Office Coordinator

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

Our new Office Coordinator will be responsible for leading daily administrative and office services functions, including maintenance services, supply needs, utilities, kitchen inventory, etc. This role works with the local HR Manager and other departments to plan and execute employee events and office perks.

What Will You Do?

Office Operations and Facilities

Front Desk:

• • Serve as receptionist and greet employees and assist office visitors, providing a welcoming office experience. 
  • Serve as the primary point of contact for Los Angeles office vendors including building maintenance.
  • Pick-up and distribute mail
  • Respond to internal and external office-related inquiries or requests and provide initial assistance. Escalates matters to the appropriate department leader or to HR.

Employee Break Room:

• • Review, order, and distribute inventory for the breakroom. Manage the servicing and maintenance of drinking water, ice machine, dishwashers, refrigerators/freezer, microwaves, toaster ovens, coffee, snacks, etc.
  • Stock and replenish food and drink supplies in employee break areas throughout the day as needed.
  • Coordinate recurring orders (i.e. Costco, donuts, bagels, etc.) and organize inventory storage. Includes weekly order of Costco and putting away the inventory.
  • Maintain cleanliness and organization of shared spaces, including routine refrigerator clean-outs.
  • Recycling

Office Supplies:

• • Review, order and distribute office supplies including but not limited to copy paper, markers, pens, batteries, etc.

Employee Experience and Office Engagement

• • Responsible for employee and special event planning and/or logistics related to events, including management of expenses, internal/external resources, and ensuring all expenses are accounted and provided to HR management. This includes monthly celebrations as well as other office events.
  • Create content for TV’s and AXS Hub including but not limited to New Employees, Birthday lists, New Hire lists, Holidays, company events and announcements. Upload and organize content to all regional/global offices; Work with global HR leaders for content relevant to their markets

Onboarding / Offboarding Support

• • Support onboarding of new employees, including welcome emails, creating badges as necessary, assigning parking and amenities, New Fanatix slides, etc.
  • Create New Hire boxes for all LA hires; Ship welcome boxes to remote hires
  • Assign CMC Safety training to all new employees to the CMC building
  • Arrange deactivation of building/parking access for all exiting employees
  • Arrange shipping of equipment and personal belongings for all exiting employees

HR Administration 

• • Manage Concur expenses for HR team including uploading receipts and submitting reports in a timely manner for HR team and CTO.
  • Performs other related administrative duties as assigned.
  • Assist with ad-hoc HR special projects and initiatives.
  • Order company branded merch for new hires and other purposes.
  • Prepare for meetings including ordering lunch, booking conference rooms, setting up projector or video conferencing units.

What Will You Bring?

• High School Diploma or its equivalency
• 2+ years of related experience
• Experience working with managers and leadership within and outside the company, as well as experience with customers, vendors, and visitors 
• Experience with multitasking, event planning and execution, and expense management 
• Proficient in Microsoft Office Suite (Word, Excel, and Outlook.) Familiarity with creating reports in Excel is preferred.
• Ability to manage one’s own time, prioritize tasks when given clearly defined goals and objectives and be self-directed and able to work independently.
• Comfortable with engaging in a variety of different communicative modes (verbal, non-verbal and written) and being attuned to others through strong active listening skills.
• Ability to protect the confidentiality and privacy of others in addition to company documents and records when privy to sensitive information.
• Demonstrates judgment and discretion with regard to interpersonal relationships; flexibility to make decisions to ensure smooth and efficient office operations.
• Friendly, upbeat, energetic, and approachable, with the ability to act with care and discretion. Flexible and reliable team player, both within own department and within company as a whole.
• Independent thinker and problem solver.
• Ability to identify problems, their sources, and their potential solutions while continuing to successfully conduct day –to-day operations without interruption.

At AXS, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. 

Pay Scale: $25.00-$28.00

Bonus: This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.

*Employer does not offer work visa sponsorship for this position.

What’s in it for You?

Extraordinary People – we’re not kidding!

Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.

Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.

Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status. 

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

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