Product & Technology Operations Manager - fixed term (f/m/d)

Purpose of Position

As a Product & Technology Operations Manager, you will drive operational excellence to deliver innovation. With a focus on optimizing workflows, enhancing cross-functional collaboration, and amplifying release communication, you will ensure teams are equipped with the right tools and processes to deliver impactful products efficiently. By sharing compelling progress updates on product and tech deliverables, you'll foster a culture of pride and accomplishment.

Please note this role is a maternity cover, with a fixed-term contract until 31 July 2027.

What you'll be responsible for:

• Enhance Operational Efficiency: Evaluate and refine processes across the operating model to improve efficiency, collaboration, and scalability.
• Measure and Improve Ways of Working: Track key indicators of team effectiveness and use them to identify opportunities for improvement.
• Enable Cross-Functional Collaboration: Facilitate workshops, discussions, and collaborative problem-solving sessions to address cross-departmental challenges.
• Deliver Release Communication: Ensure clear and consistent communication of roadmap updates, release plans, and key initiatives across teams.
• Support Team Coordination: Act as the central coordination point for internal communication and cross-functional projects within the Product & Technology organisation.
• Build Ground-Level Relationships: Develop working relationships with team members and stakeholders to understand context and surface issues early.

Your skills:

• 2+ years of experience in operations, program management, or a related role.
• Proven track record of driving improvements in ways of working and communication strategies within a global or cross-functional environment.
• Familiarity with product development lifecycles, especially in SaaS or tech-driven organisations.
• Experience identifying and implementing process improvements within a team or operating model.
• Some exposure to coaching or mentoring others on best practices.
• Operational Excellence: Demonstrated ability to streamline workflows and implement scalable processes.
• Ability to spot patterns and connect dots across teams and processes, rather than treating issues in isolation.
• Outstanding communication skills, with the ability to tailor messages to diverse audiences and articulate complex concepts clearly.
• Strong facilitation skills with the ability to lead discussions, workshops, and cross-functional initiatives.
• Proficiency in using data and analytics to inform and optimize processes.

Our Offer

• Flexi-Week: We prioritise your mental health and wellbeing by offering you a four-day Flexi-Week (with one lighter or completely disconnected day per week) at full pay, with no reduction to your annual holiday allowance.
• Flexi-office: We offer an international culture and flexibility through our hybrid/remote working scheme which is designed to foster a culture of mutual trust and working flexibility.
• Work Expense Contribution & Remote Working Furniture: You will receive a monthly allowance to cover part of your running costs, as well as a furniture package to support you in setting up a comfortable workspace when working from home.
• Health and Wellbeing: With our support and access to various initiatives and sports offers, you can focus on your mental and physical wellbeing.
• Development: We’ve built our extensive training suite, Awin Academy, to cover a wide range of skills that support your professional and personal growth, with trainings conveniently packaged to help your overall development.
• Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer recognition programme.

Established in 2000, Awin is proud of our dynamic, social and inclusive culture.

Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.

Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.

Awin is part of the Axel Springer group. Learn more at axelspringer.com/en/, and explore the Axel Springer Essentials here: axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why  

Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.