Solutions Engineer

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of  us. We are seeking a Solutions Engineer!

What You’ll Do:  

In this role, you will be given the opportunity to learn about the technologies that drive innovation today; diverse technologies that customers are using day in and out. And more importantly, you’ll learn how to learn new technologies. 

• Setup VM servers for lab environments, both on-prem and using cloud services.
• Create an automatically “resetting” demo environment for the sales team. 
• Setup Microsoft Domain Controllers with Active Directory and AD Federation Services.
• Learn the basics of OAUTH and web single sign on (SSO). 
• Archive video workflows from camera to media asset management systems. 
• Upload/download files from Javascript by enabling CORS. 
• Install and monitor online backup installations using RMM tools, like JAMF.
• Tape (LTO) systems. (Yes - people still use tape for storage!) 

The Right Fit:

• Bachelor's degree in computer science or the equivalent.
• 2+ years of experience as a pre or post-sales engineer.
• Versed in the fundamentals of Windows, Linux and MacOS operating systems. You shouldn’t be afraid to use a command line. 
• Experienced in building, installing, integrating and configuring applications on any operating system. 
• Debugging failures - reading logs, monitoring usage, effective google searching to fix problems excites you. 
• Versed in the basics of TCP/IP networking and the HTTP protocol.
• Novice development skills in any programming/scripting language. Have basic understanding of data structures and program flow. 

Bonus Points For: 

• Experience using or programming against Amazon S3. 
• Experience with large on-prem storage - NAS, SAN, Object. And backing up data on such storage with tools like Veeam, Veritas and others. 
• Experience with photo or video media. Media archiving is a key market for Backblaze B2. 
• Program arduinos to automatically feed your dog. 
• Experience programming against web or REST APIs. (Point us towards your projects, if they are open source and available to link to.) 
• Experience with sales tools like Salesforce. 
• 3D print door stops. 
• Experience with Windows Servers, Active Directory, Group policies and the like.

Backblaze Perks:

• Healthcare for family, including dental and vision
• Competitive compensation and 401K
• RSU grants for full-time employees
• ESPP program
• Flexible vacation policy
• Maternity & paternity leave
• MacBook Pro to use for work plus a generous stipend to personalize your workstation
• Childcare bonus (human children only)
• Fertility treatment and support
• Learning & development program
• Commuter benefits
• Culture that supports a healthy work-life balance

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.

The base pay range for this position is $89,100 to 139,500.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.