New

Payroll & Leave Specialist

Austin, TX

 

About us

At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

Win as One. Delight Customers. Deliver Great Outcomes. 

About the role

Title: Payroll & Leave Specialist 

Location: Hybrid; Austin, TX

Travel Requirements: No Travel Required

About the team

The Payroll Team & Benefits Team at Auctane is a collaborative and detail-oriented group dedicated to delivering accurate, timely, and compliant payroll services, 401 K benefits and leave administration. We’re committed to supporting our employees through seamless pay experiences, clear communication, and efficient processes that reflect our company’s values. Our goal is to provide excellent service while continuously improving the way we operate.            

What will you be doing?

Payroll Processing & Maintenance

  • Process biweekly payroll for hourly and salaried employees using ADP Workforce Now.
  • Audit and reconcile timecards, resolve missing punches and overtime discrepancies.
  • Maintain accurate employee data, including new hires, terminations, and pay changes.
  • Process garnishments and benefit-related deductions.
  • Perform payroll reconciliations.
  • Respond to employee questions regarding payroll and deductions.

 Time & Attendance

  • Manage ADP time and attendance setup (schedules, pay rules, timecard approvals).
  • Support employees and managers with time entry and corrections.
  • Open and close pay periods and maintain timekeeping accuracy.

Leave of Absence Administration

  • Correspond with employees and their managers on all leave of absence, FMLA, and ADA request. 
  • Liaise with New York Life our outsourced Leave and STD provider to provide timely and accurate service to Auctane employees. 
  • Ensure correct pay and timecard coding for employees on leave.
  • Assist with return-to-work processes and related payroll adjustments.

Reporting & Compliance

  • Stay current on federal, state, and local payroll laws.
  • Support tax reconciliations and year-end processes, including W-2 reviews.
  • Generate and distribute standard and ad-hoc reports.
  • Maintain documentation for audit readiness and compliance.

Cross-functional Collaboration

  • Serve as the payroll point of contact for HR, Finance, and Accounting.
  • Recommend process improvements and participate in payroll-related projects.
  • Provide backup support to the Senior Manager, Payroll

What are we looking for?

  • 5+ years of full-cycle multi-state U.S. payroll experience.
  • Strong working knowledge of ADP Workforce Now (payroll and time & attendance).
  • Experience administering or supporting employee leaves.
  • Advanced Excel skills (vlookups, pivot tables, formulas).
  • Excellent attention to detail and problem-solving abilities.
  • Strong customer service and communication skills.
  • Ability to manage competing priorities in a fast-paced environment.

What will make you stand out?

  • Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC)
  • Deep knowledge of ADP Workforce Now, including reporting, time & attendance, and configuration
  • Proven track record of independently managing full-cycle payroll with minimal supervision
  • Experience administering or coordinating leaves of absence, including FMLA and state-specific programs
  • Strong understanding of payroll compliance across multiple states
  • Advanced Excel skills (e.g., complex formulas, pivot tables, VLOOKUP/XLOOKUP)
  • Ability to troubleshoot and resolve payroll and system issues efficiently
  • Strong sense of ownership, accountability, and a continuous improvement mindset
  • Exceptional attention to detail and organizational skills
  • Excellent communication and customer service skills, especially when supporting employees and collaborating with cross-functional teams

The Tech

  • ADP Workforce Now
  • Microsoft Excel
  • Google Workspace
  • Celergo (a plus)
  • CloudPay (a plus)

What do we offer?

  • 🏠 We are a hybrid company. All team members at Auctane in Austin come into the office Tuesdays, Wednesdays and Thursdays.
  • 🛬Take the reins of your time off with our Flex Time Off policy – because work-life balance should always be in your hands!
  • 🌅 We offer 12 paid holidays for all of our US employees!
  • 💰401k employer matching program – because your future deserves a friendly boost!
  • ⭐️We conduct annual merit reviews to recognize and reward your hard work and achievements.
  • 🏟️ Company events, we work hard, play hard! We do our best every day, even at our regular team-building events.
  • 🏢 Attractive office space in the heart of central Austin, Texas (free drinks, snacks…).
  • 🍽Indulge in weekly catered lunches at our office – a delicious perk to fuel your work.
  • 🏐 Health and Wellness: The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans. 
  • 🏋🏾‍♀️Fitness center in the office with Tonal Mirrors, Pelotons, free weights, etc.
  • 🧠Employee Assistance Program. We offer up to 8 free mental health sessions. 
  • 💪🏽We offer gym discounts to help you stay fit and healthy!
  • 📚We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way. 
  • 🔗 Employee Referral Program! We reward employees helping us find top talent!
  • 💜 An inclusive, casual and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive.

Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)

  • Sit for prolonged periods of time
  • Utilize wrist and hands for a prolonged period of time
  • Walk short distances
  • Stand for short periods
  • Speaking and conversing with others
  • Lift up to 25lbs without assistance up to chest height

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