Channel Manager II

Channel Manager II – Resellers

Job Overview

The Channel Manager II – Resellers plays a key role in managing and growing our reseller partner ecosystem. This role is responsible for supporting reseller relationships, enabling sales success, and ensuring smooth operational execution. The ideal candidate is an experienced channel professional who thrives in a fast-paced, results-driven environment and is passionate about partner enablement, sales support, and relationship management.

What you'll do:

• Serve as a primary contact for assigned reseller partners, ensuring they have the tools and support needed to drive sales success.
• Support reseller sales enablement efforts by assisting with:
  • Partner onboarding and training programs
  • Sales collateral deployment and communication
  • CRM and pipeline management to track partner performance
  • Forecasting and reporting on reseller-driven revenue
• Facilitate ongoing communication with reseller partners through regular check-ins, business reviews, and operational meetings.
• Monitor reseller performance and proactively identify areas for improvement, providing recommendations to drive growth.
• Collaborate with internal sales and marketing teams to execute partner initiatives, campaigns, and go-to-market strategies.
• Act as a liaison between resellers and internal teams, ensuring alignment and addressing any operational or sales challenges.
• Gather partner feedback and competitive insights to inform sales strategy and partner program improvements.
• Assist in managing and resolving channel conflict scenarios, ensuring smooth execution of reseller agreements.

What we're looking for:

• Bachelor’s degree in Business or related field, or equivalent experience.
• 2+ years of experience in channel sales, partner management, or account management, preferably in B2B software, payments, or financial services.
• Experience working with CRM systems (Salesforce preferred) to track pipeline and partner activity.
• Strong proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Word).
• Strong communication, relationship management, and problem-solving skills.
• Ability to manage multiple partner relationships and priorities in a fast-paced environment.
• Experience in reseller channel programs, sales enablement, or business development.
• Understanding of AP automation, payments, or fintech ecosystems.
• Prior experience in conducting partner training sessions, webinars, or sales meetings.
• Experience working with cross-functional teams to execute partner initiatives.
• Strong analytical skills to assess reseller performance and identify growth opportunities.

About AvidXchange

AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. We focus on creating a culture of Diversity, Inclusion & Belonging, and are proud to be a safe place where teammates can bring their whole selves to work. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,600 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a Great Place to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®. 

Who you are: 

• A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown. 
• Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships. 
• Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential. 

What you’ll get:  

AvidXchange teammates (we call them AvidXers) get the perks and prestige of a publicly traded tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, competitive benefits and equity options. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place.

AvidXers enjoy:  

• 18 days PTO* 
• 11 Holidays (8 company recognized & 3 floating holidays) 
• 16 hours per year of paid Volunteer Time Off (VTO) 
• Competitive Healthcare 
• High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage 
• 100% AvidXchange paid Dental Base Plan Coverage
• 100% AvidXchange paid Life Insurance 
• 100% AvidXchange paid Long-Term Disability 
• 100% AvidXchange paid Short-Term Disability  
• Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
• Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents
• 401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%
• Parental Leave: 8 weeks 100% paid by AvidXchange** 
• Discounts on Pet, Home, and Auto insurance 
• BrightDime Financial Wellness Tool, offered free to teammates 
• WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers 
• Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more 
• Onsite gym fitness center, yoga studio, and basketball court
• Tuition Reimbursement up to the federal maximum of $5,250***
• Hybrid Workplace Flexibility
• Free parking

*Fully granted from beginning of year, pro-rated if hired mid-year 

**Must be full-time for at least 3 months

***Must be full-time for at least one year 

Equal Employment Opportunity

AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.