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Group Product Manager, Shopper Management

United States
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
 
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
 
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!

About the Role

We are seeking a Group Product Manager to lead Attentive’s Shopper Management pillar — the foundation that powers how our platform understands and activates customer data at scale. This team owns the unified shopper profile, identity resolution, and shopper targeting capabilities that enable brands to deliver personalized experiences across channels. Shopper Management is one of Attentive’s most critical data and growth engines, underpinning segmentation, personalization, reporting, AI-driven insights, and cross-channel orchestration.

As Group Product Manager, you will define and drive the strategy for this foundational pillar while leading a team of four Product Managers. You’ll partner closely with Engineering, Data, Design, GTM, and Executive stakeholders to shape the future of customer intelligence for thousands of leading brands.

What You’ll Accomplish

  • Define and evangelize the long-term vision for shopper data, identity resolution, and targeting across the platform.
  • Manage, mentor, and grow a team of four Product Managers, ensuring strong execution and clear ownership across domains.
  • Drive innovation in customer data modeling, real-time updates, and scalable architecture to power personalization.
  • Evolve deterministic and probabilistic identity capabilities to create accurate, privacy-conscious shopper profiles.
  • Drive Cross-Functional Alignment: Partner with Engineering, Data Science, Design, Marketing, Sales, and Customer Success to align roadmap with customer and business needs.
  • Measure Impact: Define success metrics and ensure data-driven prioritization to maximize growth and retention outcomes.

Your Expertise

  • 8+ years of product management experience, including at least 3 years of experience building and managing PM teams
  • Proven success owning complex, platform-level or data-intensive products.
  • Strong understanding of customer data platforms (CDPs), identity resolution, segmentation, or marketing technology ecosystems.
  • Experience working with large-scale data systems, real-time processing, and leveraging data for personalization
  • Exceptional stakeholder management and communication skills.

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

  • The US base salary range for this full-time position is $241,000 - $302,000 annually + equity + benefits
  • Our salary ranges are determined by role, level and location

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Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
 
Learn more about AWAKE, Attentive’s collective of employee resource groups.
 
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
 
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know. 

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U.S. Equal Employment Opportunity information (Completion is voluntary and will not subject you to adverse treatment)

Our company values diversity. To ensure that we comply with reporting requirements and to learn more about how we can increase diversity in our candidate pool, we invite you to voluntarily provide demographic information in a confidential survey at the end of this application. Providing this information is optional. It will not be accessible or used in the hiring process, and has no effect on your opportunity for employment.

 

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