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Coordinator, Front Desk

New York, New York

Who We Are

Authentic is a unified platform that integrates M&A, brand strategy, creativity and digital innovation to unlock the power of its global Lifestyle and Entertainment portfolio. As the world’s largest sports and entertainment licensing company, Authentic connects strong brands with best-in-class partners to optimize long-term value in the marketplace. Its brands generate more than $32 billion in global annual retail sales and have an expansive retail footprint in more than 150 countries, including 13,000-plus freestanding stores and shop-in-shops and 400,000 points of sale. Authentic transforms brands by delivering powerful storytelling, compelling content, innovative business models and immersive experiences. It creates original marketing strategies to drive the success of its brands across all consumer touchpoints, platforms and emerging media

 Why Authentic

 You’ll be able to access the resources and scale, while leveraging innovative technology and nimble environment. What we’re saying is, this isn’t your average day job. If you’re hungry to drive ideas into action and own your career, let’s chat. Our team is rapidly innovating to evolve and define the future of our brands. With the help of some of the brightest minds in retail, marketing, licensing, legal and more, we are building the intersection of digital and experiential marketing to help achieve that mission. We reimagine, evolve and transform brands! At Authentic, we foster an inclusive workplace where diversity of thought and expertise drive competitive advantage. Our global teams are built by go-getters who contribute unique perspectives and push the boundaries of creativity and innovation. Headquartered in New York City, Authentic has offices in major metropolitan cities including Los Angeles and Miami, as well as Toronto, Mexico City, London, and Shanghai.

What You’ll Do 

The Front Desk Coordinator will be responsible for many different tasks related to the operations of Authentic business. They will field calls and maintain calendars. Additionally, this individual will organize reports and documents to ensure ease of access. You will take ownership and responsibility of administrative tasks and act independently. You will communicate and partner with all levels of internal management and staff, as well as our outside business partners.

 

What you’ll be working on

  • Greet guests & notify employees when their guests arrive
  • Check in guests via visitor system (Authentic guest registration)
  • Add guests into iVisitor as needed (building system)
  • Answer main line phone, respond to or forward calls to necessary employees
  • Assist employees to book showrooms for meetings
  • Correspond with building maintenance / management for work orders
  • Sign for packages, create labels for packages using Fedex system
  • Collect shipping approval forms and coordinate with AP on bill reconciliation
  • Coordinate pickups with messenger service and review billing
  • Monthly American Express card reconciliation
  • Assist operations team in setting up events
  • Correspond with 3rdparty vendors for on-site visits, printer issues, etc.
  • Ensure reception area is tidy and presentable
  • Run errands as necessary (minimal – on occasion will need to make a trip to the post office or pick something up) 
  • Back up for Operations Coordinator as needed (mail, stocking pantries with snacks and supplies, etc.)

 

Must Haves: 

  • Must have prior experience as a receptionist, office coordinator 
  • Pleasant personality, sense of humor & professional appearance
  • Ability to operate effectively & efficiently in a fast-paced environment
  • Must exhibit excellent attention to detail and good organizational skills
  • Must have a working knowledge of Mac computers, MS Office. (Word, Excel, Outlook, etc.)
  • Must be energetic, highly motivated and able to multi-task 
  • Must take ownership of tasks and be able to follow through independently
  • Excellent written, interpersonal and communication skills – the person in this position will be communicating with all employees and guests  
  • Ability to maintain an open dialogue with supervisors in order to meet office needs efficiently

Primary Location Hourly Range:

 $25.00 - $30.00

Authentic is an equal-opportunity employer and we value and embrace the diversity and inclusion of all Team Members. We do not discriminate on the basis of gender, gender identity, sexual orientation, race, national origin, disability, age, marital status, protected veteran status, or other legally protected status.

For individuals with disabilities or religious obligations who would like to request an accommodation, please contact talent@authentic.com

To access Authentic' s Privacy Policy, which contains information regarding data collected from job applicants and how we use it, please click here:

https://www.authentic.com/privacy-policy

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