Job Application for Sr. Quality Automation Engineer at Authenticx

New

Senior Quality Automation Engineer

About Authenticx
Authenticx is a fast-growing, venture-backed, enterprise AI company transforming healthcare through conversation intelligence. We help healthcare organizations uncover insights hidden in millions of customer interactions to improve patient, member, and business outcomes.

Role Summary
The Senior Quality Automation Engineer is a hands-on role responsible for designing, building, maintaining, and integrating automated tests across Authenticx's healthcare conversation intelligence platform. You will translate customer workflows, product requirements, user personas, and healthcare realities into automated coverage that protects the experiences that matter most. You will own automation for critical product areas and prioritize coverage based on customer impact, product risk, release frequency, and business value.
You will partner with Product, Engineering, Data Science, Implementation, and Customer teams to improve product quality, testability, and release confidence. We are looking for someone who brings strong technical judgment, product sense, curiosity, and ownership to quality engineering in a fast-paced startup environment.

What You'll Do
Build Automation Around Real Customer Use Cases
• Learn how Authenticx customers use the platform across healthcare quality, coaching, compliance, operations, analytics, and customer experience workflows.
• Translate workflows, acceptance criteria, production issues, and known risk areas into meaningful automated test scenarios.
• Determine what should be automated, which testing layer is most appropriate, and the level of coverage needed.
• Balance UI, API, integration, and data-level testing to create reliable and maintainable coverage.

Build and Maintain Automated Coverage
• Design, write, maintain, and troubleshoot automated tests for UI workflows, APIs, backend services, data pipelines, integrations, reporting, and AI-powered features.
• Build and maintain smoke, regression, acceptance, integration, and end-to-end test suites.
• Use Playwright to automate critical user journeys and product workflows.
• Use Bruno/Postman to validate APIs, payloads, integrations, authentication, error handling, and backend behavior.
• Use SQL to validate data accuracy, workflow integrity, processing outcomes, reporting outputs, and customer-facing analytics.
• Build reusable automation utilities, fixtures, helpers, and test data patterns.
• Integrate automated tests into CI/CD pipelines to provide earlier and more reliable quality signals.
• Investigate flaky tests, environmental issues, timing problems, and test-data failures, and distinguish them from true product defects.
• Identify high-risk coverage gaps and build automation to address them.

Partner Cross-Functionally to Improve Quality
• Work with Product, Engineering, Data Science, Implementation, and Customer teams to understand requirements, risks, and real-world usage.
• Partner with developers to improve testability, observability, logging, test data setup, and API contracts.
• Use logs, monitoring tools, database queries, API responses, and product data to investigate failures and validate system behavior.
• Communicate defects, automation gaps, and release risks clearly.
• Share automation patterns and testing practices that strengthen the broader quality engineering discipline.

Validate AI-Powered Product Experiences
• Build automated validation for classifications, model outputs, prompt and configuration changes, structured responses, extraction workflows, and downstream behavior.
• Develop repeatable test scenarios for deterministic and semi-deterministic AI behaviors.
• Validate expected outputs, required fields, edge cases, failure conditions, and downstream workflow impacts.
• Use representative test data and known expected outcomes to detect regressions.
• Partner with Data Science and Engineering to improve the testability and regression coverage of AI-powered features.

Required Qualifications
• 5+ years in test automation, SDET, or software engineering, with hands on ownership of automated suites
• Production level coding in at least one of TypeScript, JavaScript, C#, or Python
• Playwright or equivalent modern UI automation on complex web applications
• REST API testing (Bruno, Postman, or code based), covering authentication, payload validation, and error handling
• SQL proficiency to validate data integrity and processing outcomes
• CI/CD integration, including failure triage, flaky test diagnosis, and test data management
• Ability to assess product risk and choose the right test layer (UI, API, or data) without having every case defined for you
• Experience validating asynchronous, multi service workflows

Preferred Qualifications
• C#/.NET, PostgreSQL, and Azure
• Experience testing LLM or ML features using representative datasets, expected outcomes, and threshold based regression checks
• Ingestion pipelines, event driven systems, and third party integrations
• Healthcare, contact center, or regulated environment experience
• AI assisted development tools for test creation and debugging

Create a Job Alert

Interested in building your career at Authenticx? Get future opportunities sent straight to your email.

First Name

Last Name

Preferred First Name

Country

Phone

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

School

Select...

Degree

Select...

Discipline

Select...

Start date year

End date year

LinkedIn Profile

Website

If you have a website showcasing your work you can share it here.

Read Carefully: Are you authorized to work in the United States, now and in the future, WITHOUT requirement of employment sponsorship/visa (e.g. H1B)?

Select...

Work Authorization

What is your current U.S. work authorization status?

Select...

In which State do you currently reside?

Select...

Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Z- Outside the United States

What is the highest level of education that you have completed?

Select...

What is the highest level of education that you have completed.

How many years of experience do you have working for a startup company?

Select...

Please let us know the amount of prior experience you have working for a startup company.

What is your minimum annual salary expectation?

Please share your expected salary range below. This information helps ensure that we engage you regarding opportunities that align with your expectations and make the best use of your time.

If you were referred by an Authenticx employee, please include their full name below. If not, please enter "N/A".

Let us know if you were referred by a current employee!

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.

How would you describe your gender identity?

Select...

How would you describe your racial/ethnic background?

Select...

How would you describe your sexual orientation?

Select...

Do you identify as transgender?

Select...

Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning?

Select...

Are you a veteran or active member of the United States Armed Forces?

Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Authenticx’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Gender

Select...

Are you Hispanic/Latino?

Select...

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status

Select...

Sr. Quality Automation Engineer

Apply for this job

U.S. Standard Demographic Questions

Voluntary Self-Identification