice as the Front Office Sports, Best Employers in Sports.

The A’s are defined by their core pillars of being Dynamic, Innovative, and Inclusive. Working for the A's offers the opportunity to be part of an innovative organization that values its employees and strives to create a positive work environment.

Description:
The Athletics Ticket Operations Coordinator will be responsible for facilitating ticketing functions and processes to support the Sales Team and Organization. This role requires familiarity with ticket technology and serves as the on-site ticket operations contact in our Las Vegas Sales Center. The Ticket Operations Coordinator must be highly organized, detail-oriented, and capable of working efficiently under tight timelines.

Responsibilities

  • Oversee the day-to-day ticket operations and ticket order fulfillment in the Sales Center. Ensure all processes are set up efficiently and operating at organizational standards.
  • Responsible for the training and onboarding of the Sales Team to ticket systems and processes.
  • Maintain ongoing and direct communication with the Ticket Operations Team with ticketing system set-up and maintenance for all events where needed to ensure ticketing strategy and duties executed effectively and efficiently.
  • Contribute to the event-building process, ensuring all events are accurately configured, thoroughly reviewed and delivered on time. Establish and continue strict attention to detail to prevent errors and ensure all deadlines are met.
  • Collaborate with the Business Analytics Team to provide actionable data to the Sales Team to meet and exceed Sales goals and processes.
  • Work closely with and assist in coordination, facilitate and participate in off-site Organization events in the local market with Las Vegas-based A’s and Legends staff.
  • Demonstrate a complete understanding of ballpark seating configuration, pricing structure, amenities, and fan policies to optimize operational processes.
  • Represent the organization in a professional manner, consistent with company philosophies and culture.

Qualification/Requirements

  • Experienced in ticketing operations, box office management, or event services preferred.
  • Comfortable with working in a fast-paced, team-oriented environment with evolving priorities.
  • Organized, detail-oriented, and skilled at managing financial transactions and reporting.
  • Flexible and willing to work evenings, weekends, and holidays as needed.

The A’s Diversity Statement:

Diversity Statement Diversity, Equity, and Inclusion are in our organizational DNA. Our commitment to these values is unwavering – on and off the field. Together, we continue to build an inclusive, innovative, and dynamic culture that encourages, supports, and celebrates belonging and amplifies diverse voices. Combining a collaborative and innovative work environment with talented and diverse team members, we've created a workforce in which every team member has the tools to reach their full potential.

 

Equal Opportunity Consideration:

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

 

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