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System Administrator

Irvington, NY, Durham, NC

Information Technology – “The Enablers and Protectors”

At Attention Arc, we exist to make media matter. As part of our IT & Infrastructure team — the Enablers and Protectors — you ensure the systems that power our agency are secure, reliable, and ready for anything. Your work keeps our teams connected, our data protected, and our technology running smoothly so every other piece of the puzzle can do its best work.

The Systems Administrator plays a critical role in maintaining the backbone of our technology environment. This role combines infrastructure management, security stewardship, and thoughtful support to ensure our platforms are stable, scalable, and optimized for collaboration. You’ll help strengthen how our agency works by bringing curiosity, precision, and accountability to every system you manage.

WHAT YOU’LL DO

As a Systems Administrator, you help keep the engine of the agency running. You maintain and improve the infrastructure that enables teams across Attention Arc to collaborate, innovate, and deliver impactful work.

Key responsibilities include:

Infrastructure Management

  • Install, configure, and maintain servers, operating systems, and enterprise applications.
  • Manage Windows Server environments, Active Directory, and identity access management.
  • Maintain virtualization environments such as VMware or Hyper-V.
  • Support cloud infrastructure and integrations across platforms like Azure, AWS, or Google Cloud.

Network & Systems Reliability

  • Monitor system performance and ensure high availability and reliability across infrastructure.
  • Maintain and support network components including switches, routers, VPNs, and firewalls.
  • Perform routine maintenance including updates, patches, backups, and performance tuning.

Security & Compliance

  • Implement and maintain security protocols including endpoint protection, access policies, and system monitoring.
  • Support cybersecurity best practices and proactively address vulnerabilities.
  • Assist with disaster recovery planning, testing, and system resilience.

Technical Support & Collaboration

  • Troubleshoot hardware, software, and network issues with clarity and urgency.
  • Provide technical support and guidance to internal teams to ensure systems are used effectively.
  • Partner with cross-functional teams to support technical initiatives and new tools across the agency.

Optimization & Documentation

  • Maintain documentation for systems, configurations, and operational procedures.
  • Identify opportunities to improve infrastructure performance, automation, and reliability.
  • Plan, document, and communicate recommended technology improvements.

WHAT YOU’LL BRING

Experience & Education

  • Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
  • 3–5 years of experience in systems administration or infrastructure support roles.

Technical Skills

  • Strong experience with Windows Server environments and Active Directory.
  • Knowledge of networking fundamentals including TCP/IP, DNS, DHCP, and VPN.
  • Experience with virtualization platforms such as VMware or Hyper-V.
  • Familiarity with backup and disaster recovery solutions.
  • Experience with identity and access management tools such as Okta.
  • Experience with endpoint and device management platforms such as JamF or NinjaOne.

Additional Skills (Preferred)

  • Experience with cloud infrastructure platforms (Azure, AWS, or Google Cloud).
  • Experience with remote access platforms such as Citrix.
  • Scripting and automation experience (PowerShell or similar).
  • Experience integrating tools or automating workflows using platforms such as Workato or Monday.com.
  • Understanding of cybersecurity best practices and infrastructure hardening.

Core Capabilities

  • Strong troubleshooting and analytical thinking.
  • Ability to prioritize and manage multiple technical tasks.
  • Clear technical documentation and communication skills.

WHO YOU ARE

You bring both technical expertise and a collaborative mindset to your work.

You embody the spirit of the Arc Code:

  • All In — You take ownership of the systems you manage and follow through with care and accountability.
  • No Sidelines — You collaborate openly, helping teammates solve problems and sharing knowledge freely.
  • Move With Curiosity — You ask questions, explore better solutions, and continuously improve systems and processes.
  • Truth With Heart — You communicate clearly, address issues directly, and support colleagues with empathy and integrity.

You also model the agency’s core competencies:

  • Credibility by strengthening your technical craft and delivering reliable systems.
  • Clarity by simplifying complex technical issues and communicating solutions effectively.
  • Connection by collaborating across teams and building trust through responsiveness and transparency.
  • Care by supporting colleagues and protecting the systems they depend on every day.

WHO WE ARE

Attention Arc is a modern media agency built on a simple belief: we exist to make media matter. Media is too big to take for granted and too powerful to leave to chance. We bring together expertise, creativity, technology, and human attention to turn insight into impact and make every media dollar work smarter.

Our culture is shaped by our values:

All In — we show up with intensity and ownership.
No Sidelines — we collaborate without ego or boundaries.
Move With Curiosity — we ask why, explore boldly, and learn fast.
Truth With Heart — we communicate with honesty and empathy.

We are human-led, AI-accelerated, and purpose-driven. And we’re building a future where our work and culture speak for themselves.

SALARY RANGE

Our estimated range for this role is $95K - $120K

Compensation packages are based on the skill level and experience each candidate brings to their role. There may also be a more senior or junior position available that could be a better fit with your expertise. Each level has its own compensation range.

RIGHT TO WORK IN THE US 

You must be authorized to work in the US for any employer.  At this time, we are not sponsoring or providing assistance with obtaining work authorization.



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