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Fraud Data Analyst

Palo Alto, California, United States

About Augment Code

The best software comes from Augmenting developers, not replacing them. We’re bringing joy back to software engineering and keeping developers in flow by building the best Developer AI, with deep contextual awareness of a company’s codebase.

About the role

We're looking for a Fraud Data Analyst to join our Fraud team. In this role, you'll transform our data into strategic insights that drive fraud and abuse prevention policies. With an analytical mindset, you'll build powerful dashboards and metrics frameworks to investigate the constantly evolving fraud patterns.

You'll own our metrics architecture, produce in-depth analyses, and find innovative ways to communicate insights to stakeholders across the organization. You'll have the unique opportunity to collaborate with our AI researchers, software engineers, support team, and leadership to translate complex data into compelling narratives that guide policies and onboarding experience for users.

Key Responsibilities

Fraud Analytics

  • Develop comprehensive analytics strategies to extract meaningful insights from user data
  • Define, implement, and maintain key product metrics that accurately measure false positives, trends in patterns of fraud, user behavior changes etc.
  • Conduct in-depth analysis of user journeys, identifying friction points and opportunities to strike the balance between user friction to prevent fraud vs. maintaining a healthy growth rate
  • Analyze A/B tests to measure the impact of product/policy changes and guide fraud detection methodologies
  • Monitor social forums like telegram, signal etc. to proactively discover emerging fraud patterns on SaaS platforms
  • Develop a detailed funnel analysis to understand the optimal checks and balances to add at each step of the user journey

Technical Implementation

  • Build and optimize data models using dbt and BigQuery to ensure efficient and reliable data processing
  • Design interactive Hex dashboards that visualize both product and marketing performance
  • Ensure proper event tracking and data collection across the user journey
  • Maintain data quality standards and governance practices including validating curated data, benchmarking 3p signals, following GDPR requirements etc.

Cross-functional Impact

  • Partner closely with fraud and support teams to communicate data trends
  • Democratize data access through self-service analytics tools and documentation

Qualifications

  • 2-4 years of experience in fraud/risk analytics or data science roles
  • Strong proficiency in SQL for complex data analysis
  • Experience with data visualization tools (preferably Hex)
  • Understanding of both fraud and growth metrics related to SaaS platforms
  • Ability to translate business questions into analytical frameworks
  • Experience with dbt and BigQuery preferred
  • Familiarity with the developer tools space a plus

The Intangibles We Value

  • Low ego and a huge dose of GSD (Get Stuff Done)
  • Genuine curiosity about emerging technologies and developer trends
  • Strategic thinking combined with execution excellence
  • Creative problem-solving approach
  • Data-driven mindset for measuring and improving performance

Employee Benefits:

  • Flexible work hours
  • Competitive salary & Equity
  • Tools Stipend
  • Health, Dental, Vision and Life Insurance
  • Short Term and Long Term Disability
  • Unlimited Paid Time Off + Holidays. We focus on trust and ownership, not time in the chair
  • Numerous company social events

We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact your recruiter.

Augment Code is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Augment Code's Applicant Privacy Policy.

Pay Transparency Notice: The actual base salary within the stated range will be based on a combination of factors such as an individual's skills, experience level, educational background, and other relevant job-related considerations. 

Annual Base Salary Range

$225,000 - $300,000 USD

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