Director, Business Operations

We believe in a world where growth thrives across borders and cultures. Our mission is to guide companies on their journey by providing services and technology that enables global talent management and delivers a human experience.

As an Employer-of-Record (EOR) provider, we offer the HR and compliance infrastructure essential for companies to expand internationally. We take care of the complex, behind-the-scenes work, allowing companies to focus on the strategies that drive their success. We are For People, By People. 

The future of work is borderless, and so are we. Our people are located around the globe — in the U.S., the UK, India, Colombia, China, and beyond. Diversity and belonging are not just values, they are who we are. 

We are also committed to making a positive impact. Through our Environment, Social, and Governance (ESG) impact initiative, we are addressing our environmental footprint and promoting social responsibility. Our impact program is central to our vision and culture, focusing on employee wellness, diversity, charitable work, and ethical corporate governance.

If you are interested in working in a people-centric, global organization, apply below.

The Director of Business Operations serves as a strategic enabler within the Operations organization, driving alignment, execution, and operational excellence across complex global processes and cross-functional initiatives. Reporting to the VP, Business Excellence this role partners closely with leaders across Legal, Compliance, Payroll, HR, Benefits, Finance, Product & Technology, Client Success, and regional operations teams to ensure operational priorities are executed efficiently, consistently, and in alignment with enterprise objectives. 

This role plays a critical part in enabling scalable global operations by driving project oversight, cross-functional coordination, executive communications, operational governance, and process optimization. The Director of Business Operations helps ensure Atlas continues to deliver compliant, high-quality, and client-centric services across all regions while supporting organizational growth and operational maturity. 

Key responsibilities:  

Project Oversight 

• Lead the planning, execution, and delivery of strategic projects and operational initiatives across the organization.  
• Ensure initiatives remain aligned with company objectives, timelines, budgets, and operational priorities.  
• Proactively identify risks, drive accountability, and implement solutions that support operational excellence and business outcomes.  

Communication & Executive Alignment 

• Facilitate clear, consistent communication between leadership, cross-functional teams, and regional stakeholders.  
• Prepare executive-level updates, presentations, and operational reporting materials that support strategic decision-making.  
• Escalate operational risks, issues, and opportunities with clear recommendations and business impact insights.  

Cross-Functional Operations 

• Partners across Legal, Compliance, Payroll, HR, Benefits, Finance, Product & Technology, Client Success, and regional teams to drive alignment and execution.  
• Coordinate cross-functional initiatives, process improvements, and operational rollouts across global teams and regions.  
• Help streamline workflows, improve operational efficiency, and support scalable service delivery models.  

Operational Governance & Process Excellence 

• Support the development and management of operational governance frameworks, project tracking, and issue resolution processes.  
• Monitor operational performance, process adherence, and execution effectiveness across strategic initiatives.  
• Drive continuous improvement efforts focused on operational consistency, accountability, and service quality.  

Stakeholder Partnership 

• Build strong relationships with executive leadership and key stakeholders across the organization.  
• Serve as a trusted operational partner by fostering collaboration, driving alignment, and supporting enterprise operational priorities.  
• Help strengthen organizational readiness and operational scalability during periods of growth and transformation. 

About you 

• 13+ years of experience in business operations, strategic operations, project management, or operational excellence roles within complex global organizations.  
• Proven success leading large-scale, cross-functional initiatives and enterprise operational projects in fast-paced, matrixed environments.  
• Experience supporting global operations within HR services, workforce solutions, outsourcing, EOR, or related operational models preferred.  
• Strong analytical, organizational, and problem-solving skills with the ability to manage multiple priorities and operational initiatives simultaneously.  
• Demonstrated ability to drive operational alignment, process improvement, governance, and cross-functional collaboration across global teams.  
• Proficiency with project management and operational reporting tools, including Asana, Monday.com, Smartsheet, PowerPoint, Excel, and Power BI.  
• Bachelor’s degree required; MBA, PMP, Lean Six Sigma, or related business operations certifications preferred.  
• Willingness to travel periodically and work across global time zones as needed. 
   

Leadership Skills: 

• Exceptional project management and execution skills with the ability to lead multiple complex initiatives simultaneously.  
• Strong communication, presentation, and interpersonal skills with the ability to influence and build alignment across all organizational levels.  
• Ability to operate effectively in fast-paced, high-growth, and evolving global environments.  
• Strategic thinker with strong problem-solving and decision-making capabilities.  
• Highly collaborative leadership style with the ability to build trusted cross-functional relationships and drive accountability.  
• Strong attention to detail with the ability to synthesize complex operational, regulatory, and business information into actionable insights.  
• Ability to navigate ambiguity, manage competing priorities, and maintain operational focus under pressure.  
• Customer- and service-oriented mindset with a commitment to operational excellence and continuous improvement. 

This position description may not describe all duties, responsibilities, and skills associated with this position. It is intended to portray the major aspects of the job. Other duties or skills may be required.

What We Offer 

• The opportunity to work with a purpose — simplifying global expansion across borders and cultures
• A diverse and inclusive environment
• Country-specific benefits
• Flexible PTO
• Your birthday off and a day for you to volunteer and give back to the organization of your choice
• Generous Parental Leave Program
• Growth and development opportunities with access to a top learning content provider
  
• The opportunity to challenge yourself in a high-performing organization and leave each day knowing you have made an impact.

Atlas Technology Solutions, Inc. (Atlas HXM) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Atlas HXM is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Atlas HXM are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Atlas HXM will not tolerate discrimination or harassment based on any of these characteristics. Atlas HXM encourages applicants of all ages.

Atlas HXM will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities.

Hiring decisions are based upon Atlas HXM’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, and location.

This role will be subject to a background check under local law after an employment offer has been made. Employment may be subject to results. In addition, references may be requested at the final stage of the process.

Atlas HXM will only email candidates from an “@atlashxm.com” email address. Candidates should ignore communications purporting to be from Atlas HXM that originate from any other email address. Atlas HXM will never ask candidates or employees to purchase gift cards or otherwise make payments in connection with applying for a job with Atlas HXM.