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Senior Product Designer I

Boston, Massachusetts, United States

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Our Digital Evidence Management System (DEMS) team is solving difficult cloud and local storage challenges. Axon manages massive amounts of digital files – tens of petabytes from thousands of first responders worldwide. The DEMS team works on improving workflows for the ingestion, playback, management & access control, searching, and sharing of case related files, increasing efficiency within the justice system. If you’re looking for ownership and autonomy while collaborating across product teams, this role is for you.

Our Team

The DEMS Team's mission is to understand the needs and serve customers across public safety markets through tailoring and adapting of Axon’s connected sensors, body cameras, and portfolio of cloud applications. As a Senior Product Designer, you will be the design system owner supporting our cloud apps across our ecosystem built to protect life. You will pick up work supporting a major redesign across our flagship product and work across product pillars and design teams to ensure the extensibility and adoption of the system to be a tailwind across all areas of the business.

We believe that happy teams take good care of their customers, so we foster a friendly, open, introspective team culture that encourages everyone to speak their mind and deliberately avoid red tape, unnecessary rituals, politics, and jerks. We focus on productivity, and try to avoid having senseless meetings or processes, while we emphasize planning to keep our work-life balance healthy and sustainable. 

We can only succeed if we deeply understand our customers and get to know them personally. We spend time with our customers to learn about their needs, watch their experience and see the real impact of our work. Your first ride-along with a patrol officer will forever change your perception of first responders and their role in society. 

What You’ll Do 

Location: Work from home as much as you want, live nearby any of our awesome US R&D Hubs (Seattle, Scottsdale, Atlanta, or Boston) so you can easily collab in-person when it’s helpful and be an active part of our vibrant Axon culture.
Reports to: Product Design Manager, DEMS
Direct Reports: None

  • Lead the design and delivery of Spark Design System for a major redesign of Axon’s flagship product.
  • Champion the adoption and evolution of Axon’s design system across the entire product ecosystem.
  • Collaborate closely with product and engineering teams to understand their needs and expand the design system to support them effectively.
  • Integrate AI tools to streamline and enhance the design system’s development and maintenance.
  • Define and track success metrics to demonstrate the impact and value of the design system to key stakeholders.
  • Conduct usability research and testing on system components to ensure effectiveness and consistency across products.
  • Ensure all design system components adhere to accessibility standards and best practices.
  • Partner with product and feature teams to align platform and systems strategies, ensuring seamless and cohesive user experiences.
  • Stay up to date on industry trends, customer insights, emerging technologies, and competitive landscape to inform design decisions.
  • Shape global design patterns, vision, and processes that guide the user experience across Axon products.
  • Serve as a mentor and advocate for design excellence, raising the visual skills bar and ensuring tool proficiency, contributing to a strong and inclusive design culture at Axon.

What You Bring

  • 6+ years of experience in product design, including 2+ years leading design systems for medium to high-complexity products.
  • 2+ years of hands-on UX research experience using diverse methodologies and data analysis techniques.
  • Master’s degree or equivalent experience in Human-Computer Interaction, Human Factors, Interaction Design, or a related field.
  • Strong skills in conceptual thinking, visual design, and rapid prototyping to effectively communicate ideas.
  • Proficient in designing for multiple platforms (web, mobile) and interaction modalities (touch, mouse, etc.).
  • Basic understanding of 'what can be built' and 'how to build it' in multiple platforms.
  • Collaborative mindset with experience contributing to early-stage product definition and partnering with cross-functional teams through implementation.
  • Excellent written and verbal communication skills with the ability to clearly articulate design decisions.
  • Comfortable working independently or within a collaborative, fast-paced team environment.
  • Mastery in industry-standard design tools, especially Figma, and quick to learn new technologies, including a desire to explore new and emerging tools.
  • Robust portfolio showcasing design and research capabilities.
  • Experience with coding prototypes is a plus.

Benefits that Benefit You

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • And yes, we have snacks in our offices


Additional Materials: 

Learn more about Axon Evidence here: https://vimeo.com/427422866
Read about our ethics board: https://www.axon.com/eeac
Read about our team values: https://global.axon.com/company/values

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 124,500 in the lowest geographic market and USD 199,200 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

 

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

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