Senior Video Content Manager

Austin, TX

 

About us

At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

Win as One. Delight Customers. Deliver Great Outcomes. 

About the role

At Auctane, our Brand Marketing team brings our brand to life—through creative, content, campaigns, and experiences that build a connection with our audience and move them to action. We’re looking for a Sr. Video Content Manager to help fuel business growth through high-impact video that connects emotionally with our audience and delivers results.

The ideal candidate has extensive experience directing, shooting, producing and editing a variety of content across short, mid, and long-form video needs. You’ll manage all aspects of the production lifecycle, from concept development through final delivery, while collaborating with peers and stakeholders to ensure alignment with organizational goals and exceptional quality standards.

This position is hybrid (3 days per week in office) and is located in Austin, Texas.

Travel Requirements: Up to 10% travel required.

What will you be doing?

Full Cycle Video & Audio Production

  • Independently own and manage end-to-end video production — from ideation and storyboarding to shooting, editing, and final delivery.

  • Serve as the lead on all live-action and in-studio productions, directing talent, setting up multi-camera shoots, and managing lighting, audio, and livestreaming setups.

  • Supervise post-production workflows, including editing, sound design, color correction, and VO production, ensuring quality and consistency across all content.

  • Lead all on-site production logistics—including equipment planning, travel coordination, and shoot setup—often working solo while collaborating remotely with stakeholders.

  • Own all audio production needs, recording and editing voiceovers for a wide range of video content.

  • Independently manage all aspects of sound production—ensuring clean, consistent quality through editing, leveling, noise reduction, VO syncing, and seamless integration.
  • Creates and maintains comprehensive production documentation, including shot lists, storyboards, and technical specifications, ensuring seamless execution of complex video projects.

  • Lead company photography efforts for events and internal initiatives—often managing shoots solo, delivering edited and retouched assets under tight timelines.

 

Creative Strategy & Brand Storytelling

  • Proactively pitch and lead creative video concepts that elevate the brand and connect with audiences, including but not limited to executive messaging, customer stories, explainers, GTM and campaign hype videos and motion graphics.

  • Drive innovation in visual storytelling by incorporating motion graphics and design systems using tools like Figma, Premiere Pro, After Effects, and other creative software.

  • Establishes and enforces technical and creative standards for video content, ensuring consistency across all corporate communications while adapting to various platforms and audience needs.

 

Technology & Equipment Oversight:

  • Manage and maintain the full suite of video equipment and production spaces, including studio setup, relocation planning, and creative set design.

  • Leverage AI and other industry-leading technologies and methodologies, and continuously evaluate and implement emerging trends to enhance production capabilities and efficiency.

 

Cross-functional & External Collaboration:

  • Deliver visible, high-priority projects on tight turnarounds, including executive-level communications for the CEO and C-suite.

  • Work with freelancers, agencies, and cross-functional teams to ensure alignment on creative vision, brand guidelines, and storytelling goals.

  • Builds and maintains relationships with external vendors, freelancers, and industry partners to ensure access to specialized equipment and expertise when needed.

What are we looking for?

  • A seasoned video professional with 5+ years of experience in hands-on production, post-production, and creative development across multiple formats and channels.
  • A high-level individual contributor who operates with autonomy, professionalism, and calm—even in fast-paced or high-stakes environments.
  • A creative storyteller who can confidently pitch ideas to cross-functional partners and lead the execution of compelling brand narratives.
  • Technically skilled across all aspects of video production: shooting, lighting, audio, editing, live streaming, and motion graphics.
  • Proficient in Adobe Creative Suite (Premiere Pro, After Effects, Photoshop) and Figma, with experience in Wistia, Vimeo, livestreaming gear, and various audio tools.
  • Trusted by leadership to deliver critical messaging with care and polish—especially when representing the voice of the CEO or executive team.
  • Resourceful and proactive, able to manage multiple projects independently while collaborating effectively with cross-functional partners.
  • Highly organized and detail-oriented, with a deep understanding of video workflows, asset management, and content versioning.
  • Continuously evolving and expanding your creative toolset—seeking new ways to push boundaries in storytelling and design.
  • A portfolio that demonstrates excellence across a range of video styles, formats, and creative executions.

What do we offer?

  • 🏠 We are a hybrid company. All team members at Auctane in Austin come into the office Tuesdays, Wednesdays and Thursdays.
  • 🛬Take the reins of your time off with our Flex Time Off policy – because work-life balance should always be in your hands!
  • 🌅 We offer 12 paid holidays for all of our US employees!
  • 💰401k employer matching program – because your future deserves a friendly boost!
  • ⭐️We conduct annual merit reviews to recognize and reward your hard work and achievements.
  • 🏟️ Company events, we work hard, play hard! We do our best every day, even at our regular team-building events.
  • 🏢 Attractive office space in the heart of central Austin, Texas (free drinks, snacks…).
  • 🍽Indulge in weekly catered lunches at our office – a delicious perk to fuel your work.
  • 🏐 Health and Wellness: The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans. 
  • 🏋🏾‍♀️Fitness center in the office with Tonal Mirrors, Pelotons, free weights, etc.
  • 🧠Employee Assistance Program. We offer up to 8 free mental health sessions. 
  • 💪🏽We offer gym discounts to help you stay fit and healthy!
  • 📚We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way. 
  • 🔗 Employee Referral Program! We reward employees helping us find top talent!
  • 💜 An inclusive, casual and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive.

Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)

  • Sit for prolonged periods of time
  • Utilize wrist and hands for a prolonged period of time
  • Walk short distances
  • Stand for short periods
  • Speaking and conversing with others
  • Lift up to 25lbs without assistance up to chest height

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