Medical Director, AI Safety & Clinical Solutions

About Avo

Avo is the clinical AI platform used by healthcare enterprises to infuse trusted knowledge into clinical copilots — from AI-powered charting and decision support to an intelligent clinical assistant — all integrated directly into the EHR. Our platform helps clinicians deliver higher-quality care without the documentation burden.

About the Role

You'll sit at the intersection of clinical AI safety and customer-facing solutions work. On one side, you'll own the validation, testing, and safety assurance of our AI-generated clinical content. On the other, you'll work directly with prospective and existing customers as a clinical subject matter expert — supporting sales conversations and demos. This is a hybrid clinical-technical role for someone who wants to shape how AI is safely deployed in real clinical workflows.

What You'll Do

• Design and execute AI safety testing protocols for clinical AI modules (hallucination detection, omission analysis, clinical accuracy validation)
• Review and validate AI-generated clinical content against evidence-based guidelines
• Partner with the Sales team as a clinical SME during demos, prospect calls, and pilot evaluations
• Engage with clients and prospects, as a Physician Leader, to help frame the value message of Avo and our solutions.  This will encompass having strong communication skills to act as a ‘challenger’ to legacy people/process/technology solutions in place.  
• Translate complex clinical AI capabilities into language that resonates with CMIOs, CIOs, and clinical leadership
• Collaborate with the Studio team to improve module quality based on safety findings and customer feedback
• Contribute to clinical documentation, white papers, and safety reports that build buyer confidence

What We're Looking For

• Active clinical license — MD/DO, NP, or PA with hands-on patient care experience
• Mid-career — 3-7 years of clinical practice, enough to speak credibly to practicing clinicians
• AI/health IT curiosity — experience with or strong interest in clinical AI, CDS, or health informatics
• Communication skills — comfortable presenting and doing product demonstrations to C-suite clinical leaders and translating technical concepts
• Quality mindset — detail-oriented approach to testing, validation, and clinical accuracy
• Comfort with ambiguity — this is a hybrid role at a growth-stage company; you'll shape it as you go

Nice to Have

• Experience with EHR systems (Epic, Meditech, Athena)
• Background in clinical informatics, quality improvement, or patient safety
• Prior experience in a sales engineering, solutions, or customer-facing clinical role
• Familiarity with AI/LLM evaluation methodologies

Details

• Location: Hybrid
• Reports to: CMIO, dotted line to Chief Commercial Officer
• Salary: $150,000 - $200,000, commensurate with experience
• Travel: Some travel expected for customer meetings and demos, up to 25%