Senior Manager, Global Medical Information

Raleigh, NC

Azurity Pharmaceuticals is a privately held, specialty pharmaceutical company that focuses on innovative products that meet the needs of underserved patients. As an industry leader in providing unique, accessible, and high-quality medications, Azurity leverages its integrated capabilities and vast partner network to continually expand its broad commercial product portfolio and robust late-stage pipeline. The company’s patient-centric products span the cardiovascular, neurology, endocrinology, gastro-intestinal, institutional, and orphan markets, and have benefited millions of patients. For more information, visit www.azurity.com.

Azurity Pharmaceuticals is proud to be an inclusive workplace and an Equal Opportunity Employer. Azurity's success is attributable to our incredibly talented, dedicated team that focuses on benefiting the lives of patients by bringing the best science and commitment to quality into everything that we do. We seek highly motivated individuals with the dedication, integrity, and creative spirit needed to thrive in our organization.

"Azurity roles are office based and are generally require individuals to be in office Tuesday through Thursday with Monday and Friday as optional days."

About the Role

The Senior Manager of Global Medical Information is a key member of the Medical Affairs organization, responsible for providing scientific and operational oversight of Medical Information activities across Azurity’s global portfolio. This individual serves as a subject matter expert and strategic partner, ensuring the delivery of accurate, balanced, compliant, and timely medical information to healthcare professionals (HCPs), patients, payers, and internal stakeholders. The role applies scientific and operational expertise to the review of complex medical inquiries, development of scientific content, oversight of vendor activities, and support of cross-functional initiatives, while fostering excellence and consistency across the Medical Information function. The Senior Manager will develop deep expertise in Azurity’s therapeutic areas and contribute scientific insights to product launches, governance activities, Medical Affairs strategy, and other business-critical initiatives.

Key Responsibilities

  • Provide clinical and technical product knowledge in response to clinical/medical inquiries from external and internal customers
  • Respond with a sense of urgency and ensure accurate, timely, and appropriate verbal and written responses to unsolicited medical information inquiries from HCPs, payers, and managed healthcare organizations, including inquiries not addressed by existing response documents
  • Provide guidance and day-to-day oversight to the Medical Information Call Center vendor, including monitoring service quality, managing escalated cases, addressing performance or process issues, supporting ongoing training and coaching, and ensuring the timely resolution of operational risks
  • Train and oversee Medical Information Managers to ensure the development, review, and maintenance of accurate, compliant, and scientifically sound medical information content
  • Oversee the cross-franchise scientific review and finalization of custom responses, complex medical information inquiries, and other scientific content to ensure accuracy, consistency, scientific balance, and compliance
  • Serve as an escalation and decision-support resource for Medical Information Managers, vendors, and cross-functional stakeholders, providing guidance on complex inquiries, response strategies, prioritization, and operational continuity
  • Oversee the creation, review, maintenance, and lifecycle management of Medical Information resources, including standard response letters, frequently asked questions, custom responses, and other scientific content, using the most current and relevant scientific evidence
  • Analyze reports and metrics to identify trends, insights, knowledge gaps, operational risks, and opportunities for process improvement, and communicate findings and recommendations to relevant stakeholders
  • Collaborate with internal partners to support both the Promotional Material Review Committee (PMRC) and Scientific Review Committee (SRC) to ensure the provision of medical information is accurate and scientifically balanced
  • Build and maintain strong partnerships with internal stakeholders, including Quality Assurance, Pharmacovigilance, Clinical Development, Commercial, Market Access, Legal, Regulatory, Digital Transformation, and other Medical Affairs functions
  • Collaborate with the broader Medical Affairs and Medical Science Liaison teams to address knowledge gaps and support product- and disease-state education
  • Assist with coordinating, escalating, and reviewing legal contracts related to Medical Affairs activities
  • Perform other Medical Information-related support and expanded functions, as required

 Required Skills and Experience

  • 3 to 5 years of professional experience in Medical Information, including experience reviewing complex scientific content and overseeing Medical Information activities

Preferred Qualifications

  • An advanced degree in a health sciences discipline, such as a PharmD or PhD, with a thorough grasp of the pharmaceutical industry is preferred. Candidates with a master’s or bachelor’s degree in a relevant health sciences discipline, such as an RN, RPh, PA, or NP qualification, may also be considered.
  • Postdoctoral fellowship, residency, or other advanced training in Medical Information, Drug Information, clinical practice, or the pharmaceutical industry is preferred.

#LI-Onsite
#LI-Full-time

The California Consumer Privacy Act regulates privacy rights and consumer protection for residents of California, United States. For details, click here.

The General Data Protection Regulation (GDPR) sets guidelines for the collection and processing of personal information from individuals who live in the European Union (EU).

 

Create a Job Alert

Interested in building your career at Azurity Pharmaceuticals - US? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...

I acknowledge that I have read the Azurity Candidate Privacy Notice (https://azurity.com/candidate-privacy-notice/) and understand that Azurity Pharmaceuticals, Inc. will process my personal information for recruitment and hiring purposes, including reviewing my application, assessing my qualifications, communicating with me, conducting interview and selection activities, and complying with applicable legal and regulatory obligations.

Select...

I understand that certain information requested during the application process may be considered sensitive or special-category information under applicable privacy laws, such as demographic, disability, veteran status, accommodation-related, or equal employment opportunity information. Where such information is requested, I understand that providing it is voluntary unless otherwise required by law, and that Azurity will use it for recruitment administration, legal compliance, equal employment opportunity reporting, accommodations, and related purposes described in the Candidate Privacy Notice.

Select...

Would you like Azurity to retain your profile and contact you about future job opportunities that may match your experience and interests?

Select...

Please select how you would like Azurity recruiters to consider your profile for recruitment opportunities.

Select...

I understand that I may contact Azurity regarding privacy questions or applicable privacy rights, including access, correction, deletion, or withdrawal of consent where available under applicable law, using the contact information (privacy@azurity.com) provided in the Candidate Privacy Notice.

Select...

Would you like Azurity to use technology-supported matching tools to identify future roles that may be relevant to your profile?

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Azurity Pharmaceuticals - US’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...