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Senior Technical Program Manager (Hybrid)

Boston, Massachusetts, United States; Seattle, Washington, United States

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As a Sr. Technical Program Manager I, you will make a direct impact towards our missions of protecting life, capturing truth and never missing a critical moment. As a Technical Program Manager, you will leverage your leadership skills and expertise to partner with engineering and product management teams to drive projects from inception, through design, development, and deployment. You’ll collaborate with product management and engineering teams to translate initial proposals into executable plans, ensuring that requirements are clear. Once plans are developed, you ensure plans stay on track by leveraging mechanisms that manage scope, risks and ensure healthy execution heartbeat to ensure initiatives to develop new products and features are completed on-time, on-budget, delight our customers and make a measurable social impact.

The team you will work on is developing a new 0 to 1 product for Axon and your role will be the technical launch manager for all software-focused deliverables in coordination with hardware timelines.

The ideal candidate is an experienced Technical Program Manager who has a proven track record of executing and coordinating complex software deliverables across multiple teams and job roles. Sitting at the middle of product, design, and engineering, you should love to build relationships across a wide variety of personalities, while driving the execution of the product. You leverage your technical expertise and detail-oriented mindset to help the team identify, prioritize, and troubleshoot blockers and manage cross team dependencies.

What You’ll Do

Location: Boston or Seattle
Reports to: Sr. Staff Technical Program Manager
Direct Reports: None

  • Be responsible for launching a new 0 to 1 product for Axon
  • Coordinate across product management, engineering, and design teams to build excellent, data-driven project plans and schedules
  • Coach the team on agile and other industry best practices to drive completion all major software deliverables
  • Identify and manage dependencies to help prioritize and parallelize work, while reporting this information up and out to the broader organization.
  • Tracking all major risks/issues/roadmaps and ensure clear communication of issues
  • Build trust with senior leaders by aligning your priorities with theirs, providing timely, accurate, and succinct status updates, and helping other teams when needed
  • Leading by example with thoroughness, detail, and care for our customers.
  • Work directly with multiple teams of engineers to understand, manage, and propose both technical tradeoffs and execution priorities, and accountability for managing tight execution timelines.
  • You’ll help teams capture and improve detailed process and software architectural documentation as needed.
  • Communicate regularly and effectively with our teams in the US and Vietnam.

Expectations in First 6 Months:

  • Define engineering planning and execution processes
  • Identify team’s reporting format, measures, and cadence. Standardize and optimize for executive leadership, partners, stakeholders, and team members
  • Develop solutions, plans, alignment, schedules, and implementation of improvements
  • Implement/maintain on-going processes, artifacts, reports, status, ceremonies
  • Define success metrics and measure

What You Bring

  • Bachelor’s degree in Computer Science, Software/Electrical Engineering, Data Science, or other related field
  • 4-6+ years professional experience in leading and managing system/software delivery, with at least 2 specifically in a technical program management role.
    • Preference towards enterprise SaaS or other mission critical software product
  • High degree of competency and proven success with project management including: Agile Software Development Lifecycle methodology, identifying and managing risks, tracking dependencies and milestones, and communicating overall project status.
  • Experience collaborating and working closely with remote and offshore team members.
  • You are able to learn quickly and cannot only deal with ambiguity, but can effectively partner with others to reduce ambiguity
  • You resonate with Axon's Values and our mission that technology can be applied to tackle public safety's biggest challenges.
  • Strong interpersonal skills including mentoring, coaching, collaborating, influencing and team building
  • Strong written and verbal English communication skills

Benefits that Benefit You

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 128,588 in the lowest geographic market and USD 205,740 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

 

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

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