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Fulfillment Planning Supervisor, Day Shift

Commercial Point, OH

Who We Are

Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com.

Our Ways of Working

Our Fulfillment Center team works on-site in Commercial Point, OH  to support our physical operations and plays a vital role in delivering the Babylist experience.

This role operates on the Day Shift - Monday through Friday from 8:00am - 4:00pm

What the Role Is

Our Commercial Point Fulfillment Center is how Babylist gets the right products to growing families at the moments that matter most. As the Fulfillment Planning Supervisor, you sit at the intersection of labor planning, data, and frontline operations — reporting to the General Manager and leading the Wave Planning team. You own how work flows through the building: connecting volume, labor, and execution so the right work gets released at the right time with the right staffing to hit throughput and service targets across all three shifts.

Day to day, you’re living in the WMS and planning tools, translating inbound volume, backlog, and business inputs into executable wave plans and labor allocations across days, nights, and weekends. Some days are deeply analytical: building labor models, refining forecasts, standing up reporting that gives operations leaders clear visibility into cost, efficiency, and performance. Others are fast and reactive: rebalancing labor mid-shift, adjusting waves on the fly, making real-time calls that directly impact output.

This role exists because our FC is entering its next phase of growth. Labor planning today varies by shift, and that inconsistency costs us. You’ll be the single point of ownership that makes planning consistent, data-driven, and scalable — and you’ll play a key role in building the foundation for future automation and systems improvements.

This is not a passive planning role. If you prefer static plans, clean inputs, or clearly defined playbooks, this will be a tough fit. The reality is constant tradeoffs — volume vs. labor, speed vs. accuracy, short-term fixes vs. long-term improvements. You need to be comfortable making decisions with imperfect data and holding your ground with operations leaders when the plan needs to change.

Who You Are

  • 3+ years in a fulfillment center, distribution, or manufacturing environment with direct ownership of labor planning, production control, or workflow execution at high volume (50k+ units/day or similar)
  • 1+ year managing hourly associates in a warehouse or DC, including performance management and shift execution
  • Hands-on experience building and adjusting labor plans across multiple workstreams (pick, pack, replenish, receiving) in a WMS-driven operation
  • Strong in Excel — pivot tables, lookups, basic modeling — and comfortable translating data into clear direction that operations teams can act on
  • Experience working directly in a WMS (Manhattan, Blue Yonder, or similar), including releasing work, managing waves, and troubleshooting in real time
  • You thrive in fast-moving, high-ambiguity environments where plans change daily and you adapt without waiting for direction
  • Bonus points if you’ve worked in a dedicated Workforce Management or Resource Planning function, supported WMS implementations or system-driven workflow changes, or used tools like Tableau, Power BI, or Sigma for labor modeling and forecasting beyond Excel
  • You’re genuinely excited about what AI can do — not just as a concept, but as something you want to get your hands on. At Babylist, every team uses AI daily, and we’re looking for people who lean in

How You Will Make An Impact

  • Own daily and weekly labor planning across all shifts (days, nights, weekends), translating forecast inputs — volume, seasonality, site constraints — into executable staffing plans
  • Lead wave planning and execution for Day Shift, releasing work in alignment with labor capacity, priorities, and downstream constraints
  • Adjust plans in real time: rebalance labor, reprioritize work, and make the call when volume changes, staffing gaps, or operational issues hit mid-shift
  • Lead and develop a team of Wave Planners — set expectations, coach performance, and drive consistent execution of planning standards
  • Play a key role in evolving the Wave Planner function from a task-based role into a more advanced, systems-savvy capability that can operate as true planning partners to operations
  • Build and maintain reporting, models, and dashboards that give operations leaders clear visibility into labor cost, efficiency, and productivity — and translate complex data into actionable insights that inform staffing decisions and operational strategy
  • Partner with Operations Managers on daily execution strategy, push back when plans aren’t feasible, and drive accountability to the plan
  • Work cross-functionally with Inventory Control, Data, Finance, and Product/Tech teams to resolve constraints, improve wave logic, and support WMS enhancements
  • Standardize planning processes and cadences so labor allocation and wave execution are consistent across shifts — not dependent on who’s on the floor

Physical Requirements

While this role involves leadership and oversight responsibilities, it also requires regular physical presence and activity on the fulfillment floor. Physical expectations include:

  • Ability to stand and walk for extended periods (up to 10–12 hours per shift) with scheduled breaks
  • Ability to walk the floor extensively, averaging 10,000+ steps per day
  • Ability to lift and move items up to 50 pounds occasionally throughout the shift
  • Comfort with pushing, pulling, bending, twisting, and performing repetitive motions as needed to support team operations

About Compensation

We use a market-based approach to compensation. The starting salary range for this role is:

$65,800 to $80,000

Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.

Why You Will Love Working At Babylist

Our Culture

  • We work with focus and intention, then step away to recharge
  • We believe in exceptional management and invest in tools and opportunities to connect with colleagues
  • We build products that positively impact millions of people's lives
  • AI is intentionally embedded in how we work, create, and scale—supporting innovation and impact

Growth & Development

  • Competitive pay and meaningful opportunities for career advancement
  • We believe technology and data can solve hard problems
  • We're committed to career progression and performance-based advancement

Compensation & Benefits

  • Competitive salary and bonus opportunities
  • Company-paid medical, dental, and vision insurance
  • 401(k) with company match and flexible spending accounts
  • Generous paid parental leave and PTO
  • Perks for physical, mental, and emotional health, parenting, childcare, and financial planning

Important Notices

Important Notices

Recorded Interviews Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.

Interview Integrity At Babylist, every team uses AI daily and we love it. During interviews though, we want to see you — your thinking, your problem-solving, your creativity. All interviews and assessments should be completed independently without AI tools or third-party assistance unless we tell you otherwise. We'll always be clear when AI is welcome. Misrepresentation during the process may result in removal from consideration.

Protect Yourself from Scams All official communication comes from the Babylist Talent Team via @babylist.com email addresses. We will never ask for payment, bank information, or personal financial details. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles on our careers page.

Connections at Babylist In line with our conflict of interest policy, please let us know if you have a family member or close personal relationship with a current Babylist employee. This helps us keep our process fair for everyone.

Text Message Updates You may opt in to receive SMS updates about your application. Opting out won't affect your status. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. See our Privacy Policy for details.

 

 

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