Back to jobs
New

Manager, Primary Care Engagement

Remote

Manager, Primary Care Engagement

A TEAM OF DIFFERENCE MAKERS:

At Author Health, we are dedicated to a field-based, home-based care model, ensuring we meet our members right where they are, in their homes, and their communities. We are seeking professionals who are willing to go the extra mile to connect with our members in a high-tech environment where we are there at all times assisting the members. We value non-judgmental, respectful, and empathetic interactions, aiming to meet the unique needs of each member. Immerse yourself in the realm of specialized care at Author Health. Our primary mission is to deliver outstanding care for seniors battling with serious mental illnesses (SMIs) and substance use disorders (SUDs). We are committed to making a significant impact in the lives of our most vulnerable population. With our advanced technology, our members can enjoy a stress-free experience as we provide all the necessary services. Join us in our mission to revolutionize healthcare.

As a Manager, Primary Care Engagement, you’ll play a critical role in expanding our footprint in the Florida market by developing and deepening partnerships with primary care groups, providers, and community organizations. This is a field-based role focused on engaging primary care practices, increasing provider referrals, and driving patient enrollment in our behavioral health services.

You’ll act as the face of our organization in the market, building relationships with physicians, clinic administrators, and community stakeholders to ensure that our solutions are effectively integrated into care workflows. You’ll also support implementation efforts and provide ongoing training to providers and staff to maximize patient engagement.

If you thrive in a fast-moving, growth-focused role, enjoy meeting new people, and can translate the value of behavioral health care into strong partnerships, this role is for you.

 

WHAT IS YOUR SUPERPOWER?

  • Sales & Growth

    • Own and execute a growth strategy within your assigned market, building a pipeline of engaged primary care practices and increasing provider participation.
    • Meet with PCPs, clinic administrators, and referral coordinators to educate them on our behavioral health services, remove adoption barriers, and drive patient referrals.
    • Develop tailored engagement plans for high-priority practices, ensuring consistent follow-up and relationship-building to support long-term partnerships.
    • Achieve growth and engagement targets, including increasing provider referrals, onboarding new clinics, and expanding our presence in key regions.

    Partnership & Implementation

    • Lead market implementation efforts for new partnerships, managing workstreams related to provider onboarding, training, and workflow integration.
    • Serve as the primary point of contact for assigned clinics, maintaining regular check-ins and troubleshooting any operational challenges to ensure seamless collaboration.
    • Develop and deliver training sessions and presentations for a variety of clinical and administrative audiences.
    • Identify opportunities for process improvements to enhance the provider experience and increase patient access to behavioral health services.

    Market Expertise & Collaboration

    • Serve as the subject matter expert for your market, providing insights on local healthcare dynamics, competitive landscape, and referral trends.
    • Collaborate cross-functionally with internal teams, including Growth, Enrollment, and Operations, to refine market strategies and support overall company expansion.
    • Bring creative solutions to the table when challenges arise—we’re a startup, after all!

What You’ll Bring

We’re looking for someone who is ready to dive in, get out in the field, and make things happen.

Qualifications

  • Bachelor’s degree (Public Health, Social Work, Business, Marketing, or related degree preferred)
  • 3-5 years of experience in healthcare (behavioral health or primary care experience is a bonus!).
  • Additional experience in sales, healthcare sales, customer success, customer experience, or project management
  • Bilingual (Spanish-English) or (Haitian Creole-English) strongly preferred
  • Excellent communication and interpersonal skills
  • Ability to rapidly learn and adapt to different environments
  • Proficiency with Google Slides, Sheets, Docs required

Additional Skills and Attributes

      • Sales & Relationship-Building Experience – Proven ability to engage healthcare providers, influence decision-making, and drive adoption of new services. Experience in healthcare sales, customer success, or account management is a strong plus.
      • Communication & Persuasion Skills – Ability to effectively tailor messaging for different audiences, from frontline clinic staff to executive leaders.
      • Project Management Ability – Strong organizational skills to manage multiple workstreams, prioritize tasks, and drive partnerships forward.
      • Market Knowledge – Understanding of the Florida primary care landscape, including referral workflows, provider needs, and healthcare market dynamics.
      • Entrepreneurial Mindset – Comfortable working in a startup environment, adapting to shifting priorities, and taking initiative to solve problems creatively.
      • Willingness to Travel – This is a field-based role with regular local travel (up to 100 miles round trip daily) and periodic travel to other Florida locations every 2-3 weeks.

  WHAT WE OFFER:

  • Retirement savings plan (401k) Plan up to 3.5% company match 
  • Low cost benefits package for employee and dependents ( medical/ dental/ vision/ STD/ Life Insurance)
  • Paid vacation
  • Paid sick leave
  • 9 paid holidays throughout the year with (2) additional flex holidays .. 11 in total! 
  • Performance-based bonuses
  • and more!

NEXT STEPS:

  • Submit an application
  • Upload an updated resume
  • Share LinkedIn profile and/or cover letter

Author Health LLC is committed to a diverse and inclusive workplace. It is the company’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. The company’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or a reasonable accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance and no applicant will be penalized as a result of such a request. In accordance with applicable legal requirements such as the San Francisco Fair Chance Ordinance Author Health will consider for employment qualified applicants with arrest and conviction records.



Salary range for this opening

Pay Ranges

$75,000 - $85,000 USD

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Author Health’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.