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Senior Revenue Operations Associate, Prepared

New York, New York, United States

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

About Prepared

As of October 1, 2025, Prepared has officially joined forces with Axon—a major milestone for both our teams and the public safety community. United by a shared mission to Protect Life, Axon and Prepared are ushering in a new era of AI-powered emergency communications. Together, we’re closing the gap between the first call for help and resolution in the field—empowering responders with the clarity they need when every second counts. 911 is the backbone of public safety in America. But for too long, the professionals answering our calls have been let down by outdated technology. Prepared exists to change that. Since launching in 2021, we’ve used cutting-edge AI to help streamline millions of emergency calls across 49 states—supporting over 90 million people and transforming what's possible in crisis response.At Prepared, you’re not just joining a team—you’re helping shape the future of emergency services and building a safer, more connected world.

Your Impact

The Senior Revenue Operations Associate will play a critical role in that mission by owning core systems and workflows that directly impact sales execution and customer experience. This is an opportunity to step into revenue operations with real ownership—from managing deal flow to sales compensation—while learning from a high-performing, collaborative team. You'll help build the foundation that enables our go-to-market team to operate efficiently and scale effectively.

What You’ll Do 

  • Own and operate our deal desk processes, ensuring all deals are processed accurately and efficiently
  • Manage sales compensation workflows, including commission tracking and auditing via tools like QuotaPath
  • Serve as the go-to partner for sales reps, supporting them through deal structuring, pricing, and approvals
  • Partner with RevOps teammates to maintain and improve our CRM (currently HubSpot, transitioning to Salesforce)
  • Collaborate with Finance and Accounting to ensure accurate deal data and commission payouts
  • Identify and implement process improvements across systems, tools, and workflows

Work Location

This is a hybrid role, with an expectation of four days per week in our Manhattan office.

What You Bring

  • 2–4 years of experience in Revenue Operations, Sales Operations, or a similar role
  • Familiarity with CRM systems (HubSpot or Salesforce), CPQ tools, and commission software (QuotaPath or similar)
  • Strong attention to detail and operational rigor—you thrive in the weeds but see the big picture
  • A bias toward ownership and follow-through; you ensure systems work end-to-end
  • Clear communicator who enjoys cross-functional collaboration with sales, finance, and RevOps
  • A curious mindset and a drive to improve processes—not just operate them
  • Experience in deal desk, commissions, or sales finance is highly preferred

Benefits that Benefit You

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • Employee Resource Groups (ERGs)
  • And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 82,046 in the lowest geographic market and USD 131,274 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

 

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

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Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

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