Senior Manager of Sales Enablement

As part of Revenue Operations, Sales Enablement at AvidXchange supports our Sales and Marketing teams, including Direct Sales, Channel/Partner Sales, BDR/SDR and Solution Consultant teammates. As Senior Manager, you will build and lead a team of three individual contributors and own the strategy that turns product launches, new-hire onboarding and coaching into measurable seller behavior. The role works hand in hand with Product Marketing and Product on launch readiness and equips frontline managers to coach their teams. Project management and organization are central to the job: this role owns the enablement calendar for launches, onboarding cohorts and partner programs, aligned to the product release calendar set by Product. This is a builder role: you’ll stand up the team, own the vision and playbook for enablement and optimize as the organization grows.

What you will do

Sales enablement strategy and operating model

• Run the full lifecycle of enablement programs, from intake to execution to reinforcement to measuring success, using repeatable, scalable frameworks that keep every program consistent as the field and product line grow.
• Own the Sales Enablement strategy and tie it to revenue priorities, with playbooks and success measures, including win rate, deal velocity and quota attainment, defined across the team.
• Partner cross-functionally with Sales, Marketing, Product and Product Marketing leadership to ensure alignment and prioritization of the roadmap.
• Oversee the strategy across your team of three individual contributors to ensure alignment and prioritization meets the needs of the organization.

Team leadership

• Build the team from the ground up, hiring, developing and leading two Senior Sales Enablement Managers and a Sales Enablement Manager.
• Give each team member clear ownership of a program area, such as product launches, onboarding or partner enablement, set quarterly goals and coach them on execution quality and stakeholder management.
• Lead how the team uses AI, including tools such as Claude, to drive efficiency: repeatable workflows for content creation, reinforcement and reporting that scale across the field.

Product launch readiness

• Own launch enablement strategy and partner with Product Marketing and Product leaders on readiness, with a dedicated team member leading day-to-day execution.
• Set the training and reinforcement approach for each launch based on its size and impact, from live and virtual sessions to one-sheeters and recorded content, and determine the communication calendar as it relates to the broader roadmap.
• Define adoption metrics, including training completion and use of sales materials, and report results back to stakeholders.

Partner enablement

• Set the direction for the train-the-trainer program, with the team building and delivering sessions that equip frontline managers to own follow-up and coaching with external partners.
• Partner with Partnerships leaders to define what each tier receives. The team builds and delivers partner programs so channel and alliance managers have what they need to support their partners.

Onboarding and measurement

• Own the onboarding strategy for revenue-facing teammates and set a standard schedule and curriculum across teams, with the team running cohorts and building content day to day.
• Determine the certification programs new hires must complete for each role, such as product, messaging and pitch certifications, and set the standard for when a new hire is ready to sell.
• Partner on onboarding success metrics with sales leadership and RevOps, such as ramp time and time to first deal, and direct the team's improvements based on results.

What you bring:

• 5+ years in sales enablement, sales operations, revenue operations or a closely related go-to-market role, including 3+ years of people management experience.
• A track record of running product launch enablement with Product, Product Marketing and Sales, and of building onboarding, training and launch programs with measurable results.
• Exceptional project management and organization: you keep several launches, cohorts and programs on schedule at once, with clear owners and dates.
• Strong executive presence and range between strategy and hands-on work: you set direction with senior stakeholders and can build a program, report or workflow directly when needed.
• Working knowledge of Salesforce, Gong and a learning or content platform, including building reports and workflows to meet business needs.

About AvidXchange

AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,300 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a Great Place to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®. 

Who you are: 

• A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown. 
• Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships. 
• Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential. 

What you’ll get:  

AvidXchange teammates (we call them AvidXers) get the perks and prestige of a growing tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, and competitive benefits. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place.

AvidXers enjoy:  

• 18 days PTO* 
• 11 Holidays (8 company recognized & 3 floating holidays) 
• 16 hours per year of paid Volunteer Time Off (VTO) 
• Competitive Healthcare 
• High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage 
• Dental Base Plan Coverage
• 100% AvidXchange paid Life Insurance 
• 100% AvidXchange paid Long-Term Disability 
• 100% AvidXchange paid Short-Term Disability  
• Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
• Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents
• 401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%
• Parental Leave: 8 weeks 100% paid by AvidXchange** 
• Eldercare Leave: 8 weeks at 100% pay to care for a qualifying family member***
• Discounts on Pet, Home, and Auto insurance 
• Onsite gym fitness center, yoga studio, and basketball court
• Gym reimbursements for remote teammates up to $28/month
• Tuition Reimbursement up to the federal maximum of $5,250***
• Hybrid Workplace Flexibility
• Free parking

*Fully granted from beginning of year, pro-rated if hired mid-year 

**Must be full-time for at least 3 months

***Must be full-time for at least one year 

Equal Employment Opportunity

AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.