Back to jobs
New

Quality Assurance Analyst

Indianapolis, IN (Preferred) or United States-Remote

Who is Authenticx?

Authenticx is on a mission to help humans understand humans. Our software platform is the new standard for humanizing customer interaction data at scale. We do this by channeling our passion and talent into helping health care leaders listen to their conversational data in a way that delivers value to the enterprise.

What do we offer our team members?

  • A culture based on our core values of Authenticity, Courage and Having Fun
  • A collaborative environment that supports your personal and professional development
  • Remote/virtual working flexibility
  • Free health insurance options
  • Comprehensive benefits - medical, vision, dental, life, and disability insurance
  • HSA and FSA plans
  • 401(K)
  • Unlimited vacation time
  • Generous paid holidays, sick leave, and parental leave
  • Perks at Work membership for discounts on shopping, travel and much more

Position Summary 

As a Quality Assurance Analyst at Authenticx, you will be responsible for the following :  

  • Conducting manual and maintaining automated software tests for new features within the Authenticx Web Application, Authenticx API, and Authenticx Data Pipeline.
  • Performing various types of testing including functional, system, integration, regression and exploratory testing.
  • Identifying, documenting, and tracking bugs/defects throughout the software development lifecycle in JIRA.
  • Understanding and testing for acceptance criteria as defined.
  • Communicating Quality findings to the Product and Engineering Teams.

Success in this position will be measured by:  

  • Maintaining a proactive approach to learning, utilizing new technologies and proposing ideas and improvements to products and process.
  • Successfully handling multiple, concurrent testing projects.
  • Collaborating with software engineers to gain a better understanding of the overall technical architecture and how each feature is implemented. 

Additional Information

The requirements listed below are representative of the knowledge, skill, and/or ability required by an individual to meet the qualifications for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Key Skills

  • Detail-Oriented: You are curious and passionate to understand root causes that lie within data and systems
  • Precise: You are extremely meticulous and strive to know the reasons that we do things the way we do 
  • A Critical Thinker: Develop a healthy skepticism toward any information presented as fact 
  • Efficient : You are a self-motivated individual with great time management skills

Minimum Requirements 

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 2+ years of relevant experience in previous QA roles or software development environment.
  • Ability to design and develop automated test scripts for business and technical use cases.  
  • Ability to propose, develop, and implement novel testing techniques or technologies.  

Preferred Qualifications

  • Experience with issue-tracking tools (ex. JIRA) 
  • Experience with Postman
  • Experience with SQA automation and load testing tools (ex. Playwright) 
  • Experience with cross-team collaboration
  • Experience in the Healthcare or Call Center field

Additional Information

  • This is a hybrid or virtual position.
  • Local team members come into the office approximately 1-2x per week. This is flexible.
  • Remote team members come to the office approximately 2-4x per year, based on training, corporate events, or other business needs. 
  • We prefer candidates who live in Indiana or surrounding states but welcome candidates from other regions.
  • You must reside in the USA and be authorized to legally work in the USA without requiring employment visa sponsorship, now or in the future. 
  • #LI-REMOTE

 

Create a Job Alert

Interested in building your career at Authenticx? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Phone
Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf


Education

Select...
Select...
Select...

If you have a website showcasing your work you can share it here.  

Select...

Work Authorization 

Select...
Select...

Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Z- Outside the United States

Select...

What is the highest level of education that you have completed. 

Select...

Please let us know the amount of prior experience you have working for a startup company.  

Please share your expected salary range below. This information helps ensure that we engage you regarding opportunities that align with your expectations and make the best use of your time. 

Let us know if you were referred by a current employee! 


U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Authenticx’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.