Senior Account Executive

TEAM: Medical

LOCATION: UK London (hybrid)

Role

We are seeking an adaptable and hardworking Senior Account Executive (SAE) to join our vibrant team in the healthcare communications sector. In this role, you will collaborate on fast-paced, science-driven accounts and support the delivery of advanced medical communications programs. You will have the opportunity to demonstrate your consultancy skills, effectively manage multiple priorities, and contribute to innovative internal projects within a supportive and professional environment. If you are hardworking and eager for professional growth, we invite you to apply and become an integral part of our dynamic team.

Responsibilities

Your responsibilities include but are not limited to:

• Client Interaction: Participating in client meetings and teleconferences and preparing accurate post-call minutes promptly for review.
• Client Care: Attending to clients’ needs diligently, adapting to their unique communication and working styles.
• Project Briefs: Drafting and refining simple project briefs in consultation with clients, under the guidance of senior colleagues, to accurately define projects.
• Event Support: Assisting in the tactical implementation of events, gaining proficiency in compliance requirements and best practices for stakeholder engagement and events (face-to-face, virtual, and hybrid).
• Team Briefings: Contributing to internal briefings, aiming to exceed client expectations in all aspects of service delivery.
• Project Tracking: Tracking and reporting on project progress to the account lead, flagging issues and requesting input when necessary.
• Capacity Management: Highlighting potential capacity needs or issues on designated projects to senior team members, ensuring prompt communication so they can be addressed.
• Continuous Learning: Encouraging a culture of continuous learning and development by participating in initiatives beyond core responsibilities, such as Diversity & Inclusion programs or networking events.

At AXON, we actively encourage the team to be involved in activities outside of their day-to-day work. Whether that is being involved in our social, Diversity & Inclusion, or CSR electives, attending networking events, or running training sessions on topics in which they have a personal interest. We have a keen focus on training and development and, as a rough guide, suggest employees aim to complete 37.5 hours of learning a year through online learning, classroom training, or attending external events; that’s 1 week a year dedicated to your development.

Candidate must have:

• Relevant account handling experience in healthcare consultancy
• A team–focused mindset
• Strong organizational and time management skills
• Excellent attention to detail and quality control
• Basic presentation skills
• Good understanding of science, educated to a minimum degree level (Life Science an advantage)
• Experienced in Microsoft Office as well as compliance with/understanding of industry codes and regulations

Benefits

As well as the basic salary, great social events, and a culture of continual learning, our competitive benefits package includes but is not limited to:

• 5% employer pension contribution
• Private medical insurance (for you and your family)
• Critical Illness cover
• Income Protection cover
• Travel insurance (for you and your family)
• An annual “wellness” benefit after 3 months’ service
• Hybrid working options
• 25 days’ holiday (with the ability for it to rise to a maximum of 30 days alongside length of service) – in addition to bank holidays
• Life assurance service insurance at 4x your salary
• Paid sabbaticals after 5 years’ service

AXON

AXON is a global healthcare communications agency that ignites change in healthcare. Through the power of life-changing communications, we contribute to medical advances that improve lives. At the core of every scientific innovation and advancement, there is a simple and compelling story to be told. We know how to tell that story, how to use the right tools to reach the right audiences at the right time, to provoke meaningful change.

We specialize in advising clients on medical affairs, clinical studies, real-world evidence, marketing, advocacy, and communications, all underpinned by insights and creative strategy. AXON has an international reach, with offices in Copenhagen, London, New York, and Toronto, and a worldwide affiliate network. Established in 2002, we have a deep heritage and expertise in healthcare strategy and communication, and we continue to learn and grow in the fast-changing healthcare sphere. AXON is proudly an AVENIR GLOBAL company.

Equal Opportunities

AXON is a diverse organization, committed to a policy of equal opportunities. At all times, we aim to recruit, develop, and promote the very best people, basing judgment solely on suitability for the job.

Privacy Policy

We are committed to transparency about how we collect and use your data, including ensuring we comply with legal obligations relating to data protection. You can view our data privacy policy here and EU Recruitment Privacy Policy.