Retail Associate, Spring Training
| Position: | Retail Associate |
| Department: | Merchandising |
| Reporting Manager: | Manager, Spring Training Retail Store |
| Status: | Seasonal (March - April) |
| Job Classification: | Non-Exempt |
| Location: | Mesa, AZ |
About the A's:
The A's are a baseball team founded in 1901. They have a rich history, having won nine World Series championships and 15 American League pennants. The A's are known for pioneering the "Moneyball" approach to team-building, which focuses on using statistical analysis to identify undervalued players.
In addition to their success on the field, the A's also have a positive and dynamic work culture. They have been recognized twice as the Front Office Sports, Best Employers in Sports.
The A’s are defined by their core pillars of being Dynamic, Innovative, and Inclusive. Working for the A's offers the opportunity to be part of an innovative organization that values its employees and strives to create a positive work environment.
Description:
The Retail Associate, Spring Training will support retail operations for the Athletics main Team Shop and satellite locations within Hohokam Stadium.
Responsibilities:
- Greet customers warmly and assist them in finding products; ensure a pleasant and personalized shopping experience.
- Provide accurate information on products, pricing, and promotions.
- Handle customer inquiries, complaints, and returns professionally.
- Operate cash register or POS system accurately.
- Process sales, exchanges, and returns according to store policy.
- Maintain cleanliness and organization of sales floor, fitting rooms, and displays.
- Restock shelves and ensure merchandise is properly tagged and priced.
- Participate in team meetings, briefings, and store events.
- Follow all store policies, including loss prevention and cash handling.
- Report suspicious activity or security concerns immediately.
- Occasionally assist with inventory-related tasks, including stock counting, receiving shipments, and supporting inventory audits.
- Other duties as assigned.
Qualifications/Requirements:
- High school diploma or equivalent.
- Must be willing and able to work the entirety of the Spring Training season, from March through April.
- Experience with point-of-sale (POS) systems (preferably Square).
- Strong communication and interpersonal skills.
- Basic math and computer skills (POS, cash handling).
- Positive attitude, reliability, and attention to detail.
- Ability to stand for long periods and lift up to 25 lbs as needed.
- Willing and able to work a non-traditional schedule, including weekends, evenings, and holidays.
- Fast-paced retail environment requiring multitasking and teamwork.
- Previous retail or customer service experience preferred.
The A’s Social Impact & Belonging Statement:
Social Impact & Belonging are in our organizational DNA. Our commitment to these values is unwavering – on and off the field. Together, we continue to build an inclusive, innovative, and dynamic culture that encourages, supports, and celebrates belonging and amplifies all voices. Combining a collaborative and innovative work environment with talented team members, we've created a workforce in which every team member has the tools to reach their full potential.
Equal Opportunity Consideration:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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