Back to jobs
New

IT Systems Engineer

United States

Who We Are

Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com.

Our Ways of Working

Babylist thrives as a remote-first company, with HQ team members located across the U.S. and Canada. We meet in person twice a year—once as a company and once by department to strengthen the relationships that power our work. We show up consistently, stay purpose-driven, and achieve results —together, from anywhere.

Our Tech Stack 

  • Okta
  • JAMF/Intune
  • Google Workspace
  • Office 365
  • Mimecast
  • Macbooks / Windows Devices
  • FreshService / ITSM
  • Cisco Meraki
  • Koerber One WMS
  • Slack

What the Role Is

Babylist is looking for an IT Systems Engineer to join our IT Team as a technical expert and strategic partner. Your primary function will be to support both our Columbus fulfillment center operations and our corporate IT infrastructure, two distinct environments that require different approaches but unified excellence.

In this role, you'll configure, deploy, and maintain all connected devices across our organization, from our fulfillment center in Columbus, OH to corporate teams nationwide. You'll also provide critical support to our Corp IT Help Desk across multiple time zones, ensuring seamless operations wherever our teams work. This means building automation that eliminates manual work, continuously improving our managed IT systems, and serving as an escalation point for complex technical challenges. You'll be essential to the continued development, deployment, and ongoing support for both fulfillment center and corporate IT - driving innovation and ensuring our infrastructure scales with our growth. This is hands-on engineering work with significant strategic impact, perfect for someone who loves solving complex problems and making technology work better for everyone.

Who You Are

  • You bring 4-6+ years of hands-on experience supporting and troubleshooting Windows and Mac OS environments at scale, with deep expertise in both corporate and warehouse/distribution settings including Android wireless handhelds, network printers, and specialized operational technology
  • You have 4-6+ years administering enterprise SaaS platforms, with demonstrated expertise in Google Workspace and Okta (SSO, Lifecycle Management, Workflows), and you've successfully deployed and managed identity providers (IDP) and MDM systems (JAMF or Intune) including the full lifecycle of user provisioning, access management, and device configuration
  • You're proficient in shell scripting (Bash or PowerShell) and have built production-ready automation that measurably improved efficiency, and you have experience with Asset/Inventory Management and hardware lifecycle planning
  • You have working knowledge of Warehouse Management Systems (WMS) and understand the unique IT requirements of distribution operations
  • Bonus points for experience with Cisco Meraki, Koerber One (formerly HighJump WMS), EDR/XDR, SOC experience, or cloud platforms (Azure/GCP/AWS)
  • You translate complex technical concepts into clear, accessible language for non-technical audiences and thrive in collaborative environments with a "strong opinions, lightly held" approach to technical discussions
  • You're driven by problem-solving, bringing both creativity and technical rigor to challenges, and you're passionate about continuous improvement—actively seeking opportunities to enhance systems and processes
  • You're comfortable rolling up your sleeves when systems need hands-on attention, you support your team during critical incidents, and you're energized by mentoring others and helping teammates grow their technical skills
  • You're available during core business hours with flexibility for critical support across time zones, including participation in on-call rotation

How You Will Make An Impact

  • Engineering & Architecture: Design, implement, and maintain IT systems across both fulfillment center and corporate environments, with a focus on scalability, security, and automation. You'll be responsible for the ongoing evolution of our tech stack, ensuring it meets current needs while anticipating future requirements
  • Automation Leadership: Drive automation initiatives across the IT organization. Build scripts and workflows that eliminate manual processes, reduce ticket volume, and improve the employee experience. You'll identify opportunities for automation and lead their implementation
  • Technical Support Excellence: Provide expert-level troubleshooting for Windows, Mac OS, Android wireless devices, printers, and integrated applications. Serve as an escalation point for complex technical issues, ensuring rapid resolution with lasting solutions
  • Fulfillment Center Operations Support: Partner closely with our Columbus fulfillment center team to ensure seamless IT operations during business hours. You'll understand the unique needs of distribution center technology and ensure our systems support efficient fulfillment operations
  • System Administration: Manage and optimize our core IT platforms including Okta, JAMF/Intune, Google Workspace, Office 365, Mimecast, FreshService, Cisco Meraki, and Koerber One WMS. You'll handle advanced configuration, integration, and security policy implementation
  • Process Improvement: Continuously refine IT processes and procedures, identifying inefficiencies and implementing solutions that improve service delivery and system reliability
  • Cross-functional Collaboration: Work closely with the IT team to set technical direction, share knowledge, and ensure consistent standards across all systems and environments
  • Mentorship: Help develop the technical skills of team members, sharing your expertise and fostering a culture of continuous learning

Why You Will Love Working At Babylist

  • We invest in the infrastructure you’ll need to be supported and successful: tools, opportunities to connect with colleagues, and a stipend to help you set up your office
  • We build products that have a positive impact on millions of people’s lives
  • We believe technology and data can solve hard problems 
  • AI plays a meaningful role in how we work, create, and scale—intentionally embedded in our tools, systems, and decision-making to support innovation and real impact
  • We believe in exceptional management 
  • We offer competitive pay and meaningful opportunities for career advancement
  • We have great benefits like company paid medical, dental, and vision, a generous paid parental leave policy, and 401k with company match
  • We care about employee wellbeing with perks for physical, mental and emotional health, parenting, childcare, and financial planning

 

Babylist follows a market-based approach to compensation, with pay varying based on location, experience, and qualifications. In compliance with applicable pay transparency laws, the starting salary range for this role is $124,500.00 to $149,400.00, representing the lowest to highest compensation we reasonably expect to offer for this position.

Your starting salary within this range will be determined based on your skills, experience, and work location, with future adjustments informed by role growth, performance, and internal pay equity. Babylist is committed to supporting career progression and recognizes the value of performance-based advancement

In addition to competitive pay, Babylist offers equity, bonus opportunities, and a comprehensive benefits package, including company-paid health, dental, and vision insurance, 401(k) matching, flexible spending accounts, and paid leave, including PTO and parental leave.

 

Important Notices

Interview Process & Data Use
To support a fair and consistent hiring process, Babylist uses AI to transcribe all interviews. Transcripts are confidential and used solely for evaluation purposes, in accordance with data privacy laws such as CCPA and GDPR. By applying, you acknowledge and consent to this use.

Official Communication
All communication regarding your application will come only from the Babylist Talent Team via an @babylist.com email address. We will never request payment, bank information, or personal financial details. Be cautious of fraudulent outreach via non-company email addresses, messaging platforms (e.g., WhatsApp, Telegram), or unsolicited phone calls. To verify legitimate opportunities, visit our careers page.

SMS Consent
As part of our hiring process, you may be offered the option to receive text message updates about your application or interviews. Opting out will not affect your application status—communication will continue via email or phone. Message and data rates may apply. You can reply STOP to unsubscribe or HELP for assistance. See our Privacy Policy for more information.

Create a Job Alert

Interested in building your career at Babylist? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Babylist’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.