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QMS, Sr. Program Manager I, Compliance

Scottsdale, Arizona, United States

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Lead Axon's initiative to prepare products and services for NATO Government Quality Assurance Representative (GQAR) reviews and meet U.S. Federal DFARS and contract-specific quality requirements. In this role, you will integrate Allied Quality Assurance Publication (AQAP) standards into our ISO 9001 quality management system (QMS), resolve supplier flow-down and traceability gaps, and expand our quality operating model across the ecosystem. Joining our team gives you the opportunity to build a scalable enterprise framework that directly supports international growth, mitigates risk, and shapes key quality standards in high-impact defense and public safety initiatives.

What You'll Do

Location: Hybrid / Onsite

Reports to: Quality Leadership

Direct Reports: None

  • Lead the NATO and government-quality plan. Maintain the integrated work plan, drive functional owners and recovery dates, and report documentation, supplier, training, implementation, and certification readiness to leadership.
  • Translate AQAP and incorporated standards into Axon controls. Apply AQAP 2310, 2131, 2021, 2105, and 2070, with ISO 10012, ISO 31000, ISO 14001, AS9100, and counterfeit standards such as AS5553, AS6081, and AS6171, through gap analysis, crosswalks, and evidence matrices.
  • Author and release controlled documents through Octave Reliance, including the quality manual, records and document control, risk management, traceability, the supplier quality manual, supplier audit forms, and the laboratory manual.
  • Establish and sustain the Counterfeit Avoidance Program, including policies, anti-counterfeit and obsolescence plans, risk methodologies, receiving controls, and collaborative training with Supply Chain.
  • Drive NATO, Federal DFARS, and other contract-specific requirements into agreements, purchase orders, supplier documents, and NSPA/NCIA deliverable templates with Sales, Legal, and Procurement. Support supplier pilots and GQAR notification triggers.
  • Partner cross-functionally with Product, Engineering, Manufacturing, and Operations to embed quality requirements into design, sourcing, validation, and change control processes.
  • Work across Sales, Legal, Procurement, Distribution, Manufacturing, Engineering, and other functions. Support internal and external audits, corrective actions, and evidence packages, and assess quality-system maturity for acquisitions, partnerships, and new suppliers.
  • Advise leadership on certification strategy, risk mitigation, and operational readiness while establishing clear governance, performance reviews, and resource plans.

What You Bring

  • Bachelor's degree in a related field, or equivalent practical experience.
  • Compliance background in government procurement and contracts, and the ability to turn regulatory, contractual, or technical requirements into executable plans.
  • Hands-on experience applying ISO 9001, AQAP, or AS9100 standards within an active quality management system.
  • Proven track record supporting audits, managing corrective actions, and facilitating multi-workstream programs across matrixed teams.
  • Familiarity with counterfeit-avoidance programs, configuration audits (FCA/PCA), or quality management software (e.g., Octave Reliance, MasterControl, ETQ) is preferred.

Benefits that Benefit You

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • Employee Resource Groups (ERGs)
  • And yes, we have snacks in our offices

*Benefits listed herein may vary depending on the nature of your employment and the location where you work.*

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.  Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert:  Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.  All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.  If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

 

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