Delivery & Operations Specialist

ATI Advisory is a healthcare research and advisory services firm changing how businesses, communities, and public programs serve complex populations. We deliver insight backed by original research and provide practical solutions for our clients and the families they serve. Our team includes nationally recognized experts across Medicare, Medicaid, long-term care, and provider delivery, and we bring an influential voice to efforts transforming health care.

For more information, visit www.atiadvisory.com.

The Role 

We are looking for a highly organized Delivery & Operations Specialist to support project operations, billing workflows, contractor management, and systems administration. This person plays a critical role in ensuring our projects run smoothly and on time and will take ownership of day-to-day administrative operations.  

This is a hybrid role with in-office responsibilities at least once a week in Washington, DC.

What You’ll Do 

• Own project administrative operations end-to-end, including setup, billing, contractor coordination, reporting, and closeout. 

• Manage project invoicing and contractor payments accurately and on time, resolving issues before they become problems. 

• Maintain clean and reliable data across multiple systems, conduct regular audits, and ensure strong quality control. 

• Provide clear reporting and visibility on budgets, timesheets, and project health among internal staff and leadership. 

• Manage up effectively by anticipating needs, flagging risks early, and ensuring leadership has clear, decision-ready information. 

• Communicate clearly down, across, and up, including with executive stakeholders, tailoring communication to the appropriate audience. 

• Work independently and efficiently, prioritizing multiple deadlines without needing constant direction. 

• Improve workflows and documentation so the team operates more consistently and efficiently over time. 

• Manage logistics and operational details for events, meetings, and other ad hoc company needs to ensure smooth execution. 

What You’ll Bring 

• Bachelor’s degree required.  

• 1–3 years of experience in operations, project management, consulting, or a similarly structured environment preferred. 

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). 

• Basic familiarity with financial tracking or bookkeeping is a plus.  

• Interested in growing a career in operations or project management. 

• Strong ownership mindset: you take responsibility for outcomes and follow through fully. 

• Highly independent and self-directed: you can ramp up quickly and operate with minimal oversight. 

• Fast learner and coachable: you absorb new systems and feedback quickly, ask smart questions, and make any adjustments without defensiveness. 

• Exceptionally detail-oriented and organized: you create and manage recurring cycles with precision. 

• Excellent communicator: clear, concise, and comfortable working with senior leaders. 

• Comfort in a fast-paced environment: you can adapt quickly and with ease given shifting priorities. 

ATI Advisory is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.