Director, Software Engineering -B2B

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events, from concerts and festivals to sports and theater, at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment. We continue to lead the evolution of our industry today, and we're proud to be powering ticket sales for the LA28 Olympic Games, one of the largest live-events undertakings in the world.

We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.

About The Role

We're looking for a Director of Engineering to lead and grow the team behind the AXS Marketplace, our third-party resale integration that gives fans the ability to purchase inventory for any event they're interested in. The Marketplace sits at the center of how fans find and secure seats, and its reach, reliability, and performance directly shape one of the most important moments in the fan journey.

You'll lead a team of highly competent engineers and own the development efforts that power the underlying technology that supports the Marketplace. You'll partner closely with your product counterpart to shape both the direction of the product and the underlying technology that makes it possible; sequencing the work, derisking the hard problems, and making the architectural calls that serve fans and clients at scale. This is a high-growth, fast-paced charter: the demands on the platform are growing quickly, and your job is to build the team and the systems to stay ahead of that demand.

Just as importantly, you'll grow the people under you — developing engineers and emerging leaders so the team's bench deepens as the charter expands.

Responsibilities

• Lead a team of high-caliber engineers: owning hiring, the development of your people, and a culture where strong engineers do their best work and stay
• Own the development efforts behind the AXS Marketplace, our third-party resale integration that lets fans purchase inventory for the events they care about
• Partner deeply with your product counterpart to shape the direction of the product and the underlying technology, from roadmap through architecture
• Set technical direction and bring clarity to a fast-moving, high-growth charter: sequencing the work and derisking large initiatives
• Scale the platform to meet rapidly growing demand while holding a high bar on reliability, performance, and quality
• Make sound architectural decisions across a broad surface and keep the team aligned as priorities shift
• Grow the next layer of engineering leadership by developing engineers and senior ICs so the team can take on more

You may be a good fit if you

• Have 5+ years of technical and management leadership experience
• Have 7+ years of hands-on experience designing and building software platforms
• Have experience coding in .NET or Node.js
• Have worked in a continuous integration and continuous delivery (CI/CD) environment
• Have experience working with and deploying to cloud environments
• Have experience with logging, monitoring, and alerting tools and best practices
• Hold a BS in Computer Science or equivalent practical experience
• Communicate clearly, build trust with product and cross-functional partners, and keep stakeholders aligned through ambiguity

Strong candidates may also have experience with

• Containers and container orchestration
• AWS or comparable cloud-native architecture at scale
• Marketplace, payments, or third-party integration systems
• High-throughput, high-availability consumer-facing platforms

* This role can work out of a number of our offices located across the US. There will be an onsite interview component associated with this position. 

* Employer does not offer work visa sponsorship for this position.

At AXS, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. 

Pay Scale: $220,000 - $250,000 

Pay is based on a number of factors including market location, qualifications, skills, and experience.

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

Curious about the typical interview process for this position? Here's what to expect:

• Stage 1: hiring manager interview
• Stage 2: System Design interview
• Stage 3: Technical Leadership interview
• Stage 4: People Leadership interview
• Stage 5: Product Partnership interview

*This schedule may be subject to change.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.