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Financial Aid Associate

Philadelphia, PA

Training Tomorrow's Technicians to Become Skilled, Employable and Essential. 

About Us  - Big Changes, Better Benefits - Join us today!  

The Aviation Institute of Maintenance (AIM), established in 1969, is a premier institution dedicated to advancing the field of aviation maintenance through exceptional education and training. With 15 campuses nationwide, AIM is a cornerstone in the aviation industry, accounting for 20% of all students attending FAA-certified Airframe & Powerplant (A&P) schools across the country. Each year, AIM proudly contributes to the graduation of nearly one in four certified aircraft technicians in America.

At AIM, you'll become part of a dynamic team of educators and leaders, all united by a shared commitment to delivering top-notch training and ensuring student success. We are passionate about equipping the next generation of aircraft technicians with the skills and knowledge needed to excel in the aviation industry. If you are eager to make a meaningful impact and help shape the future of aviation maintenance, AIM offers a rewarding environment where your contributions will truly matter.

Location: 📍 3001 Grant Avenue, Philadelphia, PA 19114

Work Schedule:
Monday - Friday 9:00am - 6:00pm with one late night per week

Compensation: $24 - $27 per hour, based on experience, qualifications, and other relevant factors.

We are seeking a detail-oriented, student-focused Financial Aid Officer to join our team. This role is ideal for someone passionate about helping students access financial resources and guiding them through the financial aid process with accuracy, professionalism, and care.

As a Financial Aid Officer, you will support students by processing financial aid documentation, ensuring compliance with federal and institutional regulations, and providing exceptional service throughout the funding process. This position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment while maintaining a student-centered approach.

Key Duties
• Process financial aid documentation including FAFSA applications, VA Education Benefits, Military Tuition Assistance, scholarships, and loan documentation
• Monitor FAFSA submissions, ISIR receipt, verification requirements, and student eligibility for aid disbursement
• Track Master Promissory Notes (MPNs) and conduct entrance and exit loan counseling sessions
• Maintain accurate student records while ensuring compliance with federal, state, and institutional financial aid regulations
• Review incomplete files and follow up with students regarding required documentation
• Monitor student accounts to ensure proper financial aid packaging and timely funding disbursement
• Meet with incoming students to explain financial aid options, required documentation, and available resources
• Provide ongoing support to students regarding financial aid questions and refer students to appropriate departments when needed
• Assist with additional projects and responsibilities as assigned by campus leadership

Qualifications

Education:
High School Diploma or GED required
College coursework in accounting, finance, or a related field preferred

Experience:
Financial aid experience required
Proprietary school financial aid experience preferred

Skill Set:
• Strong computer skills, including proficiency in Microsoft Word, Excel, and Outlook
• Ability to quickly learn and adapt to new financial aid systems and software
• Exceptional organizational skills with strong attention to detail and accurate record-keeping abilities
• Outstanding interpersonal and communication skills with a student-focused mindset
• Ability to work collaboratively in a team-oriented environment with diverse student populations
• Strong customer service skills with the ability to provide timely and informative student support
• Must not be in default on federal student loans

What We Offer
• 401(k) and Matching: Secure your future with our competitive retirement savings plan
• Comprehensive Health Coverage: Enjoy Health, Dental, and Vision insurance to keep you and your family healthy
• Life Insurance: Peace of mind with life insurance options
• Parental Leave: Support for new parents during important life transitions
• Paid Time Off: Recharge with paid time off to promote work-life balance
• Employee Assistance Program: Access to resources for personal and professional support
• Tuition Reimbursement: Invest in your future with financial support for further education

We are committed to providing a rewarding compensation package that supports both your professional growth and personal well-being.

AIM is a proud equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.

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