Office Manager

Administration, The Stewards of Flow

We are a 1,000-piece puzzle. Each of us is essential, interconnected, and intentionally designed. Together we create something powerful: media that matters, growth that lasts, and a culture we are proud to build.

As part of our Administration team, The Stewards of Flow, you help create the conditions that allow great work to happen. You keep our people, spaces, and day-to-day operations running with rhythm, clarity, and care, making collaboration feel seamless and intentional every day.

As Office Manager, you are the connective tissue of the office, equal parts organizer, problem-solver, and host. You anticipate needs before they arise, remove friction, and create an environment where employees, clients, and visitors feel welcomed, supported, and set up to do their best work.

WHAT YOU'LL DO

The workplace is more than a location. It's where relationships are built, ideas come to life, and our culture becomes tangible. As Office Manager, you'll ensure our office operates smoothly while creating an environment that is welcoming, organized, engaging, and supportive for employees, clients, and visitors alike. You'll balance operational excellence with hospitality, helping our people feel connected to both the agency and each other.

Key Responsibilities

• Oversee the daily operations of the office, ensuring a clean, organized, safe, and welcoming workplace.
• Welcome employees, candidates, clients, and visitors, serving as a thoughtful ambassador for the Attention Arc experience.
• Manage office vendors, building relationships with property management, facilities partners, office suppliers, maintenance providers, and service vendors.
• Coordinate office maintenance, repairs, equipment needs, and facility improvements to ensure a high-quality workplace.
• Manage office inventory, supplies, kitchen operations, snacks, beverages, and workplace amenities. Order and restock office supplies. 
• Plan and coordinate agency meetings, celebrations, employee events, volunteer activities, and culture-building experiences in partnership with the People & Experience team.
• Support onboarding by preparing workspaces, coordinating office logistics, and helping new employees feel welcomed from day one.
• Assist with office communications, workplace announcements, and employee resources.
• Coordinate conference room scheduling, meeting logistics, catering, and guest hospitality.
• Support hybrid workplace operations, helping ensure employees have the resources and support needed whether working in the office or remotely.
• Manage office budgets, purchasing, invoices, vendor contracts, and expense tracking related to workplace operations.
• Identify opportunities to improve workplace efficiency, employee experience, and operational processes.
• Partner with IT, People & Experience, and department leaders to support office initiatives, employee needs, and business operations.
• Assist with emergency preparedness, workplace safety procedures, and business continuity planning.
• Provide administrative support and executive assistance to senior leaders as needed. 
• Support additional People & Experience initiatives and agency projects as needed.

WHAT YOU'LL BRING

Experience & Technical Expertise

• At least 1 year of experience in Office Management, Workplace Experience, Facilities, Hospitality, Employee Experience, or a related role.
• Experience managing office operations within a professional services, media, technology, or corporate environment is helpful.
• Strong experience coordinating vendors, facilities, workplace services, and office operations.
• Experience planning meetings, events, and employee engagement activities.
• Experience managing office budgets, purchasing, invoices, and vendor relationships.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Proficiency with Microsoft Office, Google Workspace, workplace collaboration tools, and office management software.
• Experience supporting hybrid work environments is preferred.
• Bachelor's degree is preferred but not required. Equivalent professional experience will also be considered.

Capabilities

• Exceptional organizational and time management skills.
• Strong hospitality mindset with a genuine desire to create positive experiences for others.
• Excellent communication and interpersonal skills.
• Highly proactive with strong attention to detail and follow-through.
• Comfortable solving problems independently while knowing when to escalate issues.
• Strong vendor management and relationship-building skills.
• Financially responsible with experience managing budgets and purchasing.
• Adaptable and calm under changing priorities and unexpected situations.
• Naturally collaborative and eager to help wherever needed.

WHO YOU ARE

At Attention Arc, how you work is just as important as what you deliver. Our core competencies define the skills and behaviors that drive strong performance and meaningful impact.

Credibility

You are dependable, proactive, and take pride in creating an environment where people can do their best work. People trust you because you consistently follow through and anticipate needs before they become problems.

Clarity

You communicate clearly, stay organized, and create systems that help work flow smoothly. You simplify logistics, solve problems efficiently, and help others stay informed.

Connection

You build relationships throughout the agency and create opportunities for people to connect. Whether welcoming a visitor, planning an event, or supporting a teammate, you make people feel valued and included.

Care

You genuinely care about the employee experience. You notice the details that make people feel supported, respected, and comfortable, and you approach every interaction with professionalism, kindness, and integrity.

Culture & Character

You help bring our culture to life every day. You take ownership, contribute wherever needed, embrace collaboration, and create moments that strengthen our community and make Attention Arc a place where people enjoy coming to work.

WHO WE ARE

We're a media agency built for brands that value intention. At Attention Arc, we combine deliberate media craft with technology designed to amplify it. We build trusted partnerships so every decision stays aligned with what matters most. Media doesn't fail because of technology. It fails when intention is missing.

That's why we exist.

To restore intention to media.

At 160 people across four offices in Phoenix, Durham, Irvington, and New York City, we occupy a deliberate sweet spot: big enough to handle major brands and complex business, nimble enough to actually move, make decisions, and drive impact. No unnecessary layers. No slow-moving bureaucracy. Just sharp thinking, fast execution, and technology that helps people do their best work.

Our culture is shaped by our values:

• All In: We show up with intensity and ownership.
• No Sidelines: We collaborate without ego or boundaries.
• Move With Curiosity: We ask why, explore boldly, and learn fast.
• Truth With Heart: We communicate with honesty and empathy.

OUR COMMITMENT TO INCLUSION

At Attention Arc, we believe people do their best work when they feel they belong. Inclusion isn't just about representation. It's about creating an environment where people feel seen, supported, and comfortable showing up as themselves.

We value different lived experiences and perspectives and actively create space for those voices to shape our work. We're committed to building an agency where everyone has a genuine seat at the table and is trusted to contribute, fostering collaboration, encouraging curiosity, and creating opportunities for people to take ownership and make an impact.

Because when people feel heard, respected, and confident to step forward, we all move forward together.

WHAT WE OFFER

Compensation: The estimated salary range for this role is $50,000 to $55,000. Compensation packages are based on the skill level and experience each candidate brings to the role.

We are committed to rewarding our people fairly and supporting their growth with intention. Our salaries are competitive, thoughtfully benchmarked, and designed to ensure equity across roles, experience, and impact. Growth at Attention Arc isn't tied to a calendar. It's driven by performance, progress, and potential.

Our benefits include:

• Flexible Paid Time Off
• Comprehensive Medical, Dental, and Vision plans
• Competitive Parental Leave
• Hybrid work model with in-office collaboration
• Mental health support
• Annual agency contribution to 401(k)
• Flexible Spending Accounts
• Commuter benefits and corporate discounts
• Carrot Fertility and family-building support
• Employee Assistance Program
• Casual work environment, team building, and other social events

LOCATION

We operate on a hybrid, in-office model designed to foster collaboration, mentorship, and hands-on learning. Employees are expected to work from the office three days per week (Tuesday, Wednesday, and Thursday) to fully experience the energy of our teams and build meaningful connections.

Candidates must reside in and be able to commute to one of our office locations:

• Irvington, New York

RIGHT TO WORK IN THE UNITED STATES

Applicants must be authorized to work in the United States for any employer. At this time, we are not sponsoring or providing assistance with obtaining work authorization.