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Sales Operations Manager

Rockville, MD

(ID: 2025-0473)


Axle Informatics is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations around the globe. With experts in biomedical science, software engineering, and program management, we focus on developing and applying research tools and techniques to empower decision-making and accelerate research discoveries. We work with premier research organizations and facilities including multiple institutes at the National Institutes of Health (NIH) and other public and private organizations. 

Benefits We Offer:

  • 100% Medical, Dental & Vision Coverage for Employees
  • Educational Benefits for Career Growth
  • Paid Time Off (Including Holidays)
  • Employee Referral Bonus
  • 401K Matching
  • Flexible Spending Accounts:
    • Healthcare (FSA)
    • Parking Reimbursement Account (PRK)
    • Dependent Care Assistant Program (DCAP)
    • Transportation Reimbursement Account (TRN)

We are looking for a strategic and results-oriented Sales Operations Manager to help scale and refine our sales infrastructure, processes, and tools. This role plays a vital part in supporting our sales organization through insightful analysis, efficient workflows, and well-structured planning. The ideal candidate is comfortable navigating both systems and strategy, and brings a thoughtful, forward-leaning approach to supporting sales execution. 

Shape 

Responsibilities:

  • Develop, document, and maintain scalable sales processes and playbooks. 

  • Evaluate and improve existing sales workflows to reduce friction and improve productivity. 

  • Drive weekly, monthly, and quarterly forecast processes  

  • Support planning, quota allocation, and pipeline modeling using historical and real-time data. 

  • Implement structured forecasting methodologies, incorporating tools that improve visibility and accuracy. 

  • Manage the sales tech stack ensuring systems are configured to support evolving needs. 

  • Assess and implement enhancements to improve team efficiency, reporting, and pipeline visibility. 

  • Develop and maintain dashboards that provide insight into pipeline health, performance metrics, and key trends. 

  • Deliver clear, data-backed recommendations to improve sales effectiveness and identify growth opportunities. 

  • Ensure sales metrics are actionable and tied to business outcomes. 

  • Act as a connective force between Sales, Marketing, Finance, and Customer Success to ensure operational alignment. 

  • Support go-to-market planning, launches, and continuous feedback loops with key partners. 

  • Participate in ongoing refinement of sales strategy through process insights and performance data. 

Shape 

Qualifications: 

  • 4+ years of experience in Sales Operations. 

  • Strong knowledge of CRM systems (e.g., Dynamics) and reporting tools  

  • Demonstrated ability to streamline sales processes and support scalable growth. 

  • Highly analytical with a strong understanding of sales KPIs and data-driven decision-making. 

  • Experience in a B2B sales environment (preferred)

  • Exposure to continuous improvement methodologies or process redesign (preferred)


The diversity of Axle’s employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment-based age, race, gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, and other characteristics protected under state, federal, or local law and to deter those who aid, abet, or induce discrimination or coerce others to discriminate.

Accessibility: If you need an accommodation as part of the employment process, please contact careers@axleinfo.com

Disclaimer: The above is meant to illustrate the general nature of work and level of effort being performed by individual’s assigned to this position or job. This is not restricted as a complete list of all skills, responsibilities, duties, and/or assignments required. Individuals may be required to perform duties outside of their position, job or responsibilities as needed.

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location.

Salary Range

$95,000 - $115,000 USD

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