Manager of Revenue Operations

Manager of Revenue Operations   

We are seeking a highly motivated and experienced Manager of Revenue Operations to join our Revenue Operations & Strategy team. In this role, you will work closely with the Supplier Revenue organization to drive revenue growth, operational efficiency, and strategic decision-making. You will play a pivotal role in aligning our Sales and cross functional teams, improving workflows, and analyzing trends. Your insights and expertise will contribute to our overall revenue machine, ensuring consistency, best practices, and successful execution of revenue-driving programs. You will manage a high performing RevOps team and develop individuals to ensure they’re performing at a high caliber. 

What You'll Do: 

• Manage the Supplier Revenue Operations team, focused on supporting a large sales organization in a fast-paced environment 
• Utilize data analysis and process optimization to maximize revenue generation within a call center environment
• Foster alignment between the sales and cross functional teams to ensure seamless coordination throughout the customer journey
• Develop trusted relationships with leaders across multiple departments (Sales, Marketing, FP&A)

• Evaluate existing processes to identify opportunities for optimization and efficiency gains. Partner cross functionally to align on best practices and automation tools to streamline workflows and enhance productivity

• Align and prioritize requests across the team to ensure efforts are tied to go-to-market initiatives and are executed in a timely fashion 

• Proactively propose recommendations across the Sales organization to drive revenue and efficiency gains

• Manage compensation plans and KPIs, ensuring a balance of high growth and teammate motivation

What We’re Looking For

• Experience working on a Revenue Operations or Sales Strategy team, driving initiatives forward that drive operational efficiencies and revenue results

• 6+ years of business analysis, operational experience, and management experience in a high-growth technology company 

• Player/coach mentality with ability to operate independently on projects while aligning efforts across your team
• Cross functional partner with the ability to foster trusted relationships with key stakeholders
• Blend of operational and analytical mindset, ability to execute on the big picture strategy while supporting a high volume of day-to-day requests
• Skilled in analyzing large data sets, transforming them into strategic recommendations, and presenting them in a compelling way to leadership stakeholders
• Technical skillset including Salesforce, Excel, PowerPoint. SQL & PowerBI preferred but not required
• Detail-oriented mindset with a focus on accuracy and data integrity
• Experience working in a call center environment a plus but not required

About AvidXchange

AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. We focus on creating a culture of Diversity, Inclusion & Belonging, and are proud to be a safe place where teammates can bring their whole selves to work. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,600 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a Great Place to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®. 

Who you are: 

• A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown. 
• Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships. 
• Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential. 

What you’ll get:  

AvidXchange teammates (we call them AvidXers) get the perks and prestige of a publicly traded tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, competitive benefits and equity options. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place.

AvidXers enjoy:  

• 18 days PTO* 
• 11 Holidays (8 company recognized & 3 floating holidays) 
• 16 hours per year of paid Volunteer Time Off (VTO) 
• Competitive Healthcare 
• High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage 
• 100% AvidXchange paid Dental Base Plan Coverage
• 100% AvidXchange paid Life Insurance 
• 100% AvidXchange paid Long-Term Disability 
• 100% AvidXchange paid Short-Term Disability  
• Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
• Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents
• 401k Match up to 4% 
• Parental Leave: 8 weeks 100% paid by AvidXchange** 
• Discounts on Pet, Home, and Auto insurance 
• BrightDime Financial Wellness Tool, offered free to teammates 
• WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers 
• Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more 
• Onsite gym fitness center, yoga studio, and basketball court
• Tuition Reimbursement up to the federal maximum of $5,250***
• Hybrid Workplace Flexibility
• Free parking

*Fully granted from beginning of year, pro-rated if hired mid-year 

**Must be full-time for at least 3 months

***Must be full-time for at least one year 

Equal Employment Opportunity

AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.