Frederick Keys Seasonal Assistants

The Frederick Keys are a founding member of the newly organized MLB Draft League. Frederick is a market of 290,000+ people that sits about 45 min from both Baltimore and Washington D.C. We are seeking a highly motivated and dedicated professional to join our team as the operation moves forward with the ownership of Attain Sports and Entertainment, also the parent company of the Baltimore Orioles Double A-Affiliate Bowie Baysox and Single A-Affiliate Aberdeen Ironbirds.

Interns working for The Keys during the upcoming season will have the opportunity to learn every aspect of the business of baseball and gain experience that will be valuable in full time employment in any sports organization.

Positions Include:

• Box Office Assistant
  • Qualifications
    • Current Juniors/Seniors, recent college graduates and graduate students with a degree in a related field are preferred.
    • A basic understanding of Microsoft Office is necessary with Microsoft Excel experience preferred.
    • Ability to work event nights, weekends, and holidays as required
    • Knowledge of sports
    • Energetic, enthusiastic, and a dedicated team player
    • Must handle multiple projects, meet deadlines, and achieve objectives
    • Must have excellent communication and interpersonal skills
    • Must be enthusiastic with a desire to work hard and have fun
    • Ability to lead a small group of gameday staff (5-8), aiding them when any challenges arise, or when they may face any technical challenges
    • Comfortable with interacting in front of large crowds with a positive attitude
  • General Responsibilities
    • Pull tarp before, during, and after games and on non-game days, as needed
    • Perform opening and closing procedures of the Box Office on both game days and non-game days.
    • Run the sales window during all Keys home games and events.
    • Work directly with sales staff to ensure a timely and accurate processing of sales orders.
    • Handle and run all group sales payments.
    • Accurately handle cash transactions
    • Handle and promptly complete Box Office Report with the daily group sales transactions.
    • Aiding gameday staff with any issue that may arise during the game.
• Marketing Assistant
  • Qualifications
    • Degree from a 4-year program (or a current Junior/Senior)
    • Ability to work event nights, weekends, and holidays, as required
    • Knowledge of sports
    • Energetic, enthusiastic, and a dedicated team player
    • Must handle multiple projects, meet deadlines, and achieve objectives
    • Must have excellent communication and interpersonal skills
    • Must be enthusiastic with a desire to work hard and have fun
    • Strong knowledge of social media
    • Ability to lead a small group of interns, produce and publish schedules, and assign tasks
    • Willing to make appearances as or alongside our mascot
    • Comfortable interacting in front of large crowds with positive attitude
    • Previous experience using Adobe Photoshop, Illustrator, etc.
    • Must have basic computer skills in Microsoft Office
    • Photography/video experience preferred
  • General Responsibilities
    • Pull tarp before, during, and after games and on non-game days, as needed
    • Database management for Keys Kids Club
    • Organizing registration materials and membership prospecting efforts for the Kids Club
    • Create promotional materials including but not limited to graphics for print and web, fliers for promotional use, registration forms and informational sheets for Groups and Sponsorship Departments
    • Create content for Keys GameDay Magazine
    • Be an active contributor to the Keys Marketing team, cultivating and implementing ideas, promotions and programs to grow the Keys brand as a whole
• Multimedia Assistant
  • Qualifications
    • Degree from a 4-year program (or a current Junior/Senior)
    • Sports marketing/ journalism background highly preferred
    • Individual must be energetic, enthusiastic, and a dedicated team player
    • Individual must handle multiple projects, meet deadlines, and achieve objectives
    • Ability to work event nights, weekends, and holidays, as required
    • Must have a can-do attitude
    • Must possess organization skills
    • Must have excellent communication and interpersonal skills
    • Must have TriCaster experience
    • Must have experience working in and/or running a press box at the college level
    • Previous experience using Adobe Photoshop, Premiere, and After Effects
    • Previous experience operating a camera
    • Proficiency in standard graphic design and video editing
    • Must be a team player and willing to help in all areas of the business
  • General Responsibilities
    • Create promotional materials including, but not limited to, graphics for print and web, fliers for promotional use, and in game still and animated elements
    • Collaborate with the Marketing team to create advertisements and articles for each edition of our Game Day Magazine
    • Record and log footage captured by camera operators from all Frederick Keys games
    • Compile game footage with assistance from Broadcaster team from previous nights to create Keys highlight reels
    • Represent team by participating in various community events, including mascot appearances
    • Create and post video content, including highlights, to social media
    • Be an active contributor to the Keys Marketing team, cultivating and implementing ideas, promotions and programs to grow the Keys brand as a whole
    • Assist in leading seasonal marketing and gameday interns and press box gameday staff
    • Pull tarp before and after games and on non-game days, as needed
    • All other duties assigned by Senior Marketing and Gameday Manager, General Manager of the Keys, and Vice President of Marketing and Merchandise at Attain Sports
• Stadium Operations Assistant
  • Qualifications
    • Individual seeking entry into sports industry with a focus on Operations
    • Background in stadium management /event management preferred but not required
    • Ability to work nights, weekends, and holidays, as needed
    • Superior problem-solver with ability to work independently
    • Strong communication and organizational skills
    • Must be enthusiastic with a desire to work hard and have fun
    • Must be a team player with leadership skills
    • Ability to work in a fast-paced environment
  • General Responsibilities
    • Pull tarp before, during, and after games and on non-game days, as needed
    • Assist other departments with implementation of game-day events and game-day logic
    • Assist in tracking and completion of maintenance and improvement projects
    • Assist with upkeep and service agreements of HVAC, plumbing, electric, security system, elevators, scoreboard, videoboard, sound system, fire sprinkler system, and trash removal
• Merchandise Assistant
  • Qualifications
    • Prior experience in retail or customer service
    • Strong attention to detail and ability to follow procedures
    • Ability to work flexible hours, including evenings, weekends, and holidays
    • Ability to stand for extended periods and perform physical tasks such as stocking and cleaning
    • Proficient in using point of sale systems or a quick learner
    • Excellent communication and interpersonal skills
  • General Responsibilities
    • Pre-game: Arrive 2 hours prior to game time to prepare for retail operations.
    • Store Setup:
      • Backfill inventory and prepare points of sale.
      • Unlock store windows and doors and check drawer banks for change.
      • Ensure store is ready for customer service.
    • Customer Service & Sales:
      • Manage point of sale (POS) system and assist customers with purchases
      • Manage store staff to ensure proper customer service and loss prevention strategies
    • End of Game (Post-game):
      • Return items on concourse to merchandise store
      • Lock store doors and windows and turn off lights.
      • Perform daily drawer count on POS and balance cash.
      • Bring cash to Box Office Manager or Senior Marketing and Gameday Manager for bank deposit.
      • Clean and vacuum the store
    • Inventory Management: Receive and count incoming merchandise and applying SKU stickers as necessary.
    • Stocking: Backfill floor inventory
    • Reporting: Report low-stock or out-of-stock items to the VP of Marketing and Merchandise and/or Senior Marketing and Gameday Manager for reordering.