Back to jobs

General Manager, Stadiums and Arenas

Nashville, TN

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.

Our new General Manager of Stadiums & Arenas will be responsible for all facets of leading and managing the Stadiums & Arenas Business Unit across North America, including implementing plans for the execution of all existing client contracts, managing costs and developing revenue growth. This includes oversight of Account Management, Client Services, Sales, Marketing, Implementation and Ticketing Strategy execution. The incumbent is responsible for AXS efforts in planning and delivery of ticketing products and services throughout the event life cycle to meet or exceed budget.

 What you'll do

  • Develop and implement a long-term Stadiums & Arenas strategy with the participation of senior management.
  • Oversee multiple disciplines (Account Management, Client Services, Ticketing Strategy etc.) associated with Stadiums & Arenas business unit staff.
  • Provide direction and oversight for Stadiums & Arenas leadership staff. Ensure the delivery of contract deliverables and business growth for clients while seeking integrated, efficient and effective inter-departmental processes.
  • Guide the Stadiums & Arenas strategy for AXS by improving Account Management, Client Services, Sales, Marketing, Implementation and Ticketing Strategy to maximize client satisfaction while protecting AXS business interests. Provide oversight to the business unit and course correct when needed.
  • Manage annual budgets. Monitor and approve revenues and expenditures.
  • Ensure that departments are properly staffed (e.g., Account Management, Client Services, Ticketing Strategy etc.). Oversee hiring process, develop employees, and counsel senior staff.
  • Ensure alignment with Sales to sign and renew client on profitable deal structures. Provide leads to Sales team.
  • Negotiate financial deals with venues and promoters. Participate in pitch meetings with Sales team.
  • Represent AXS as an industry expert at conferences and industry meetings
  • Advise Stadium & Arenas leadership on client quarterly business review execution
  • Network and build relationships with agents, artist management, promoters, venue managers and other potential clients. Maintain current client relationships.
  • Travel to cover road shows, conferences, events, festivals and seek new clients, projects and partners.
  • Other duties as assigned by the SVP, COO, and/or CEO.

Education and Experience

  • BA/BS Degree (4-year) (Advanced Degree Preferred) In Business, Marketing, Communications or related field
  • 10+ years Hands on experience in the planning, execution and management of live events within stadiums and arenas, including concerts, sporting events, exhibitions, and other entertainment programs.
  • 6+ years of experience developing and managing senior staff, ensuring proper staffing of departments, overseeing the hiring process, and facilitating employee growth and development.
  • 6+ years of experience in managing multi-million-dollar budgets related to stadium and arena operations, including revenue generation, cost control, and financial forecasting.
  • Experience overseeing ticketing operations, pricing strategies, and revenue optimization for events within stadiums and arenas.
  • Experience negotiation of contracts and agreements to enhance operational efficiency and revenue generation.
  • Working knowledge and experience with key aspects of the event planning process with agents, promoters, venues and ticketing.
  • Proven success in senior management working for a promoter, agent, venue, ticketing company or related business.
  • Proven leadership qualities and organizational skills; ability to manage and motivate sales staff to achieve departmental and organizational goals.
  • Established relationships with venues, agents, managers, and promoters.
  • Superior written, verbal, organizational, and negotiating skills; creative conceptualization.
  • Extremely well-organized with the ability to multi-task effectively and work under extremely tight deadlines.
  • A strong work ethic with the ability to work with equally strong personalities.
  • Ability and willingness to work long hours and travel, including weekends and holidays as needed.
  • Demonstrated success in negotiating complex financial deals with venues and promoters, actively participating in pitch meetings with the Sales team to secure profitable deal structures.
  • Comprehensive knowledge of the live event industry, including industry trends, customer preferences, and emerging technologies.
  • Proficiency in financial analysis, budget planning, and resource allocation to optimize financial performance.
  • Ability to adapt strategies to address evolving industry dynamics and market trends, actively involving senior management in the strategic planning process.
  • Proven ability to inspire and mentor a diverse team of professionals within the live event domain.

Why AXS?
AXS, a subsidiary of AEG, sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers, Minnesota Timberwolves, and Houston Rockets. Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide, including Charlotte, Cleveland, Dallas, Denver, Las Vegas, London, Tempe, Stockholm, and Tokyo. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.  

To learn more about our culture and values, visit: https://solutions.axs.com/careers/

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status. 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...
Select...
Select...
Select...

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in AXS’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.